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Shinex

1.0 (1 review)
Open • Open 24 hours
Updated 1 month ago

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Services - Shinex

Carpet cleaning

Commercial deep cleaning

Commercial move-in or move-out cleaning

9 More Services

Commercial standard cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

Regular home cleaning

Janitorial services

Post-construction cleaning

Rug cleaning

Upholstery cleaning

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2 years ago

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Captain Steamer - Nic's "Guys are pictured in the Center and Far Left of Photo.

Captain Steamer

(15 reviews)

I have them come once a year to bring all my grout back to pristine white condition! Highly…read morerecommend them!!

Have a Email Sent April 19, 2023 at 6:46 PM from Lennar Customer Care Vice President Nicolaus…read morePolakiewicz. He states "as discussed on the phone today, Captain Steamer will be at your home 730am Tomorrow morning". In response on April 19, 2023 at 11:27 PM, I sent the following - "Thanks for the Requested Response via Electronic Mail, Also for Re-Sending to Martin Fay Tuesday, April 18, 2023 8:55 PM and providing Contact Information for others that may be able to offer input as well. Believe you stated his name was Kyle, correct? Is this the Company Website - https://www.captainsteamer.net/our-team? Do you have any Details for the Work that will be performed? The aforementioned Questions will help set expectations for all Partners involved to include myself, Family, Lennar Staff/Contractors and other Interested Parties. After we got off the Phone Today, I Thought about your Request to engage this Company at the 11th Hour. Was a little irritated at first because I don't truly believe you are concerned about the Health and Safety of your Workers or those residing in this House. If so, this issue would've been addressed immediately when Escalated and I would've received the "Your Guy's" Opinion on High Mold Spore Counts reported in Certificate of Mold Analysis provided by now. All that aside, we have to continue Moving Forward. Doesn't really matter what you feel rather what the Facts of this Case State. "Your Guy"s made a mistake by not following Basic Protocols creating a Mess for my Family to Cleanup." Never received a Response back from Lennar. Tony Cozad and Kyle Curry showed up next day. Assumed they were with Captain Steamer as informed. Just looked at Indoor Air Quality Report completed by "Tony Cozad by Condition One Indoor Air Quality Solution, LLC". It does state that it was For Captain's Complete Restoration. However when looking at at the Website Suggested - https://www.captainsrestore.com. At the Very Top Right Corner, it Clearly States Captain Steamer. In the attached Picture, Tony is wearing a Captain's Complete Restoration Uniform. A little confusing... Have updated Review to reflect Experience thus far. Will Re-Post Original Review to Captain's Complete Restoration as requested. If you are truly not involved, I suggest reaching Updating Public Information and reaching out to Lennar as they are misrepresenting Your Company. Any insight, will be greatly appreciated. Thanks!

Shinex - carpet_cleaning - Updated May 2026

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