I found Franceska through Yelp and I am so glad I did! She was responsive and came beforehand to…read moregive us an estimate. The price was very reasonable as the condo we allowed a relative to stay in needed a deep cleaning. Franceska texted me when she was on her way and showed up right on time. The before and after of the condo is night and day!!! She did her magic and we are so grateful to have a clean condo back. Not only did she deep clean everything, she also has the equipment to shampoo your carpet and upholstery. She is worth every penny! Thank you so much Franceska

Franceska was great to work with she came to the office to give a estimate and was right on time…read more She was pleasant, easy to talk to, kind and gracious. Franceska cleaned our office on Friday and because of Covid it was not done in awhile so it was way passed due. Our whole office felt clean and smelled awesome. We will be working with her every other week now and I would highly recommend her. Franceska cleaned 4 offices upstairs, 3 offices downstairs, conference room, Kitchen and 2 bathroom. She started promptly at 10am and was finished before 2pm. She was fast efficient and all around awesome to work with. Her communication was top notch customer service. She texted when she was on her way, she accommodated credit cards, and the whole process was easy from start to finish. I will also say that I called 3 other places to get a quote and nobody bothered to call me back or reply or even take the time to come to the office. This was a no brainer and I'm so glad we hired her.

This company is so very understanding and thoughtful and knowledgeable about cleaning. I have…read morebeen working with them to arrange for a cleaning and from initial interview to quoting process they have been timely and reliable.

We came home for the season to find our house had been infested with palm rats. Rj's responded…read morequickly and were there the next day (a Sunday) with 5 people, masks and gloves. They cleaned up the awful mess in every room, working efficiently with little talk and no rest until the job was done. Their kindness and empathy shone brighter than my house.

They did an excellent job. I will use them again. Very thorough. The bathrooms sparkled! Now I can…read moresee how they earned a five star rating.

This company was awesome! I would highly recommend using them. we Just brought a home and they…read morecleaned the whole place! Very reasonable rates.

Interesting choice of words. You know exactly what you're doing. Very tricky. Still just an ok…read morecleaning for the price - which anyone else can and HAS done for far less money - so please don't exaggerate and pretend you had no idea or missed the opportunity to explain further.

Words cannot express how grateful I am to maidorganic! I have always stayed away from cleaning…read morecompanies because it either 1. Stressed me out providing all the cleaning supplies or 2. I couldn't bring myself to allow the harsh chemicals that most use into my home. Shal is so amazing to deal with, extremely responsive, and makes you feel like a valued costumer and not just a number. As a working mother of three kids, 4 and under, cleaning has become impossible to keep up with and I'm grateful for the help. I walk into my house after a long day at work and just smile with the amazing smell of essential oils and they really do a magnificent job. They bring all the supplies (including vacuum) and I just come home to an entirely new house :)

zoi is EXCEPTIONAL! She uses nontoxic products and works so hard getting all the small details…read moreright. She's deep cleaned two of my properties in Naples and always goes above and beyond. Things you wouldn't even think of-- she's on top of. I cannot stress enough how much I trust her! She even lets me leave my dog with her while I run out and she's cleaning, which I feel super safe doing. She's all around an excellent, polite, punctual and trustworthy helper to be on your team. I recommend her to ANYONE seeking cleaning help in Bonita or Naples!

Made an appointment to meet for an estimate and Zoi Ntreou the owner doesn't show, doesn't…read morecommunicate nor responds. Very unprofessional and don't waste your time.

It was a pleasure speaking with her. She took the time to answer all my questions and genuinely…read moreworked hard to meet my needs and support her business. As someone who is disabled and in need of assistance with cleaning my small one-bedroom apartment, I truly appreciate her understanding. Living in SWFL comes with a high cost of living, and unfortunately, I can't afford regular cleanings, even every few months. I've tried various options and types of cleaning, but it's no reflection on the company's quality. I would highly recommend this team--they are professional and prompt. If my situation improves, I will undoubtedly reach out to them again. Thank you so much, Cleaning Pro. Your kindness means a lot to me. Marnie "Shutterbug" Cordes

Awesome people. They do a great job always show up and…read morepleasant to be around. I've used them a few times and they never disappoint.

In reading other reviews, I'm wondering if I have the same cleaning service, but I do! Carla and…read moreNaomi came to the house to clean today, spending three hours, covering everything and I mean everything! My husband and I were here while they were cleaning so personally witnessed it all. Just not surfaces but on a ladder, cleaning windows, glass cabinet fronts in kitchen and so on. I've had cleaners for 26 years and I vote them the best of all the rest. My previous down here was good but communication and locking in a set schedule made me change. I'm so glad that I did!!

***Sheyla, I'm glad I screen shotted some of your previous, unprofessional responses prior to you…read morechanging it to the one below, which is still ridiculous. Bottom line, my mom was the customer, she did not say the things that you said she did about the cleaning job being wonderful, nor did she "promise" a wonderful Yelp review. There are NO counter tops covering the drawers in the kitchen!!! Not only were the drawer tracks filthy but so were the inside (in plain sight) insides of the drawers, not to mention the other areas that were not clean. We had painters there doing "touch up", there wasn't any construction going on. Why would I need to be there to supervise YOUR staff, that's your job, that's what the customer is paying for!!! Not once in my review or on the phone did I attack you personally or call you names, as you are doing to me, you are a business owner and again, I remind you that if you do not provide a good service as promised people have a right to express their displeasure. That's why we live in America!!! This is also not your first one star review, others have had the same or similar experiences with you. You said something about in a "court of law" the verbal agreement would hold up??? Not sure what your point is there, but you were paid, and technically my mom should have received a refund since in your response below you clearly did not provide the service requested. And it should be noted that she NEVER asked for her money back. I am not out to hurt anyone, the pandemic has NOTHING to do with this and you need to stop using it as an excuse for poor work product. YOU and only YOU are responsible for the success of your business in regards to quality and product of service. Additionally, PLEASE read my reviews - maybe you can learn something about customer service! I am going to ask that you no longer respond to my Yelp, as this is not going to resolve itself here. I wish you luck. ***UPDATE*** I am in utter disbelief right now as the owner of this business, Sheyla just called my mom and I regarding my review....NO she wasn't calling to say, I'm sorry you were not happy with the service we provided, NO she called to harass us and to tell us that people are losing their jobs, their business and they're dying of covid and that my review is ruining her business!!! Sorry Sheyla, if you provide a shoddy service, your review will reflect that. Don't give me a bunch of excuses and other reasons as to why the dust that was there after the cleaning. Also, don't try and guilt me into changing my review or into writing a positive review, 2020 has affected my family as well, both financially and health wise. If you are a business owner, provide a better service. People have the right of choice on where and how they want to spend their money, and at $50/hr the expectation was high. Additionally, other consumers have a right to this information. We ALL work hard for our money! Also, show some level of professionalism - 1) don't call and harass dissatisfied customers and 2) it's rude to hang up on people. Due to my update, I took away a star. ********************************************* I was a bit disappointed with the cleaning service we received, especially since this place has good reviews on Yelp. We requested a DEEP clean, the house is empty of furniture, household belongings, etc....kitchen doesn't even have counter tops right now, yet the drawers were filthy, inside and out and the cabinet doors still had "dust" on them. Bathroom drawers weren't particularly deep cleaned either. The floor still had remnants of the painters caulking stuff on it (not stuck, but loose particles), stuff which should've been picked up by the vacuum. Microwave still had a greasy substance in it. If you're looking for a deep move-in clean I would look elsewhere. For $50 an hour, the house should've been immaculate! We shouldn't have had to clean after the cleaners left.

When going on vacation, who wants to spend precious time on cleaning?? We finally decided that we…read moredid not!!! We contacted Sheyla at Zoe's and made an appointment to get the Condo cleaned the day we arrived. We are sooooo glad we did!! We haven't been here in two years and it was in desperate need of a professional cleaning!! The two women that came were so sweet!!! They were wearing masks as well!! We stayed out of their way and told them they could take their masks off if they wanted to since it was a hot day. They cleaned everything!!! The floor on the lanai, the ceiling fans, the big ass sliding glass doors to the lanai, the blinds, the cabinets!!! Nothing was left untouched!!! They arrived on time and immediately got to work!! They busted their butts for over 2 hours and now we can relax and enjoy our vacation!! Thank you Zoe's!!! We highly recommend Zoe's for your cleaning needs!!