*I am not a customer at the time of writing this review, though I will be in the future*…read more I entered this place for the first time today. Unfortunately it was due to an incident that happened outside of their property that was completely out of their control. I entered the facility extremely irate and emotional, the staff however were incredibly professional and courteous. The staff after hearing a description of the incident, was immediate and working to find a way to rectify the situation. I met with the manager Julia, Who was exceptionally helpful and understanding. The situation was handled amazingly. So thank you to everyone over there for helping to handle an extremely difficult situation with a grace and professionalism that is unmatched, you guys rock.

Really not happy with my treatment here. I got braces in 2018 and got them off 2021. Before they…read morewere removed, I expressed concern MULTIPLE times about one side of my mouth not making tooth contact when I bit down and the orthodontist was extremely dismissive and basically told me I was SOL because there was nothing more they were going to do about it and I was forced to get my braces off. That was the entire main reason I got braces in the first places. I also mentioned that my teeth seemed angled and like it was uneven when comparing right to left. I had them during Covid which extended my treatment time, and I'm pretty sure they wanted to get me out ASAP since they were no longer making money off of me. My issue with my teeth is still here today (before you ask, no, my teeth haven't moved) and I will likely need further orthodontic work to get it corrected which will entail thousands more dollars for an issue I was told would be fixed when I got my braces here nearly 8 years ago. I am experiencing increased wear on certain teeth from only making contact on one side of my mouth and it is already causing issues that are only going to get worse. Empty promises and poor results.

I have been going to Dr. Red for a very long time now. I had Invisalign for a couple of years and…read morehe knew exactly how to help! My teeth turned out so beautiful! He has always made you feel at home, and makes you feel like his patients' care and satisfaction always comes first! Makayla p. -Illinois

I went in for a off bite after having lyme disease I wasn't…read morehappy with my midline being off. After 4 years of work in this office, my midline is worse. He actually moved it in the wrong direction for a short period of time and I have a gap between the top and bottom left teeth that wasn't there when I started. He also refused to send me aligners to hold the teeth after he released me from his practice. The aligners he had sent as retainers didn't fit my teeth at all and it was not due to shifting as I had worn my aligners regularly. They were the wrong retainers. Hours and hours on the phone with office support since Dr. R refused to talk to me... so much stress and they still refused to help I had to call invisalign corporate and they found me another orthodontist who helped me for FREE to get my retainers from invisalign, also for free. Yes, I might owe him a small amount of money but we paid hime thousands of dollars for a worse bite and a worse midline and a new gap on the side of my mouth. When I did call him to try to go back in about this he asked for 1000 dollars to even see him! I filed a grievance with the dental organization but i don't think anything came of it. The very least his office could do is send me my money back so I can go to another orthodonist and see what they can do. Seems very money focused to me.

I consulted three different orthodontists for my elementary school aged daughter, as this was my…read morefirst experience. Two of these doctors wanted me to immediately sign a contract, make a payment, and rush my daughter into the dental chair in the same day. Dr. Moravec was very different, he said she was not ready and he wanted to be careful to chose the best time in her growth to correct her overbite. We came back every 6 months until she was ready. No rush, painless, and the result was a great smile. My two other children will certainly be patients of Dr. Moravec in the near future as well.

I want to start by saying Dr. Moravec and the staff and beyond friendly and my daughters have…read morebeautiful smiles now! But scheduling is a nightmare especially for parents who work and with school-aged children they are not convenient. Hours are M-Th 9-6 but every time I try to get an appt on one of those days, Dr. Moravec is conveniently not in that day. This has happened more times than not. Also, they schedule particular types of appointments during certain times of the day which do not always work for everyone's schedules. It would be nice if the office was more accommodating for the clientele they cater too which is mostly school-aged children and working parents. Maybe have 1 night they are open later or be open on Fridays as well. Just keep this in mind when you look for orthodonitists.

I am an adult who never had braces as a kid. My teeth were actually very straight & it was later in…read morelife that they became more crooked as they crowded forward. I had wanted braces for a long time, especially after seeing how great my daughter looked when she had hers off. I am friends with Keri, who works with new patients in Plainfield & Morris, and she was very helpful in giving me the info that finally got me to come in for a consultation. Once I came in & talked with Trudi & Dr Soderquist, I was certain I had found the place I wanted to come to for my braces. I just had them out on today & everyone was so nice & did everything they could to ease my nervousness. Jeanine did a fabulous job of explaining everything she was doing & made sure I was doing okay with each step. Dr "Scott" was calm & easygoing - I really couldn't have asked for a better experience. I am very anxious to get the next 18 months over with & see the results, but, in the meantime, I'm very happy with my choice to come to Associated Orthodontists.

I love this place. The staff here is so professional and caring. They go above and beyond to make…read moresure your teeth are beautiful. I have recommended them to several friends who have nothing but great things to say. They have many locations that are clean, have a tv and computer to keep children busy and water, coffee ,hot chocolate or tea to drink while you're waiting. Not to mention their point program and the fun trivia games they have. Awesome place.

Unfortunately, I have had the unpleasant experience of bad dentistry. I vowed that my kids would…read morenot endure the same horror. When their pediatric dentist recommended future orthodontic treatment, I scheduled a consult with Dr. Ibrahim since the office is very close to my home. The office staff was very friendly and accommodating. My boys were instantly satisfied as they got to check out a Nintendo ds and countless games during the visit. Upon meeting Dr. Ibrahim, I knew we were in the right place. She gave off those warm and fuzzies. In addition to being extremely caring, she was attentive to my boys and explained in detail possible treatment and outcomes. Fast forward almost a year later and my sons smile and bite has changed dramatically. My other son is also about to start treatment as I totally trust Dr. I and her staff. I am confident that my kids are receiving excellent orthodontic care and not the frightening ordeals I had to encounter as a child.

I will update as time goes by. However, so far there have been some issues…read more We are seeking a consult at Innovative Orthodontic Center to correct what another provider at a completely different practice did wrong. First, this location is only open one day a week. ONE day? Next, they have very nice staff. However, they have you download an app called Dolphin to help with future communications and never answered any of our questions through the app. When I finally was able to call the other location to clear up why, she said we needed to call the Shorewood location ( but again its only open ONE day). We were never contacted. We had to call to make a follow-up appointment. My husband had JUST finished his second failed refinement with the other provider. He was told he will now need $6500 ADDITIONAL work!!!!!!! This is no fault of Innovative Orthodontic. But, I will update after transferring his case. **Make sure you get any Invisalign done by Certified/Licensed Orthodontists. Apparently there are NO Orthodontists on staff at Invisalign... if a regular DDS wants to take a 4 hour class, they can then dispense Invisalign and treat patients. This is NOT comparable to the YEARS of training an Orthodontist like the very qualified specialists at Innovative go through!!

I had the best possible experience at Orthodontic Care Center. The doctors, recommended by my…read moredentist, were remarkably skilled. I am an elderly person and moving my teeth was a big order. I chose to use aligners rather than traditional braces and I am very happy with the results. The care and attention I received was exceptional. They were flexible with appointments, always on time and fair with their fees. I highly recommend the Orthodontic Care Center and their team for any type of orthodontic care for children to the elderly. You will be happy with their services.

Today, I got my braces off! I walked into Dr. Kothari's office about 2 years ago exactly at the…read morerecommendation of my dentist. I had a pretty serious situation and I was nervous to start the braces process. Dr. Kothari and his staff were welcoming, honest and straightforward about the difficulties I may encounter. They worked out financing with us, and we got started immediately. One word I would use to describe Dr. Kothari and his staff is thorough. Everything was always perfect, if not, he would make changes and make it just right to improve my teeth. This staff is also extremely accommodating. I am a teacher with a lot of responsibilities, kids, and a very busy schedule. My schedule was always worked around to keep the process moving forward. There were a couple times I made a mistake, like breaking a wire eating something too crunchy, or even broke a bracket. Dr. And his staff would get me in immediately to correct the problem. I would highly recommend this doctor to anyone (kids or adults!) who are interested in braces!

Dr. Raia and his staff are outstanding. Pam, Leslie, Martha, and the rest of the staff are…read morepersonable and friendly. Doctor always makes sure you are comfortable and goes above and beyond for his clients.

I had a fantastic experience! The entire staff is incredibly polite, professional, and welcoming…read more From the moment I walked in, I felt comfortable. The dentist and hygienist took the time to explain every step of the procedure, which really put me at ease. Highly recommend this clinic to anyone in the crest hill area!! and also speek Spanish "

Went there today December 30, 2022 …read more Beautiful facility, State of the Art Equipment, Capable and Compassionate Dentist (Dr Bice) and Staff. Was there for 2 hours for an extraction and some temporary crowns, and appreciated having it all done at one time. ! Thanks !! And then I had some Great Chicken Noodle Soup that evening !! Highly Recommended for The Best Dental Care !!

Dr Brandon Bice I would feel safe to be my bodyguard I don't have issues with him I just got done…read morewith my lower implants the staff is really friendly and Dr Dave is really good also both dentists have really good chair side manners and they are really good at what they do I would recommend them to anyone .When Dr Bice numbed my gums I did not feel the Novacaine needle in my gum and they are both straight forward shooters .

Original review read "Arrived early for a cleaning for the first appointment of the day. The…read moreHygienist was late to work by 30 minutes. They have a policy that if the patient shows up late, you pay a late fee and still get billed. There should be a policy that if your employee shows up late, they pay your co pay! No calls or heads up of the appointment being moved 30 minutes later. It's inconsiderate!" However, this business can roll with set backs. They got me in quick, cleaned, X-rays, even did a fluoride and sealant in under 50 minutes from the scheduled time. Super impressed

This group did not provide acceptable service for my daughter. In fact after scheduling her…read moreseveral time and months in advance, they called each time to tell me that the ortho had an emergency. They knew two weeks ahead of the appointment that the ortho was going to have an emergency every time it was my daughter appointment time. She didn't get seen or treated for all of 2022 and I had to go find her another ortho to take her case. I informed this office that my daughters braces needed adjusting and that she was in pain. They still canceled. The only time I actually spoke to someone is when they called me to Inform me that the ortho had to cancel, otherwise no one picked up the call or returned messages. I am still waiting for them to refund me my money and they actually tried to bill me again last month! Save yourself and your child pain and grief. Go somewhere else. These guys are not good. Millie C from customer service send automatic messages inviting us to call and discuss our feedback. Hey Millie C, you and your staff do not answer calls or return them. Read the reviews. You are wasting peoples time.