Did a fantastic job repairing the bottom bracket of my Trek hybrid. Very friendly and professional…read more And the repair was done in a timely manner thank you.

The high level of customer service provided by Oxford Bike Shoppe is unparalleled. The very first…read moreimpression? I called with a question about repairs, leaving a message. The owner returned my call within minutes. A return call is welcome, but what about the actual service? That was incredible, with repairs completed earlier than promised and at a reasonable price. I would recommend a visit to Oxford Bike Shoppe.

Since I have a Hallmark+ membership, I have been a frequent customer of this store. The staff is…read morealways friendly and I get some decent coupons from Hallmark for being a member of Hallmark+. This store has a large selection of gift items and cards. I have always been able to find something for the person I was shopping for. My last visit here, they even gave me a free reusable bag - just for being a frequent shopper. Can't beat the service here. Plus, there are several discounted sections within the store to find a good deal!

I love this store. They have a great variety of gifts and it is always clam and orderly the reason…read morefor the lower rating are the two ladies that routinely wait on me when I stop by. I have been consistently going to this Hallmark store for over 2 years as it close to my work and on my walking lunch path break. Every time I pay for my items the lady asks me; "do you have a Hallmark gold crown card?" and for two years (or more) I have said with the greatest amount of curiosity in my voice "no, I don't?" Just to see if they would offer it to me, they have not. Today I decided I would add. "Should I have one?" She said "well it's up to you, it gives you some very good benefits. She proceeded to list off quite a few and her partner agreed it's a great program, still not offering any clues on how to join." So I asked her why she would not have offered it to me when I said I did not have one? She simply said "because I don't like to enter the information in the register" Wow - 1 star for honesty! Aside from this.....The store does run some awesome deals on Vera Bradley and this is what brings me back in - not the lack of customer service although these ladies were a hoot to watch when I had them get me one of those discount cards today!

Color Bloc made a mistake on a custom color and wouldn't fix it at no charge…read more I brought an benjamin moore paint label in to replicate that paint color. Comfort Gray.....the colors were Y3, S1, G1........they gave me new paint with a label that said Comfort Gray, with colors Y3, S1, B1.......so instead of Green 1 they used Blue 1. The color didn't match for my touch up job.......they basically said it wasn't their fault, they needed a paint sample. I brought a paint sample back thinking it should be no charge.....but I had to pay for it.

Customer service is exceptional. The general manager Benjamin was great. I highly recommend this…read moreshop.

Mr. Kmp G. must be confusing Kinetic Systems Bicycles with other bicycling shop…read more Kinetic Systems Bicycles is a small, family friendly, old school, professional shop. I tested all local bicycle shops for few seasons to choose one that I can trust. I can write 10000 words review, but instead I recommend people to go there and check it themselves. It's truly AS GOOD AS IT GETS!

Always there to help with any kind of bike issue whether it is simple or complicated. Jeff is a…read morewealth of knowledge, having been involved in racing at the highest level over many decades. I live in Florida yet this is my bike shop. Does that tell you something?

As soon as I walked through the front door, I was immediately greeted and assisted with my…read moreendeavor. I was looking for a specific collection and many different products and I had two very kind people assisting me throughout the way, and just making the entire experience very enjoyable. The store itself was very clean and organized. They're having some really great discounts and I walked away very satisfied with my order and my experience.

I would never return to this location again! The workers were very rude following us all around the…read morestore at everything we looked at they were even talking about us at the register insinuating that we were stealing just because all we got was hand sanitizer, I have never felt more uncomfortable in a store in my life.

Contacted Velofix to assemble my Rad e-bike since local bike shops are overwhelmed and after I…read morefailed to put the bike together myself using Rad's video. Super happy that I did! At first I was kicking myself for spending to have someone else put together the bike when there are videos online. But it makes a world of difference to have a certified bike mechanic do the assembly. He was very thorough, and did a bunch of things I would not have known to do and the Rad video/instructions do not cover, like aligning the wheels and the brakes, checking to make sure that the frame was not bent during shipping, checking to make sure the spokes weren't loose, and so on. He had the specialized tools, waterproof bike grease, and all that for assembly. Rad does not send all the tools needed and my local bike shop did not have the right ones recommended. At the end, he gave an overview of how to ride the bike and waited while I rode around the block. He answered all my questions as a first-time e-bike rider. If you are going to spend the money to buy a decent e-bike, I learned it is completely worth it to have an experienced professional make sure it is in good working order. Excellent customer service!

Warning !!! Do not buy any Radpower Bikes There are all…read morelemons!! They send me two lemon bikes and 3 dead batteries. I tried many many times to talk to somebody no body is there also many emails with no answer. I heard that they have 30,000 bikes on recall. Please do you self a big favor, stay away from Radpower bikes.

Quick call ahead for competitive pricing on top soil. Pulled in paid. Nice employee loaded and I…read morewas done with item on my list! Always greeted and asked if need assistance finding anything. That is grade A staff!

Went in looking for a specific part. The woman helping me was very rude. Told me no so such part…read moreexisted. I know it does. Dont recommend going here.

I purchased my quartz countertops for my kitchen several years ago less than a year later I noticed…read morestains on both side by the sink I called the company many many times to ask how to get them out. I tired everything that was suggested nothing work. I even went back to the store and asked again. I finally got to a manger who was very nice and came to my house to work and the issues. No luck! I than spoke with a man in the Ohio office I said that maybe the quartz was defective I was told no other complaints were made. I never put anything hot on them and always to good care of them. Now I have to live with stained countertops on both sides of my sink. Not Happy!!

I work in countertop sales with Linda being our representative…read more She is ALWAYS so friendly, knowledgeable & personable- as well as communicative when it comes to new colors & material holds on any of their beautiful stones. She is a favorite over here! For ALL you do, thank you, Linda!