Very professional and courteous staff. I would highly recommend to a friend. Apartment remodeled…read morelike new

Maintenance is great. Very helpful and attentive. The apartments are cheap at best. They look nice…read moreand clean when u move in. 3 months later the bathtub backs up. The cheap floor comes apart. The ceiling leaks with perspiration from the dryer vent (only god knows how much mold is above the ceiling. My family aNd Inhave has respiratory issues since day 1 after living there. For a 2 bedroom apartment the rent after paying sewer, water and trash (those utilities are NOT included in the lease) our average bill each month was $1056! They raised the rent every lease renewal. You are not offered a discount t to rent month to month after the lease expires. Spend your money elsewhere.

As an outgoing young professional in St. Louis, this is where you want to live. You can not beat…read morethe location, and with a pool and a small fitness center, it's a winning property worth the price. location, location, location...You are close to all major highways to get to work, you can walk to restaurants and bars for date nights, you have the market on Saturday's, and you have free shuttles to all sporting events. I lived in a studio apartment (with a concrete patio) on the first floor and my utilities were quite manageable. Basic cable TV is included for like $10 a month, so with Cable and Internet I was paying around $60. The equipment in the fitness center could use some maintenance (mainly ellipticals), but it's so nice to have a gym on property. Be advised that the pool can become quite the party scene on Saturday's during the summer, so if you don't like pool parties avoid it. However, on Sunday's and weekdays in the summer the pool is wide open for those that enjoy a more relaxing pool atmosphere. As far as management, I had a wonderful experience with the property manager, Debbie. She is efficient, to the point, and responded to all my requests promptly. You can pay your rent by credit card which is great to get the reward points. The property maintenance folks were great as well. As far as loft living, you might hear your neighbors a little bit, but it's nothing intrusive. People in the building are friendly. I highly recommend this building to any young professional looking for a clean and fun place to live.

Management and staff are excellent with communicating. They would answer any given question. Debbie…read morewas always so prompt to tending to needs. Great place to live and extremely clean property!

GREAT place to live! Valerie, Veronica, Linda, and Brittany really do everything they can to take…read morecare of their residents. They are very up front with you when touring on things that might be perceived as negative but the positives definitely outweigh the negatives. Free laundry, free pool during seasonal hours, amazing view, and a maintenance staff that goes out of their way to make sure requests are taken care of quickly. (1-3 days depending on urgency). Utilities are also included except for electricity (Ameren). The best part of Mansion House is the community of people. Everyone is welcoming of new residents and the apartment hosts monthly events (usually free or a very nominal fee) to allow residents the opportunity to meet each other. I definitely want to say thank you to everyone in the front office for their hard work and their dedication to not only myself but other residents. After my previous apartment experience in Chicago, I needed a place to move that I could call home. I could have moved to any city in the country basically and I am not a huge fan of St. Louis however I moved here because I found a place where I could finally enjoying living in an apartment. Mansion House has definitely made my St. Louis experience a pleasurable one.

As a LGBTQ American my family hand picked this place to live. Once the management at this location…read morerefused to fix the lights, refrigerator, internet & other items such as cable. I made contact with their on call emergency number & staff. After experiencing 2 days of these poor conditions and safety issues the response from the management was poor. The maintenance man who took my call about the emergency issues had his wife attack me verbally in the lobby. She was extremely verbally abusive and threatened me over 8 times. Once I announced I am NOT going to fight with you. I'm a adult who is peaceful I dont believe in war or fighting. She really throws a temper tantrum at this point. Yelling cursing and a full show. The disrespect was extreme. She was over eager to show how distasteful and ignorant she could be. After speaking with other managers about the abuse that her employees felt its ok to personally attack me with. The management proudly announced it's ok that she stretched the truth and attacked my family. Because she is a wife who is concerned about the mental health and well being of her husband. I in return told her if wives have a say then pick a time so my wife can speak with you. Her quick responce was well your wife is NOT on the lease and has apsoloutly no say in this conversation. Another manager removed her shoes & ear rings and called the police because she did not want my family in the building she could he heard yelling for blocks what do you mean you have a wife. My brother was on the way to visit me I simply told him I'm in the leasing office pull up to the black fountain. The manager said that pull up in Saint Louis means you want to fight. I simply announced My family will be moving out I'm not dealing with this foolishness. I over heard two employees say her brother is her sister hes wearing a dress & makeup. Girl all the men in that car have on dresses & makeup. They need to go they need to move. Once the police arrived I spoke with them. I requested that they walk my family to the elevator because it became clear that LGBTQ Americans are not respected nor are we safe at this location. I hired a maid & began the move out process. And the manager Britney decided to come to my unit daily and post notes on my door that she would like me to move out. I moved out 3 days later. I've never dealt with people who stretched the truth like these people. When they spoke to the police they forgot that all this started because the lights, internet, refrigerator, cable was NOT working and All I did was contact the leasing office because the water smelled like rotten eggs. On the voicemail was a emergency number that I contacted. Brittany had the gol to ask me. Why would u ever call the emergency number? My reply is and was. Because noone from your office would get back to me. Its your emergency number why put it on a voicemail if your not equipped to deal with such emergencies. Each time you give them a logical answer to a problem your met with a empty headed response that's anything but professional and productive.

I rented in collinsville 2b 1.5 bath for two years I was in desperate need of a home it was very…read moreeasy to get moved in with the showing and being able to move in quick, as far as wear and tear I only had small issues an it was just a phone call and by that same day or with 24hr the maintenance would be out fixing it. I had no issues with this company and if ever I need to rent again they will be at the top of the list thanks Hartmann rental:)

Still waiting on them to replace my window, it's been months. They keep coming to, "fix" it and…read morethey never actually fix it.

This place is Amazing have lived here since 2015 and do not regret any day! 6 star staff and…read moreamenities.

My husband and I absolutely love these apartments! They are beautiful, bright, and spacious. The…read moreclubhouse is also wonderful--we love the gathering space, gym, coffee machine, and not to mention the pool! We try to go to every Sunday Funday event as well. These apartments are our favorite in the area!

Went to the rail today and had to ring the intercom the man who answered was very nice until I…read moreasked to use the restroom then his demeanor changed to a unwelcome person and he informed me I could go to the quicktrip..down the street he didn't ask if I wanted to see the property after looking at the almost empty apartments I can now understand why people DON'T live here the sad part is he lost on possibly renting a spot here because he failed to ask if I was interested in checking out the property or if I was interested in the property...his loss

Love this apartment! It's always clean, the staff and people are so sweet, and it's everything you…read moresigned up for. Highly recommend.

I lived in Green Mount 2 different times, loved every minute. The lake is beautiful and pools are…read morefun, maintence is great, the office is so helpful. Great place to live

I recently visited Greenmount Lakes Apartments with my son who is looking for a new apartment to…read morerent. I was thoroughly impressed with the grounds and the apartments themselves, but what really stood out to me was the office they were amazing. They were very welcoming and they explained all the different floorplans and options available. As this is my son's first apartment, I was very nervous however, knowing that there is staff like Green Mountain Lakes Apartments it puts all my worries to ease. Thank you again, especially to Dori who took the time to answer all of my questions.

I lived in Leather Trades for 2 years and it was probably the best apartment I've ever had for the…read moremoney. Lots of space and amenities to take advantage of, and I always received a lot of help from the building's manager, Jade. Positives: * Cheap rent for a incredibly updated loft. * New washer/dryer in the unit * Secured parking beneath the building * Pet friendly * Great location (for the most part) * Great kitchen * Low cost of utilities (My largest electrical bill ever was around $50, but got as low as $20) * Friendly management * Solid sound-proofing between units. I hardly ever heard my neighbors. Negatives: The biggest negative I had was my first loft at Leather Trades. I had one of the last available units upon their opening, and it was directly across from the sound room. I was told it was completely sound proof, but it wasn't true. I constantly heard loud bands at all hours of the day, and it felt like they were playing directly in my unit. The idea of a sound room is great, but they didn't put a lot of thought or effort into making it feasible for people who live on the same floor. After a while I was moved to the 8th floor, and I was lucky enough to have the same unit on a different floor. If I hadn't met my fiancee I probably would've stayed there a number of years. The 8th floor was quiet, and the people on the floor were pretty respectful. However here are a few highlighted negatives: * Like other reviewers said, some tenants are irresponsible and rude. There were a number of them who used the common room all the time, but never cleaned up after themselves. * It is within walking distance of all major downtown attractions. However, cars were broken into plenty of times around the building. I can't say there weren't moments I was a bit nervous walking home by myself after a hockey game or a visit to a bar. * You will get hit up for change every time you leave the door. Downtown St. Louis has a bit of a problem with the homeless. Most of them are very nice, but it gets a bit irritating to be asked multiple times for money on a simple walk around your neighborhood. * There were some great artists in the building, however the worst artists were the ones that had their art hanging everywhere. It's a bit embarrassing walking past some of the pieces when you bring people to your loft. If you want a cool place, you are an artist, and you live on a smaller budget, Leather Trades is worth checking out. It isn't perfect, and there is plenty of things that will frustrate you about the building, but trust me when I say the positives far outweigh the negatives. Also, I wanted to note that another review says they nickel and dime you upon leaving. I had 2 different units in the building and received my full deposit back on both units. If you take care of your place you'll have nothing to worry about.

Shannon Gaines is a wonderful property manager! She is very helpful and knowledgeable and always…read moregreets you with a smile!