The manager screamed obscenities at me repeatedly. I purchased 2 pairs of shoes in Nashville, TN at the Shoe Carnival. One of the pairs I purchased was on sale for 59.99 but they rang up $69.99. I didn't realize this until I looked at my receipt in the parking lot. I went back into the store and told the cashier that one of the pairs of shoes I just bought rang up incorrectly. He agreed with me and told me he owed me $6. I told him he owed me $10. He insisted he only owed me $6. Then, I made a HUGE mistake. I asked the cashier (since we couldn't agree on how much he owed me) if I could speak with the manager. Jada (the manager) came to the register and I began to tell her that the shoes I just bought rang up wrong and she told me to "be quiet and let him speak first" - She wanted to hear what the cashier had to say instead of what I had to say. I'm just the customer after all. Listening to me would be ridiculous. Jada knew this, so she shut me up right away. I stood there while the cashier explained to Jada that he only owed me $6.00 and that I was telling him that he owed me $10. When the cashier was done speaking, I told Jada that the difference was $10.00 and I would like my money back. Jada told me "You ain't gonna come in here being rude." I said, "I'm not being rude, I simply want the money that belongs to me. Jada then told the cashier that I was right and that he owed me $10 (that's the only thing she did right). I got my money back and then I told Jada that she had "absolutely no business being a manager and speaking to customers the way she spoke to me." That's when she began screaming obscenities at me. Jada used the F-word repeatedly at me as I was walking out of the door. I stopped on my way out the door and asked, "Why are you screaming obscenities at me?" She continued using the F-word and she told my friend who was with me "not to hold me back" - I don't know what that means? It sounded like she wanted to fight me? I didn't want to fight her, I wanted to leave the store after getting my money back and not have obscenities yelled at me. The last words out of her mouth that I heard Jada scream were "get the $#*! out of my store." read more