Kate and Katie were very helpful for a return I needed to initiate. They basically saved me as a…read morecustomer because the online return policy is frustrating and time consuming. Great customer service. Karen B

Before this Skechers, I'd never seen a manager be so casually cruel to their own employee. It's…read morelike they enjoyed wielding their power to hurt those beneath them. And to do it all in front of other customers, making the whole environment awkward and uncomfortable. I'll recommend people avoid shopping here unless they want more drama than customer service.

I highly recommend this store for New Cleats, shoes, also glad they Collaborated with Crocs for the…read morenew School Season. Always has the best Hoodies, Sports Balls, Sports Equipment and Service in the State of NY

The service mostly and and management back in 2020 my family and I were accused of stealing a whole…read morebunch of coats out of dicks by the manager because he put us with a group of black women just because we are black. Long story short, we went to another store and start to head home when we were pulled over by the police on the coldest day of the year they made us get out of our vehicle on the side of the road while they search for stolen jackets in our vehicle, which they found nothing. We asked the officer who made the statement that we shoplift a bunch of jackets and they said that we have to talk to the management cause they made the call and reported it. So ever since then we refuse to shop there, I gave it to the management that 2020 was a hard and difficult time to shop in stores, but you shouldn't racially profile people and put them in groups just because they're the same race do better.

What an absolute disappointing when I wanted to buy a suit a kohls and the lady cashing me out…read morewould not match the online price like more stores do! She would not even ask the manager! It looked like a bomb went off in this store! They clearly do not hire any workers to make sure the store looks nice! My bag broke as soon as I picked it up. Absolutely horrible kohls! You just lost a customer!

Yesterday I bought three blouses and asked a worker if I could use the self check-out or if I…read moreshould get in line for a person to help me. He said I could use the self-check out so I did. Unfortunately, when I got home, I saw that there were magnetic security tags at the bottom sides of the blouses. This was extremely inconvenient and I had hoped to wash them and start wearing them immediately. I had a busy day and rushed to the store this evening to get this fixed, and unfortunately arrived 10 minutes later than closing. I saw the same worker exiting and asked him if he could help me take out the tags on his way out and he said no, and that I had to come back again. He said sorry as I walked away. I just feel very frustrated that I need to come back a third time when this could've been wholly prevented; the self-check out machine could've informed me to go to an associate to take out the security tags before I left the store, and the security alarm could've gone off as I was leaving! What's the point of a security tag otherwise? I hope that this issue is addressed so it doesn't happen to anybody else.

I had a pair of boots that had a dent in the top of one that made it somewhat uncomfortable to…read morewear. I stopped in on my lunch hour to drop the boot off and Rob graciously fixed the boot right then and there within 10 mins and gave both boots a good brushing and waterproofing for the upcoming winter months. Excellent price, great work, and great customer service!

World-class customer service. This guy does not miss. Only orthopedic certified shoe technician in…read moreRochester. 65+ years family business. Need I say more? - Matt K.

Summertime means time to grab some new $3 flip flops from Old Navy. Also...dog chewing up all of…read moreyour shoes means time to grab some $3 flip flops from Old Navy. Whatever your situation may be, this Webster Old Navy is here for your flip flop needs and beyond. They DO have more than just flip flops, like jumpsuits and jeans and shorts and kids clothes and dresses and other shoes and headbands. I enjoy the fit of their jeans and bought a new pair of flowy pants to match my quarantine vibe (no hard pants) when I stopped in yesterday. If you're looking for super reasonably priced clothes and accessories with a side of easy social distancing, this is the spot for you. Everyone was masked up and they are taking special care in keeping everything clean and sanitized.

I haven't shopped at Old Navy in years, but I was on a mission last week to find a shirt that…read morematched this skirt I had bought. I reluctantly went in, and found something I thought would work. And then I asked the opinion of the woman (whom I believe to be the manager) cashing me out. She was in her glory. She gave me her honest opinion, and then took me around the store looking for something that would work better. You know, that made my day. I found something that matched and it was not at all what I would have picked up. Problem was - it wasn't in my size. So she called over to the Greece store and made sure they had one. I was just pleasantly surprised and really appreciative!

Not recomenrd at all, got 1 years ago and didn't work. Sat around for awhile and decided to change…read morethe battery, still won't work. POS if you ask me.

Wow. Great place!! Bought gift certificates for my wife 2 years in a row, and she loves going the…read moreto shop with the $$. One of her favorite Xmas gifts!