Jed is an extraordinary client service rep-extremely kind and helpful. He rushed to check inventory…read morewhen we called the store and held the side shoes until we arrived.

This is definitely the place to come if you want to try on some Docs. Staff is eccentric and super…read morefriendly. Staff definitely wants to help and has great advice. Buy your Doc Martens here and keep the brick and mortar stores going. May not be totally convenient to walk or get in your car to get here but, the real advantage is you get to see how the shoes look and feel on your feet. Also, you can see the new styles in person and be assured that these are authentic.

Compared to most shoe boutiques not to be named that always end up only having a decent selection…read moreon release dates. This spot always has some sick colorways in Air Maxes and Air Force 1s. When I'm in town visiting fam always make it a point to stop by here and do my annual shoe buys. Although the big releases may not be found at least their normal selections are always solid.

**Avoid instagram account @_stashchicago that's posing as the store**…read more 1. There are documented instances of them scamming people on raffles 2. They request pre-payment via Zelle or Apple Pay that are unretrievable, rather than requesting credit card payment or PayPal Goods + Services 3. Backgrounds in Instagram photos don't match any of the in-store photos on Yelp or Google Review 4. Logo on Instagram account doesn't match storefront logo and is a duplicate of Stash Mia Sneaker Boutique (https://www.facebook.com/StashMia) I've never been into the store myself, so I can't vouch for it but them not having a legitimate website, Instagram, or Facebook account makes them responsible for these scammers being successful. Almost got scammed by these guys myself. Just trying to help others avoid making a similar mistake.

Stopped in at the Burdeens on 26th street and had a great time!! The guys in the store were…read moreexceptionally helpful. Had a great time talking New Era caps with the guys and they pointed me in the direction of some caps that will definitely be incredible additions to my collection. Can't wait to go in and visit again and pick up a couple more caps!!

I needed 20 pairs of shoes for an instillation project I was working on and on a referral from a…read morefriend (gymshoe-aholic) I stopped in. The selection in more urban, if you ever wondered where you can get Ikat patterned Nike or even a cognac leather high top with a basket weave this is the place. Frank the owner has been in business for 40 years and Is an authorized Nike store. He was very accommodating with my insane request. I am glad I could support a Mom and Pop shop and come in under budget. Thanks Again!!!

Solid local skate shop friendly and helpful staff with a dope selection of local decks and clothes.read more

Hell of wax! They served me even when they were closing the store, nice guys! Prices affordable!read more

I loved my experience getting Hoka shoes the last time I was in Chicago, so I had to stop by during…read moremy trip this past March. Since my last visit, they've moved to this new location on State Street (right across from the Walgreens), and the service is still top-tier! Everyone who helped me was super nice and friendly. In addition to Hugo, there were three other staff members helping me track down different sizes and models. It really felt like a team effort! A special shoutout goes to Hugo for his expertise. He was incredibly knowledgeable about the technical differences between all the various shoe types. I am definitely particular about my footwear, and he patiently helped me try on a million different sizes and styles before I was able to make a final decision. Price-wise, everything was market price, which is standard for Hoka. It was great to get that high level of service without any unexpected markups. I was very satisfied with my trip here and highly recommend this store location to anyone looking for a great fit and a welcoming environment. Thanks again to the whole team!

I had a very frustrating experience when picking up my shoes, assisted by Shak. When I gave my…read morename, he immediately asked what specific shoe I was picking up. I explained that I didn't remember the exact model and asked if he could look me up by name, either on the box or in the computer directly in front of him. He told me he could only search by the specific shoe and proceeded to give me a hard time for not knowing the exact name--without first checking the computer. After going back and forth unnecessarily, he finally went to check and, unsurprisingly, my full name was clearly written on the top of the box. This entire delay could have been avoided. While still in the middle of helping me, he then stopped our interaction to assist the customer behind me--who was only purchasing a water--because that customer was impatient. I was left standing there, mid-transaction, completely ignored. At that point, my frustration peaked and I stopped engaging because I couldn't believe how dismissive and rude the behavior was. To make matters worse, he then asked if my name was "Robert" because there was someone else with the same last name. When he finally turned the screen toward me, my name was directly under Robert's, clearly visible. This only reinforced how careless the entire interaction had been. This was an incredibly unprofessional and unwelcoming experience for something that should have been a simple shoe pickup. The lack of basic customer service and attention was disappointing, and it's left me with no desire to return.

My most reason visit to Fleet Feet was not to grab the last, cool pair of runners or was it to sign…read moreup to train for the Chicago Marathon using FREE AND FUN groups/classes nor was it to check out their chic yet highly practical workout wear. My situation is a little different.... I explained to my sales person. I'll probably never run a marathon again. I just started to hit the gym after 6 mos of intense physical therapy from a car accident resulting in having a full, right hip replacement & probably needing a knee replacement. I just had a gnarly bunionectomy performed three days ago. Hence, my journey to Fleet Feet. I first looked on line & found "THE SHOE" I thought was for me. I was set! Their site was easy to navigate & use. A lot easy than these sensitive keys on Yelp! LoL They offer shipping, etc..., I just wanted to check them out myself so in store was the route for me! Well, as you know, each stock runs differently (small-tall, short to high, wide& narrow). It was 6:50pm when I walked in... they close at 7:00pm. I had10 minutes to find my shoes! Naturally, I gravitated towards another pair! I told the sales person exactly what I was looking for & needed out of a shoe... He found it! He found it with minutes to spare! I tried I t on & it was the most comfortable, most supportive (more than my ex-boyfriend), most stable run-walk shoe. The best bang for my buck! Well worth the money & the wait! I love them!! Thank you, Fleet Feet! Oh! A 60 MONEY BACK GUARANTEE! That's an added value for peace of mind AND your wallet.

Great selection of sneakers! Nice guys and honest! I gotta have a minimum 85 words so here goes,…read morethe sales people are super helpful and friendly! I never walk out of there disappointed and I always find what I'm looking for at a decent price.

Nice security guard at the entrance, but that's about it for the positives.I visited a few resale…read moresneaker stores several weeks ago to sell some shoes, and these guys were BY FAR the lowest bidders. Overall attitude by the staff seemed indifferent, almost slightly bothered that someone wanted to take a few minutes of their valuable time, I was literally the only customer in the store. Urban Jungle and even Round Two on Milwaukee were much better experiences than this place.

The guys that own this place are nice and helpful. I don't really know much about shoes, but they…read morehelped my fiance find a great pair. I myself am not crazy about sneakers, but everyone else seems to love the wild colors they have. They have some cute women's Tshirts, along with the men's T-shirts.

I actually like this place a lot, they have a nice selection of women's sneakers and tees. Most…read moreplaces really don't look out for the female market. Sugar Hill has cute things. I was impressed with their selection of Jordans and kicks that weren't a general release.