Super fast on taking my fiancees watch band off! Ill definitely be back with a broken bracelet i…read morehave and will update then!

Amazing family owned business. We had some of our mother's jewelry appraised and the owner gave us…read morea very good price for the items. Would definitely recommend this business.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

Superb service and beautiful jewelry!! These gentlemen were very helpful and so friendly! They have…read morea great selection of jewelry including wedding rings/bands and if you like Opal they have gorgeous pieces!

So I've given the shop business by buying jewelry and having my watch cleaned, with links added to…read morewatch. Everything was good till I brought by new to me, Tag watch in to get links adjusted. I waited at the front desk for him to adjust my watch links. The jeweler grabbed my watch with no padding or towl under watch and started beating my watch with a hammer against the desk. I was blown away by this. Asked the lady at the front desk. What is going on. He's hitting my watch and scratching it. Along with miss treating my property. When I asked him he said well its a (used) watch and I even treat the Rolexes the same when I work on them. I could not believe it. What he didn't know is I bought this watch and it had one to two light scratches. After he was done I had two to three more present on the watch. The link added has 4 scratches deep. Being he beat it with a small hammer. Next time sir be more respectful of other people property. Every one can't afford something new. By the way he asked befor because he liked it and I told him I got it used and spent 1300.00 on it. No excuses. Sir period. Three stars is me being nice to.

Gorgeous one of a kind thoughtful creations that make a statement without saying a word. I've…read morepurchased multiple pieces here and each one is beautifully crafted. I highly recommend TI to anyone who appreciates fine artistry. As Mae West used to say, "I'd rather be looked over than overlooked." You'll never be overlooked wearing a custom piece from Tristan Isolde!

From the owner: I am an artist who creates wearable art and statement pieces from re-purposed items; antique and…read morevintage lend an eclectic and eccentric vibe to my work and instill those qualities in my art. Visit my website for current pieces or contact me privately for commissioned pieces or for your special event needs.

Outstanding service. Went in for a repair on a piece I didn't think was salvageable and they were…read moreable to repair within minutes. Friendly jeweler and staff. Would return in a heartbeat. Thank you!

Came in here this weekend to browse and look at some jewelry and me and my boyfriend were super…read moreimpressed with this store. Sydney was the sweetest and super knowledgeable! She pulled items for us to look at and educated us on the process of making custom jewelry. I would highly recommend this store to anyone who is looking for high quality jewelry or to custom make a piece!

I'm a bit of a watch enthusiast, and I recently decided to get my vintage Tag Heuer 1000 up and…read morerunning again. Another jeweler replaced the battery, and it proved to be running fast. My wife recommended I bring it to Efrain - her highly trusted jeweler, to have a look at it. He said he could make it run perfectly again, so, for a fair and reasonable price, I let him do a total rehab on it. After a few weeks, this 40-year-old watch is running perfectly and looks sharp. While we were in there, we were captivated by the selection of rings he carried, and we opened a conversation about "upgrading" my wife's 25-year-old engagement ring with Sky. His collection, in a word, is motivating. We love the store - easy to get to, and plenty of parking. It's a family operation where love and trust are front and center. That's where you go to buy and repair these items.

Sky & Co Jewelry had a very nice selection of products. The salesperson was friendly and not pushy…read more We came back to make our purchase and Efrain offered to clean our rings. They never looked better. Highly recommend.

It's so refreshing walking into the Austin store now! I'm not sure what has changed but the…read moreatmosphere and the vibes are next level. Customer for life here!

I came in to drop off 5 of my necklaces to get them untangled. I originally reached out to the team…read morevia email, in which they expressed there'd be a 3-week turnaround. When I walked in I felt very safe & secure with the security check at the door. The receptionist immediately referred me to her colleague Seth W. at the nearest counter. He shared that he learned how to untangle from a mentor, so every time he does it he feels like he's honoring that person. Seth finished my "puzzle" within 10 minutes, leaving me very impressed. I also thought it was nice that they let me throw away my coffee cup in their trashcan, I assume not all businesses would (instead they'd tell you to use the public ones outside).

Jasmine is awesome and so is the store , 2nd purchase here and more to come. Nice peopleread more

I went today for their advertised event with a "National Buyer" coming in for a 3 day buying event…read more I took an assortment of old jewelry for a valuation and offer for them to purchase. I had received an in person offer on the exact set of pieces around 12/1/25 when spot was around $4350, and had researched and received an offer from a national buyer that set a "minimum purchase offer" that was subject to increase after they did an in person inspection which occurred on around 12/28/25 (when spot approximately $4750). The LUDICROUS offer I received today was 66.8% of the local in person offer even though spot has increased approximately $1200 per ounce. The M Robinson offer was 57% of the guaranteed minimum offer from the national company even though spot has increased approximately $900 per ounce. The offer from M Robinson was probably lower than the most disreputable shady pawn shop in town would have made. I feel truly sorry for anyone who sells their scrap or unwanted items to M Robinson. I would feel comfortable saying that sellers with almost no research or expertise in this area can get SUBSTANTIALLY HIGHER offers and payments from multiple buyers both locally and nationally! Short story? DO NOT take your items to M Robinson unless you are willing to sell your items for half or less than reputable buyers will pay you. To be fair to M Robinson Jewelry I DID NOT see the face I should have seen to know if I was in the right place. I'm glad I didn't. My comment to him would not have been kind. Shame on you for taking advantage of your neighbors and potential customers like this. In the future if I ever see your face I will know I'm in the WRONG PLACE. I'm giving 1 star because negative stars aren't available.

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

J West Jewelers has many excellent reviews on several sites. I think they have excellent customer…read moreservice. The jewelry is just beautiful. They are a family-owned business and they care about their customers. They do custom designs and will even clean your eyeglasses. They offer many services- buy gold, watch repairs, resizing rings, jewelry repair, etc.

This is a hidden gem in Georgetown! I'm always greeted warmly, and they have been so helpful!…read more I've had a wedding ring separated from an engagement ring (beautiful job!), several watch bands changed, and a watch band repair. Quality work, and very thorough! I would never hesitate to recommend them or take precious jewelry pieces to them. Top notch! I've never purchased jewelry there, but they have a broad collection available!

We received the BEST service here from very friendly staff. We felt that the advice was honest and…read moresincere. Very grateful.