Central Minnesota Renovations was instrumental in advising us and managing a very large Insurance…read moreclaim on our windows due to storm damage. I approached the process carefully, wanting to be fairly certain that the effort would be worth my time and that there was a good chance we would be fairly compensated for the hail damage. The insurance company pushed back hard but we won in arbitration due to the superb work done by Jeremy Reich of Central Minnesota Renovations. Jeremy was extremely professional in all of our interactions: He did a very thorough inspection of our windows and gutters, explaining why we had a very good case for compensation. He never pushed us and was a great communicator and listener. During the whole process of replacing our windows, he was always available to answer our questions or provide solutions to any problems during the installation. The window installation team completed the process in two days and the work was top notch. The staining crew masked everything thoroughly and the quality of the finishing was excellent. I also want to credit Robert Mansur for his great support on this renovation. I cannot give a higher recommendation regarding this experience and it was stress free because of the excellent communication and hard work that Jeremy Reich put into our project.

We had roof and siding replacement done on our home in Andover…read more I cannot say enough good things about Michelle. From our very first interaction, she always been very professional and helpful and kind. She even once responded while on vacation to let me know she would check on my question when she returned to the office. Thank you so much, Michelle, for everything!

After seeing their local television commercial I gave this company a call. Their customer service…read moreleaves a lot to be desired. The person answering the phone acted like they couldn't be bothered answering my questions or directing me to a person in their company who could. There are far too many reputable contractors who will deliver great customer service and earn my money. NEVER AGAIN.

I used All Around to replace my roof and they did a swell job. No issues at all. Eric was a…read moreprofessional, helpful project manager and all of the other people I delt with at All Around were great too.

We had a 2-car garage put in the back alley at our Highland Park house, and we had a really good…read moreexperience with Sussel Garages. We met with them in the late summer of 2022, and were debating on whether not to have this done end of 2022 or first in the spring in 2023. We ended up going with spring of 2023, and were first on their priority list. While the project took longer than expected, and we had some set backs, we were still very happy with the communication. In full disclosure, we did have to have one side of the garage re-done due to some James Harding and a portion of the roof re-done (due to rushed contracting work), we still were really happy with the overall project. Would definitely recommend them again.

My friend had them build a garage in St Paul. She wanted me to look it over because she was having…read moreissues and was concerned about Sussel not doing the work properly. My first look inside I saw the concrete floor was not finished correctly. Know how the sidewalk or walkways you see everywhere outside? That's what they did inside. troweled crack control joints and the floor was not troweled flat at all. The lighting was done incorrectly and not according to plan. Not a single light was installed over the workbench but off to the other wall instead. the sheetrock wasn't hung in any timely matter at all. missing vapor barriers. She told me that they charged her $1500 for electric service connection which she later found out that $300 was what Excel charged Sussel. The subs Sussel uses must be getting shorted on pay for them to do such shoddy and incomplete work. Can't think of any other reason for them to not care about getting it done correctly. She said she has not been successful in getting them to fix anything and they sued her when she tried withholding the last payment. I really feel sorry for her getting taken by a company that really does shoddy work. I've read other reviews about Sussel and it really seems to be about which subs they use. My advice? Hire your own subs. Make sure everyone sticks to the blueprint.

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Fantastic work on our old chimney. Bechard was the only masonry firm recommend by our roofer and…read morewe're glad we took his advice.

This review is not regarding actual work performed, but rather trying to engage the firm to…read moreactually develop a proposal to do work. Spoke on phone regarding the need for concrete block repair and was asked to send in photos. After hearing nothing for days, I called again and was asked to provide an address so they could come look at the work needing to be done. After providing that information heard nothing. Went with another firm that showed up within hours the same day after making contact, received a proposal the next day and was on the schedule shortly thereafter. As a customer one should not have to chase down a service provider.

started a gazebo project quoted at $750. Then they said it was more complex and raised quote to…read more$1000 (maybe they should understand the product they're going to assemble before giving the initial quote). Made the mistake of paying for it up front. Started on wednesday April 8. did some work the next day and was told they couldn't finish that day, but Friday had an open schedule to finish. Never showed on Friday as I sat around waiting. When I contacted them, they blamed it on the weather. I'm now eating the $1000 I gave them and having someone else finish the job. Their reply was that I didn't have to pay the full amount, only a deposit. No mention of a refund at all for an unfinished job.

Hired Jim Brown to fix squirrel damage and paint addict window and paint the trim a year and a half…read moreago he told BBB he would make it right so I called him and he told me he could not afford the time

they did a great job fixing the side of my roof! on time and great communication. I would…read moredefinitely hire them again!

Repair King replaced my roof, gutters, and siding. Joe Jones really went to bat for us! He was…read moreprompt, very professional, and to the point. It was clear he knew what he was talking about and was passionate about his work. He really made a stressful situation easier to deal with and now our house looks great. We couldn't be more pleased! Highly recommend!

Back in June, my neighborhood was hit by a hailstorm. As a result, I needed to have my roof…read moreinspected to see whether it had been damaged and needed to be replaced. My roof is probably 10-15 years old, so I really wasn't sure what to expect. With the help of AI, I searched local roofing companies using criteria that are important to me. I wanted a company with a great reputation--one I could trust, that did quality work, offered fair pricing, and was also willing to do smaller repairs. That's how I found Pate's Roofing, and I'm so glad I did. They inspected my roof and told me it was in good shape and didn't need to be replaced. The other repair I needed turned out to require more extensive work that wasn't the type of work they do, but they explained the issue and provided a referral. They also took care of a small patch on my garage roof as a courtesy while they were here, which I really appreciated. I think it says a lot about a business when they can tell a customer, "Your roof is fine. The work you do need isn't something we do, but here's someone who may be able to help," and then still take the time to answer questions and even help with something small while they're there. That's the kind of customer service that builds trust and makes you remember a company when you do need work in the future--or when someone asks you for a recommendation. I highly recommend Pate's Roofing!