Great selection of donuts, and everything tasted fresh. I decided to try the jalapeño cheese kolache along with a glazed donut, mainly to compare it to a local small business shop. Overall, it was just okay--nothing particularly exciting. The flavors didn't quite stand out, and I was hoping for something more memorable. The staff were fine, but nothing exceptional in terms of service. Personally, I would prefer to support smaller local businesses, especially since I've had better-tasting options elsewhere. I wouldn't return, simply because it didn't meet my expectations in terms of flavor. In terms of price 50cents+ more than your local shop for all items. Thankyou ! read more

Excellent traditional donuts, my favorite, but they've gone overboard increasing their prices. Seems like there's a price hike every month or two, was in last week and a basic donut is $1.40, that's crazy. I know about a dime of that is tax but $1.30 is exorbitant. Today I went to a non-chain, paid $1.08 with tax, that's about a 30% markup. We get inflation but I haven't heard much about flour, sugar and oil going up that much. I hope saner heads prevail. read more

Service: 2 star AT BEST!! Spent $50 1dz donuts, 1/2dz kolaches, 2 cinnarolls, 1 Boston creme. I simply asked (maybe20yr old) employee for a couple of donuts holes for my elderly father was told No freebies, NO MILITARY, SENIOR OR AARP DISCOUNTS......GIVEN. wow was my reaction then I was told its inflation, I responded its good customer service. I was told its INFLATION. I wanted to see how much of a back and forth situation I would encounter with this young manager so I responded it's not inflation when it's bad customer service she said it's inflation therefore we don't give any kind of discounts or free items for ​ and continue to say this to me for five more times as I walked out the door Donuts are great don't get me wrong customer service the employees need a change read more

Always fresh , and great selection. We did not like their breakfast sandwiches, but everything else was great!

Fresh and tasty donuts. Beware it's hard not to eat just one. We got a dozen assorted and ate them all same day.

We love this quick and easy donut shop. My kids love the Oreo donuts, strawberry sprinkle donuts , glazed donuts. I personally like the apple fritters, maple long johns and cinnamon twist. The service is always fast, friendly and helpful. Maybe atmosphere reminds me of being a kid. This location has some nostalgia to it. read more

The donuts are the best in DFW, and the dining area is always clean. It's a great spot to have a donut & a cup of coffee any time of day!

Never EVER have I come by this place and was greeted with a smile let alone fresh donuts. I'm from Houston so when I moved here I was excited to find this location so close to me only to find cold hard donuts. And f you ask for warm ones it's like asking for a kidney. I stopped coming here. Better for my waist anyways but damn! read more

My order was hit and fresh and my team loved them. The customer service was great and this will be my go to for donuts in the area.

Kolaches are a must! If you don't know it is a over the top pig in a blanket....sausage and cheese enclosed in a light fluffy bread....now go get you some! read more

Woah! The donuts tasted like straight up air. I bought donut holes and after having a rather awkward conversation on whether or not they had a variety of donut holes (since it wasn't clearly shown on the menu) I tried ONE. I've had Shipley many a time and even mid day, the donuts were fresh or made for you if they had been sitting out too long. It's a hard pass. Won't be back here! read more

Passing by around 3:49 p.m. on a Thursday afternoon I had a hankering for something sweet and cakey. I saw Shipley's on my way home from running errands and thought to myself that they could satisfy my sweet tooth. Ooooooh! I could hardly wait! I parked, got out of my car and headed straight to the door. And.....the doors were locked! '=[ I looked around searching for some kind of signing explaining the reason for the locked doors. There were none except for a large neon sign that read "OPEN" and the days and hours of operation on the door I was trying to open. I double checked my watch to make sure and yup, it was 3:50 p.m. on a Thursday. With my head down and with great disappointment I headed to my car and made my way back home empty handed of the sweets I so yearned for. =, { read more

So delish. Their glazed donuts are a 10. That's really all I get. Though they have a wide assortment.

They have continued to raise the prices with no notification. It is ridiculous. Twice this year I have gone and the prices has gone up. The Shipleys in Forest Hills prices are cheaper. $2 for 1 bag of donut holes is too much. read more

Stopped in for my cinnamon twist fix. Yummm. Nice and warm with delicate glaze over a generous pillow of cinnamony heaven. I shall return!

Always amazing fresh and delicious donuts. I love Shipleys donuts, some are better than others. This location always gets A Plus with me.

Wow it's Christmas Eve and we seriously pulled up at 1:01 and they would not serve us in the drive thru! Mind you not even attempting to go in and nobody would have known if we were waiting or not. The crappy part is they were putting doughnuts in a box for somebody else and there were soooo many doughnuts sitting there to be sold. What a waste of an opportunity to be a decent human being and instead they chose to be the opposite way to have the Christmas spirit. Bah humbug to you too and thanks for letting me know to NOT spend my $$ here. Great 1st impression read more

No star needs to be an option here.......Check there price they have overcharged me five different time, if your register is broke don't keep using it! A donzen mixed donuts shouldn't be 24 dollars that's common sense. if a Patron comes back in and keeps telling you these issue and you don't say sorry just here you go... well that means BAD management... So when you find the owner/management a few days Later on another overcharging problem and they roll their eyes and make stupid faces, the register might not be an accident.. I been here 13 times confirmed by Bank, and had five issue that I've caught that is more then an issue. If you get 4 items and they screw that up well that's it... just drive another few miles to someone else because this place is like used Car lot... prices change on everything once they hit the register and well they run the card for something different too so if you like Russian roulette with your food and don't care if someone rips you off come HERE... it's the DICKS of donut restaurant for all those yelpers who get that reference please visit other donuts shops until they can fix these problems read more

This morning I went to get a dozen donuts for my team. When I arrived there was a car in front of me in the drive thru that I waited behind 10+ mins. I was assumptive that they were waiting for donuts to be made fresh considering the cashier kept returning to the window to update the person. When I get to the window, a different cashier opens the window. I ordered a dozen glazed donuts and was told they do not have any made. I was fine with this because I prefer hot donuts anyway, so I said okay and asked the cashier how long would the wait be. The response was a stressed "ohhhhhhh a long time". I told her that I was fine with waiting considering I had already waited 10+ mins behind the previous car and I was late already. She asked if I was going to pay now because it was going to take a "long time". I asked her how long and she said 10 minutes. I told her again I was fine with waiting and after reviewing her body language and considering the interaction and her question regarding my likelihood to pay, she really did not want to take my order. I told her it's okay I will try somewhere else. I would not recommend this place. You would think that if you are out of a donut, you would offer what you do have available or apologize. Customer service. read more

Love their donuts!! I'll pass by other donut shops to go to Shipleys! It's reasonably priced and they offer a good selection. The sausage rolls are very good as well. read more

I personally have always had a good experience at this location, fast service, friendly employees and always freash food.

Change your box it ruins my donut topping. Beware! They didn't tell me they charge for a flat box for a dozen when you ask. Clean & bright store. Friendly people. Donut dough close to croissant donut. Wonderful! read more

Fun! They have a window around the side and you can watch them make the donuts! Huge selection, it took me a minute to figure out what I wanted. I loved the filled donut. read more

The donuts are great and the lady is very nice , has given me free doughnuts every time ! Favorite donut spot !

Probably one of the best cake doughnuts I've ever had. Friendly staff and good service. Great location.

Waited at the drive thru window for a while trying to wave the employees attention ( was on his phone) way overpriced and not so good tasting donuts/pigs in a blankets read more