I grew up and started running in Peoria, IL where I used to support the local shop Running Central…read more I recently moved to this area and wanted to find a local spot to get a pair of Hokas, so I stopped in one afternoon. The shop is very small but packed with things. I was immediately unimpressed because I wasn't greeted well. I was the only customer there and the two people at the counter said nothing, just looked at me. I'm going to guess they are college students, one male and one female. I walked up to the counter and let them know I wanted to check out Hoka. I really felt like neither of them really wanted to help me and the male moved and took me to the back. I explained that I usually wear New Balance 860's and wanted to check out a cushioned pair of Hoka's, hopefully more of a stability shoe. He asked me my size and went in back. A blonde woman came back out with him and I explained to her my request as well, and she was very helpful, explaining the models they had available and offering a men's version since I have a wide foot. I tried on three models and settled on a men's Gaviota. The whole time they just kind of stood there looking at me. I gave three stars because I did find a shoe but I felt a little unwelcome since everyone was very blah. Usually these local running shops get personal, smile, ask what activities I do, talk about fit, feel the fit on my toes, etc. It was just really weird and I might as well have just spent $150 with my REI membership.

Awesome Small Local Business If you are looking for good…read morerunning shoes this is the place to go! Personal service great people!

Just got done visiting this location. I had the pleasure of working with my Jaclyn and she was…read moreAMAZING!! For years I've despised running. Recently I've wanted to increase my cardio. I have to run for my job and I don't want to be the guy who is "in shape" but can run 1/4 mile without dying . With that being said, I despise running because it kills my feet. So I decided to get fitted at this location. Jaclyn was a pro and have 4-5 pairs of shoes in front of me within 5 minutes. She had me stand on their 3D scanner, walk on their special pads, and walk so she could see my steps. She was a real pro. Than came the shoes. She got 4-5 pairs out, helped me get them on and off and had the patience of a saint. Granted I was pretty easy and fast, but I could tell she was ready to help me all day if need be. 18 minutes and she had me in the perfect shoe....unreal and I'm beyond happy with my purchase. Thank you so much to this location for having such great employees. Value here I felt was really great. She also pointed me towards the shoes I NEEDED and not the ones that were the newest or most expensive. She only even asked for my opinion, and gave facts about the shoes. Not once did she give her personal opinion; because like a pro, she knows everyone's feet are different. I 10000000% recommend this place!!

I don't run, but I buy shoes for walking and I love data. The staff at Big River will have a…read moremachine map your feet and will assess your gait to make shoe recommendations for you. You may learn that your feet are different sizes... I did. Yay for data!

Really cute boutique shop that has a bit of everything! The salespeople were super helpful and…read morefriendly, too!! The clothing is good quality and moderately priced, along with affordable and stylish jewelry. One of my fave things about them is that they carry Kendra Scott jewelry, too. I wish I lived closer so I could visit more often!

Excellent customer service and cute and fashionable clothes for any occasion. I really love their…read moreaccessories they have.

Great shoes, great sales personnel!!! it is my "go to" for comfy, long-wearing shoesread more

I'm a total fan of their customer service, experience, willingness to go beyond the explanation of…read moretheir product and patience with a woman who talks too much. No not me that was Mama! :) They were lovely helpful and just what I needed. I was looking for inserts to help my Plantar fasciitis. The workers thoroughly explained after hearing of my concerns and descriptions of my issues. Helped me try on several items and helped my Mama as well who's a talker and believer in true orthopedic items. I now am a believer too as my purchases have helped me feel better. Be prepared to spend money but know what you want, do some research and go in with questions. They'll get you moving. They also have shoe repair and carry high end long lasting shoes.

Best local running store!! Every time I've come in they're always helpful, friendly, and full of…read moreknowledge. The first time I came in they helped me find some insoles and the next time I came for a new pair on shoes. Two things I really appreciate: they'll never try to sell you something you don't need and they actually care about you!

Great service and a very cool store front with a mix of running shoes, outerwear, gels and…read morehydration mixes! They have some great sales and I have gotten some great shoes at a discount. Stopped in to browse and loved their sunglasses selection. We will be back!

Great store! I've purchased my last three pairs of running shoes here, and I'll go back for the…read morenext pair. They are great people who take the time to fit you with the right shoe, even if you have to try on umpteen shoes to get there. They were very helpful with their return policy when a pair of shoes that were perfect in-store hurt my feet in actual use. Definitely recommend giving them a visit, and check out their events while you're at it.

Best running shoe store!!!! The customer service was outstanding and I think that plays a really…read morebig part in speciality stores like this. They have a good selection of shoes, clothing, and other running gear available. And if they do not have it on stock, they said they can order it for you. Which made me feel like they care more because First to Finish, did not offer anything. They were very knowledgeable about their shoes and options. They let me test it out too, a jog around the corner. They also offer a one time 30 day guarantee back offer if you don't like it, which I've never heard before but such an awesome option to have. They also let me know about the running community and their meet up times and days for running. They also gave me a map of the trails. Oh and they do military discount! Definitely going back to this store if I ever need anything else.

Thaddius was incredibly helpful in finding the right footwear for our needs. He even taught me how…read moreto tie a "heel lock," which was a total game-changer. We also did a 3D foot scan that highlighted exactly what kind of support we should be looking for in a shoe. I really appreciated how knowledgeable and patient he was with all of our questions, especially since it was my first time in the store. I would definitely recommend coming with a budget of at least $140. While the prices are on the higher side, I think the investment is well worth it if you are a frequent runner.

I went in to buy shoes for work and the nice gentleman who helped me was thorough and asked me a…read moreton of questions regarding my requirements and specifications. I love that they use digital tools in addition to manually measurements. I was able to find my perfect pair of sneakers / running shoes . They even offered to ship the color I wanted in 7 days !! Excellent service and great value for money imo . I would love to go here and spend my money at an excellent small business if I need sneakers / running shoes in the future.

The man was friendly and helped me out a lot. I have problems finding shoes that fit, and he fixed…read morea pair up for me.

Super bummed. Such a friendly guy but he is a mess. Dropped off a sentimental pair of boots for new…read moresoles in February. They were supposed to be done in a week. Went in a week later, and they weren't started. Two weeks later. Still not done. This happened four times. Then I had some travel and when I stopped by again - he was closed during working hours multiple times. Finally stopped when his door was open and they were no where to be found. He said he would look and call me, but he couldn't remember the color or any details of them throughout our search despite repeating it for him so I don't have much hope. Worst is that he charges for the repair up front. And his only record is the customer's claim ticket (which just went missing on my end and I can't find it). I know I'm at fault for misplacing my ticket after this long. But I figured I should warn others because this is so disappointing and the only reason I entrusted them to him were the good reviews