WORST DONUTS IN TOWN. I tried to give this location benefit of the doubt, only to be disappointed again. NEVER AGAIN. When delivered, missing half my order (the kolachies and drink), donuts that were actually delivered are hard as a rock, old, overcooked and disgusting. Like what the heck man. Waste of money once again. Then I call to let the staff on duty know...yeah that made no difference. I highly suggest going to RO donuts, so fresh and good!! read more

Shipley Do-Nuts - Classic Glazed and chocolate glaze donut hard as a rock and old - Donuts Near Me - Red Oak, Texas

I am a Houstonian born and raised. Ive had Shipleys all my life, so when I saw there was a Shipleys in Red Oak I was excited. I first tried this location a few years ago. I wasnt too happy with not having hot glaze after i called it in. Tried two other times, donuts wasnt fresh. So i decided to give them one more try. This is NOT a franchise of Shipleys. These donuts were horrible. I waited 30 minutes to get hot fresh glaze. These do not taste anything like Shipleys. Please use the original ingredients. read more

Shipley Do-Nuts - Donuts Near Me - Red Oak, Texas

I used the Too Good To Go app. They gave me a good selection, lots of leftovers. Great for a big family. Aftertaste a little off was my only complaint. I would probably be back tho. Very friendly helpful staff read more

Shipley Do-Nuts - Donuts - Donuts Near Me - Red Oak, Texas

I've placed orders for pick-up through the app twice. The first time, I still had to wait quite a while even though I ordered & paid ahead. Ordered a glaze, apple fritter, glazed cinnamon twist, and their version of beignets. The fritter was fried too hard & hurt the roof of my mouth, the beignets were a waste of money & didn't even finish a whole one. The best thing was the cinnamon twist. It just was not as good as other Shipley's I've visited. I decided to give them another shot. This time the order was ready & I barely had a wait. However, the apple fritter was once again fried too hard and everything just seemed subpar. I'm not sure if it's just this location or if there has been a change in the recipe or something but the donuts just aren't as fresh and fluffy as usual. read more

Went to this location because Ennis is 20 minutes away versus 10 minutes from Waxahachie. Ordered half a dozen glazed donuts. The donuts were really small and really DRY icing was hard as a rock! Not sure if they are left over from the day before or freshly made. Either way won't be visiting again. They should be ashamed to have Shipley's franchised under such poor outcome of Do-Nuts. I will be going the extra drive next time I desire Shipleys. read more

Shipley Do-Nuts - Overcooked 1/2 dozen Glazed - Donuts Near Me - Red Oak, Texas

Very disappointed. I ordered a bear claw, apple fritter,kolachi and a dozen Donuts. They were all cold and stale. Fool me once shame on me... I won't be back. read more

Shipley Do-Nuts - Donuts Near Me - Red Oak, Texas

Donuts were old and thrown upside down in the box, hard as a brick. I went at 8am sharp and looked like the donuts were days old. Glazed donuts had no glaze on them whatsoever. Definitely can tell this is not the original Shipley's recipe, utterly disappointing for Mother's Day. Service was also very slow with an empty drive-thru. Ps... I had to download yelp and create an account to leave this review, that's how bad this ruined my day. Don't take your chances at this location this is the 2nd time I've experienced this. (Edited) - After looking at the rest of the reviews, I see this is a consistent issue at this location and management should be ashamed of what they are single-handedly doing to the Shipley's brand. Complete waste of $8. read more

Shipley Do-Nuts - donuts - Donuts Near Me - Red Oak, Texas

Beings I have lots of knowledge on donuts & Red Oak, I'll take a wild guess that the owner of the closed Red Oak Donuts bought this place and is cutting corners on the ingredients - RO Donuts closed due to nasty donuts & horrible customer service, just what the Red Oak Shipleys has. Wild guess!!!!! ‍ read more

Doughnut craving while traveling lead me to this location. I was kindly greeted by Abby. She was patient as I picked the assortment I wanted. She and her coworker (sorry I didn't get her name) took the time to neatly boxed up my order. The store isn't very big but it appeared clean and neat. I was only in there for a moment but I appreciate the two ladies for making it matter~ read more

Yesterday was my second and now final time supporting this place. I was so excited to see that we had one in the neighborhood since Krispy cream is gone. I even downloaded the app cause I knew my family would spend some time there. But I was wrong. First time I tried them 3 weeks ago we went around 9:30 am and was told they didn't have but 2 kolaches when we wanted 5. I immediately thought that was strange being that they don't close until 1 pm, but continue to place my order. Received my order and also a dozen donuts and was happy fast-forward to me going just yesterday. I arrived there at 10 AM through the drive-thur place they order for three kolaches, and a dozen glaze donuts. I was immediately told that they had no more glazed donuts was not given a solution. So I asked, is it possible to make them and how long would that take? The young lady did not know she had to ask but end up coming back to say 4 to 5 minutes. I said that's fine continue the order. As I made it to the window to pay, I also wanted to redeem my two free donuts as well from the app. I was told to pull to the front and someone will bring my donuts out. I ended up taking a call and realize I have been sitting outside for over 15 minutes. I noticed everyone coming in going out with their donuts so I decided to go into the store to see what was going on. Immediately as I walked in the young lady, who took my order at the drive-through looked as she seen a ghost. She was helping a customer so she didn't say anything to me. I waited, and another young lady walked up to me to ask because she help. I told her I was advised that it would take 4 to 5 minutes and someone will bring my donuts out and no one has came to my car and I have been outside over 15 minutes. What's going on? She was confused she seemed like she didn't know how to answer any type of question she had to get permission from the manager. It was very awkward. At this point I just stated now my kolaches are cold. If you can't provide the donuts just give me my refund she gets the manager the managers just says oh I'm sorry no one told me ain't refund me my money and that was it. It was a very cold exchange. I feel like she should have tried to make things better, but she just went straight to the refund and that very fine with me and also tells me to not ever pour into this company AGAIN!! It was a waste of my gas, a waste of my time, and a waste of my energy! How are you out of glazed donuts at 10 AM in the morning when that's like a number one seller it's just so odd and weird!! I immediately deleted the app once I got home and would never spend any money with them! Bad customer service is a not for me an especially if the manager doesn't make it right. I would have loved to just get my donuts since I waited forever, but when she came back to me saying oh you want refund where's your card.....yeah just give me my money back cause I'm not about to play these games. (so I went to the car to get my card). I'm happy to know I will not be investing in this place.. I've already told family members that live in this area as well. read more

Excellent selection and excellent service. New ownership is great and ready to turn things around. The overall quality of the donuts and kolaches has improved as well. Look forward to going back soon. read more

$30 down the drain. All of the donuts were small and tasted the same like old grease. When a 6yr old tells you "this taste funny" and don't eat a donut. No never again. read more

Amazing donuts ! So fresh and delicious. Kolaches are so big and delicious 10/10 recommend!! The service 10/10 and the owner so nice ! I would recommend coming here ! read more

Shipley Do-Nuts - Donuts - Donuts Near Me - Red Oak, Texas

We were skeptical due to the reviews within the last two months... found out It's under new management within the last month! the new manager was inside and was extremely kind/helpful!! You can tell he took the previous reviews into consideration. Will definitely be back!! read more

Shipley Do-Nuts - Donuts Near Me - Red Oak, Texas

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Didn't get our order right. As someone who lives in Central Texas and has a Shipley's on every corner I expected the same service and quality. The food was okay about the same. Service was slow. The staff was nice but slow. Restaurant was clean and brightly light but it's a new building. Get quicker and better. read more

I come here 3 to 4 times a week. Donuts are never fresh I asked consistently do you have any fresh ones they never do they offer to warm them up just bad. read more

Shipley Do-Nuts - Donuts Near Me - Red Oak, Texas

This location definitely does not reflect my previous experiences at Shipley. Poor quality, bad service, and on multiple occasions our order was not able to be complete due to lack of products(donuts and kolaches). Contacted the corporate office and they sent me a nice letter with a coupon for a free donut, which I refused to go back for. We can only hope this place can get it right, but with no QC for the products and service, we have moved on to better doughnuts. read more

If I could rate zero stars I would. Literally might be the worst glazed and blueberry donut I've ever had. Same level if not worse than buying donuts at a grocery store. $6 not well spent. Also the kolache wasn't good either but not as terrible as the donuts. read more

When back today to see if this location has improved but they have not so I will no longer go here. The donuts were hard, cold, and crunchy. I had them make me some fresh donuts which told 25 mins. It's upsetting because I love Shipleys but I guess I have to get them when I'm in Houston where they originally are from because even the size of the donuts are different. read more

The service was NOT IT . There was no welcome or atleast a smile I let that pass I get it it's early in the morning THEN when the girl on the register got our order ready she had NO Gloves and decided to sneeze on our Food. Lastly when she gave us our change she gave our change back in nothing in change. IF could give this place 0 stars i would have read more

Third time at this location the other day and they were out of glazed donuts. So I get the donut holes and they were so tough we couldn't chew them. I used to love Shipley's. Sadly, I will be going to another donut shop in town. read more

Prices are good and the food Tasted fine. Quick too. Idk what else to put lollllllllll

Coffee kid wasn't all the way on and spilled all in my truck. Get home to find out it burned my arm. All the offered was sorry!! Listen, if y'all going to be Shipleys please offer to warm up the donuts and have them hot. This the only one that serves cold donuts. Safe to say your local donut shop is better than this one!! Y'all need to do better and fast, you guys messing that name up! read more

Worst Shipleys on earth!!!! Rude staff the big angry girl at the counter inside was on her phone eating the donuts meanwhile she's telling customers they should have gotten there earlier to get a donut? The guy in the drive-through said they stopped making donuts at 10 am ? I've been all across America eating Shipleys for years!!! I've been to Shipleys that close at noon and even Shipleys that are open 24hours !!! Never have been to a location that doesn't have glazed donuts. But this location doesn't have glazed donuts at 10 am in the morning? What is this staff doing if you don't have donuts at 10 am ? On multiple occasions I've come to this location and they never have glazed donuts!!! They had everything that was left piled up on top of each other on a pan inside! Another ghetto girl inside Telling customers to pick from the mushed up old donuts that even the big girl didn't wanna eat ! read more