Older establishment but my family is a Dunn Edwards paint family!…read more The painter we hired originally gave us a quote for another brand and we told him that we prefer DE. He said, after he was done with the job, "The quality of the paint was really nice! Easy to work with and vibrant." Yep, we prefer quality paint for our house! Yes prices are a bit more than the orange or blue home improvement stores but there is a reason that they have several stores carrying just their brand and they've withstood the test of time. It's been tough choosing quality products in this economy. Believe me, I almost folded. But seeing it in our home, the feel, and knowing it's one of the best, is priceless to us.

Terrible product and horrible service at this store. I had to go to two different stores to pick up…read moresame paint because each store has limited stock. Exactly same paint and same color (Dunn Edward Color) but showed different result. I went back to the stores. One store said they were correct and the other store made mistake. And at this Ontario store said, they were correct. The reason colors diff is because I didn't provide them the formula. Never heard of that the customers need to tell the paint stores how to make their own paint.

Luis Bravo provided excellent customer service at Sherwin-Williams. He was knowledgeable, friendly,…read moreand took the time to help me find the right products for my project. His recommendations were spot-on, and he made the entire experience easy and enjoyable. Thanks, Louis, for the outstanding service!

Service was great and very knowledgeable ! Helped me to my car and greeted me by name the second…read moretime i came in

Worst customer service EVER…read more 1) I called to learn about their operating hours... no answer. I called 5 times for an hour. I finally called their Montclair store to see if this store was closed or out of business. Nope he said they should be open. 2) We arrive and we have to wait for the man working in the store to unlock it. The store is empty and the sign says they have been open since 7 am? What's going on? 3) Christian music is blaring! I'm actually a person of faith myself but it was a bit unnerving. 4) We arrive and are rudely told that a paint we paid $25.00 in West Covina is $40 in his store. We ask, "That's odd... its a chain right? Is it common for prices to vary like that?" His response, " I don't know. Management doesn't tell me anything." Wow. 5) We then try see if there are cheaper alternative and can we use a Groupon certificate. That was the kicker! "Oh I don't what even know what that is! I've never seen that before and I am not going to try figure out how to use it! I told you management doesn't tell me anything." Yikes. Management should tell this guy he's fired. Actually he kind of scared me. In the end we high tailed it back to West Covina trying to get to their before they close for the weekend. Pass on the Ontario branch of this place... try Montclair or West Covina instead. Both have friendly staff who actually want to help you get your paint on.

What an Awesome place, been coming here for 12 years plus and I always get pleasant service from…read morethe crew, I got the wrong shade, was not a problem to return, the Manager Jerry took care of me as always. I highly recommend this location, all of the staff members give you professional service.

p i was very happy with manager owner service and…read more help sold us primer and paint to build my daughters snowman she painted and built broth vista paints help highly recommend these guys

Bought a bucket of touch up paint , the store happened to be busy at the time , Roman Silva was so…read morehelpful he actually took time away from his lunch hour to graciously assist me. I didn't expect him to do so but I certainly appreciated it!!

Two weeks ago, I walked into a Dunn Edwards location for the very first time. Joseph was the first…read moreone to greet me. He was very attentive and super helpful. Jose, the manager wasn't any different. His leadership skills and his care for his customers shines through his actions and the actions of everyone else working along his side (leading by example). Every employee in this location is amazing! It doesn't matter if they are behind the counter, mixing your chosen color of paint, or taking your purchases to your car. I am super glad I listen to my brother Luis, who told me: "Go to Dunn Edward's, they have premium quality paint. Premium quality paint that will last for years to come" I can honestly say, that after buying everything we needed, primer, paint, and supplies, to paint the exterior of our house, our wallet was not left on empty; And the best part, our house looks incredible! Thank you to everyone working at Dunn Edward's-Upland for making my very first time buying paint for our house a pleasant experience. Miriam

The team at Dunn Edwards was very professional, helpful and kind. Derick had me in and out in 10…read moreminutes.

My go to paint store. Especially for hard to find products I needed some special spray paint and…read morewas running late. I called them that I was on my way and they waited for me, and I was able to get the paint and finish the job.

Excellent service and quality products! I'm in construction and work with painted and anodized…read moreextruded metal. I need touch up spray paint for my job all the time and Scott does an awesome job matching colors for me. He made me touch up paint for champagne bronze anodized material and you couldn't tell the difference when I applied it to the metal. If you are looking to support a small business this definitely one to do so.

Location is on Holt and Mountain. It's easy to go by it so make sure you are in the right lane as…read moreyou head west in Holt and it is just past Mountain. Great selection of Benjamin Moore Paint. Fast service with a bunch of inventory for paint brushes and ancillary stuff that you forget about when you need to paint. Prices are pretty good and again selection is good.

My rating is for the customer service experience at the Ontario store (Holt and Mountain),…read morespecifically with the store manager, Tad. I was a customer at the E. Foothill (Upland) Paint Bucket for over 30 years. I've been a competent DIY painter for decades. I learned how to do faux finishes directly from the staff at the Upland store. They guided me to Benjamin Moore paints, the proper tools and techniques to achieve a Mediterranean colorwashed look, using glaze over paint. I've colorwashed most of my (two-story, 3-bdrm) home, updating twice. I'm currently remodeling two bathrooms. I went to the Ontario store with my contractor, Alyssa (Kitchen Medic), knowing EXACTLY the look and colors I wanted. Tad steered us to Benjamin Moore Aura paint; since I'm doing bathrooms, I agreed. He also advised us to use a MATTE finish, and to tint the glaze using the same color as the base wall color (Starry Night Blue). I wanted a very deep, mysterious look, like a Moroccan spa. I'm using Moroccan zellige tiles and wanted the painted walls in a similar color. My painter used a tinted primer and two coats of matte paint. He then glazed one wall, following Tad's directions precisely (we mixed paint to glaze in a 1:4 ratio, crosshatching it on). After 24 hours, there was absolutely NO trace of the glaze. NONE! The wall had "swallowed" it! Simple research on the internet (and speaking with experienced painters) advised NEVER glaze over matte finish, for precisely the reason we saw: it absorbs the glaze. Furthermore, glazing with the same color as the base coat (which I admit went against my instincts; I'd never done that before, but assumed that Tad was an expert) is NOT advised, since it provides little to no contrast. Alyssa returned to the Paint Bucket to speak with Tad and...the results weren't pretty. Tad did not admit that he'd given us poor advice, causing us to lose days of drying time and effort, not to mention the expense of buying Ben Moore most expensive paint in the WRONG finish. When Alyssa reminded him that we'd shown him photos and explained in detail the look and finish we wanted, he simply shrugged. He didn't offer to rectify his error in any way, offering to refund what I'd paid, or cover the cost of the replacement paint and clear coat primer I need to use to "save" my bathroom without having to start over from scratch. No apology obviously --not even an acknowledgement. To have this poor level of customer service from a family-owned business that I've used for decades, and upon whose expertise and KINDNESS I've ALWAYS been able to count, was infuriating and disappointing. BUYER BEWARE of the manager in the Ontario Paint Bucket store.

They have everything needed for paint and body work, friendly and helpful associates.read more

They sell high-quality products have very good knowledge and good customer service! Two-stage air…read moresaw paint with Hardner is the way to go in any custom color they have made on the fly!

Great customer service all around! We were originally greeted by a young lady up front who looked…read moreup our order and immediately got to work mixing up what we needed. Shortly after we arrived it seemed like they started getting busy because more and more people were coming in. Once that happened Brandon came up front to help out and he finished up with us by taking our payment and then loaded up our truck with our 5 gallon paint buckets which if you have ever lifted one you know is very heavy! So shout out to Brandon for going the extra mile and helping us out. If paint is needed in the future I will definitely come back!

Lou the store manager really helped me out with my HOA custom paint. He went above and beyond to…read morehelp with great customer service. Thanks Lou.

Great Customer Service! Good prices and fast shipment. I…read moreusually get resin in 2 or 3 days shipping time California to Texas.

Great experience! Jonathan,AJ, and Bill....helpful, courteous! Best customer experience in years…read morefor my Hubby. Definitely going to use them for fiberglass supply needs.