We really appreciate the care that both Dr. Quinn and Dr. Evans has offered our daughter. So…read morethoughtful and consistent. It's outstanding to have practice that has been deliberate about maintaining availability for existing patients rather than expanding beyond their capabilities.

Since we live on Mercer Island, thought it'd be convenient to try this place. Although the doctor…read morewe saw seemed fine (he has since left the practice), we will be seeking a different practice due to lack of customer service and the apparent practice policy of nickle-and-diming. We need a school form signed to administer PRN asthma medication for my son. The form is filled out and all we need is a signature from them. They insisted on charging a $25 fee to get a signature because the doctor needs to take time out of their day for a signature. Absolutely ridiculous policy. I do not recommend this place.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

Be very cautious of unexpected bills coming at you one day, even if you are given an estimate…read moreupfront. We've been going to the same office for 2+ years since 2022. Our insurance never changed and we always asked for a price estimate before visiting. Everything is fine UNTIL last month (April 2024)... All the sudden we received a huge lump sum of medical bill close to $1000 in total for our visits in the past, some charges dated almost two years ago. What can go worse? Well, the ONLY contact on the bill was the front desk and we were told that "someone" would call us back. This "someone" did call back, but at a very inconvenient time during our work hours days after and left a message simply restating the amount we owed. Not even a callback number. So we called the front desk again and somehow this "someone" is already out of office at 3pm in the afternoon. I don't understand why they would not just give us the direct contact information to this "someone" presumably from the accounting department. Can you imagine it? Visiting the same doctor with the same insurance for years. Every time you ask for an estimate and are assured of the cost. Then one day, after years of visits, you get hit by a large medical bill for all your past visits. If you don't pay, you will be sent to collection. Lastly, I just want to mention that I work for the same big tech company all these years and am covered by a very well known insurance provider. I am certain that the problem is not on my insurance provider. Just be careful if you still decide to visit the office. You could be given an estimate upfront but still one day get hit by years of medical bills with additional charges.

My family has seen Dr Cheng and usually go to his Federal Way clinic because of good location from…read moremy home. He is tremendously professional, family friendly, kind, honest, positive, knowledgeable, and easy to talk to. The pediatrician also meets newborns at St Francis Medical center in Federal Way, where he his his other clinic just a half mile away. His clinic is very clean, organized, and less crowded. It also Has children toys. The doctor speaks English, Mandarin Chinese, and I think understands Shanghainese. This clinic is located like less than a 1/4 mile north of Bellevue's Seattle Children Hospital and just north of a assisted living center for elderly people. If parents are seeking a pediatrician for their child(ren), I highly recommend they see Dr Cheng.

I received excellent care from very friendly professional personnel. I felt cared about it's a warm…read moreinviting atmosphere. I wouldn't hesitate going there again or sending someone there. It was excellent!

Rudest staff you will ever meet in healthcare. They have all assembled here because no one else…read morewould work here. Find another place when you need care.

While traveling recently we used the Swedish Telehealth service to deal with a medical condition…read more The wait was about 15 minutes, and the provider was able to promptly diagnose the issue, then prescribe medication, which we could pick up at a local pharmacy. Thanks for the great service

There website indicated walk-in was the only option at the time I checked Sunday afternoon. I am…read moredealing with a foot strain. I drove over and receptionist said only reservations were possible, which was confusing. It all worked out though, as I got put on the waitlist and only took about an hour. The doctor was very capable, friendly, ordered an x-ray was able to examine it within 20 minutes. I could not be happier with the quality of service.

Extremely disappointing experience with Swedish Hospital pediatrics…read more I was billed twice for the same visit, which was a routine infant wellness appointment. One charge was around $320 for the wellness visit and another around $340 labeled as an outpatient visit for the exact same appointment. Previously, I was also charged separately for a 20 minute visit, which is not a short visit, and another longer visit. It felt like I was being billed by the minute without any clear explanation upfront. The breaking point was during a wellness visit when the doctor asked about a prior sinus issue and briefly checked it. That alone triggered a second charge. I was never informed that answering a question during the same appointment would result in additional billing. After multiple calls, they refused to correct it. This feels misleading and unacceptable. Parents should not be penalized for basic care during a scheduled visit. I have since switched providers to a practice that actually prioritizes patients over billing tactics. Take your loved ones somewhere else where they care about providing care more than ripping you off.

While we loved Dr. Obih, we only had a couple of appointments here before our old doctor opened up…read morehis own practice, so we switched back to him. We had positive experiences besides one appointment having a 30 minute delay.

We had a wonderful initial visit with Dr. Staci! Kristen at…read morethe front desk went above and beyond to get our records transferred from San Diego. Dr. Staci saw both my 13 and 7 yr at the same time. I felt like she was very thorough and engaged well with my kids. They left the office happy even after getting shots. We scheduled another visit for my son who has had allergies his whole life, she is the first Dr. that has taken his allergies seriously and showed concern for his quality of life and the king term affects allergies have on people. I highly recommend Village Pediatrics!

Highly recommend! I am so glad I found Village Pediatrics! I am a first time mom so it took me some…read moreresearch and pick a pediatrician. Staci is great and takes her time during the appointment. I don't feel rushed at all and she answers all of my questions. She is great with baby and we will continue to keep going back! Reception is also always nice and friendly. I love the bright colors in the office, it gives baby interesting things to look at. Note: office hasn't wanted to accept state insurance which prevents me from being able to go here with my disabled child.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

My experience here was very disappointing. The blood lab had the longest wait times I've…read moreencountered in the region, and the staff were not particularly friendly or helpful. I also found it difficult to communicate with the doctor because of a significant language barrier, which made the visit frustrating. Overall, I would not recommend this place based on my experience.