1. Shining Smiles - Joliet

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Joliet, IL

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Shining Smiles - Joliet

4.5 (8 reviews)
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Joliet Oral Surgeons

Joliet Oral Surgeons

1.5(15 reviews)
0.9 mi
Established in 2012
Free consultations

I had a really good experience w/ this office. I had to have all of my wisdom teeth extracted. I…read morefeel like Dr. Scheive has been doing this for a long time & he has a quick & efficient service he provides. If you are looking for a doctor that coddles you & drags things along, then this isn't your guy. I made an appointment for a consultation & they took x-rays. I hadn't had any recently, if you have them, they won't take them again like others might. Dr. Scheive told me what to expect throughout & at the end, the ladies up front told me how much my insurance would pay & my out of pocket cost. I made an appointment for the next available date in my schedule which was about a week later. I paid my portion & had my procedure. My guy & my daughter came to pick me up, & we went home. They called to check on me & see if I had questions. They told me I could call anytime if needed. Luckily, everything went smoothly. I made a follow up, but if you're doing well, it's not necessary. The dentist's assistant was great. She went through & showed me how to really get in & clean my recently extracted areas. She asked if I wanted to see the doctor & I said it wasn't necessary if everything was good. I would give them 5 stars, but my first time there I waited for about 1.5 -2 hours. They had some kind of emergency which I realize wasn't their fault, but I had expected to go back to work. It would've been nice for them to let me know that it was going to be awhile. Also, right before my procedure, I waited 30-45 minutes to go back. I had the day off so it wasn't a big deal for me, but no one likes to wait. I can imagine if you have high anxiety in these situations, waiting probably makes it worse. My follow up appointment was totally different though. I was in & done within 20-30 minutes. Either way, all of my appointments were during the week so I can't say a Saturday would be better or worse. Overall, the experience was really good. Aside from waiting here & there, everything else was great!

Worst experience at a medical/dental office ever. They never submitted to my insurance and billed…read moreme full price. I had to go to another provider to get the issue actually fixed. He was disrespectful. Then, 2 years later I got another bill and it said I was going to collections even though I had paid in entirety when I came into the office. Do not go here.

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Associated Orthodontists - Joliet

Associated Orthodontists - Joliet

4.7(12 reviews)
1.4 mi

*I am not a customer at the time of writing this review, though I will be in the future*…read more I entered this place for the first time today. Unfortunately it was due to an incident that happened outside of their property that was completely out of their control. I entered the facility extremely irate and emotional, the staff however were incredibly professional and courteous. The staff after hearing a description of the incident, was immediate and working to find a way to rectify the situation. I met with the manager Julia, Who was exceptionally helpful and understanding. The situation was handled amazingly. So thank you to everyone over there for helping to handle an extremely difficult situation with a grace and professionalism that is unmatched, you guys rock.

Really not happy with my treatment here. I got braces in 2018 and got them off 2021. Before they…read morewere removed, I expressed concern MULTIPLE times about one side of my mouth not making tooth contact when I bit down and the orthodontist was extremely dismissive and basically told me I was SOL because there was nothing more they were going to do about it and I was forced to get my braces off. That was the entire main reason I got braces in the first places. I also mentioned that my teeth seemed angled and like it was uneven when comparing right to left. I had them during Covid which extended my treatment time, and I'm pretty sure they wanted to get me out ASAP since they were no longer making money off of me. My issue with my teeth is still here today (before you ask, no, my teeth haven't moved) and I will likely need further orthodontic work to get it corrected which will entail thousands more dollars for an issue I was told would be fixed when I got my braces here nearly 8 years ago. I am experiencing increased wear on certain teeth from only making contact on one side of my mouth and it is already causing issues that are only going to get worse. Empty promises and poor results.

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Shining Smiles - Joliet - cosmeticdentists - Updated October 2026

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