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    Shilo Inns The Dalles

    2.3 (76 reviews)

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    More vomit

    Disgusting, bug infested and dirty. Horrible management that does not care about the health and safety of their guests. I would not recommend staying here if you're looking for a clean place to sleep.

    Stayed 2 nights too long, Price gouging during a pandemic, Claimed to have full breakfast, I saw gravy, Hard biscuits, apple, bananna, Rot gut Coffee. that's it. Staff appeared stagnant and poorly organized. Arrived at 4pm and asked to return in an hour to check in because room was not clean. Hall leading to room was 97 degrees. Trash everywhere.

    The lobby, with the stuffed animal.. and the only flat screen.
    Simon K.

    Planning a trip out to Hood River to visit the wineries I needed a place to stay, and rolled the dice on Priceline which put me in this place. I didn't know what to expect as there have been some not too favorable reviews on Yelp and also on other sites for this location. If you are from the big city your expectations maybe shot down hard coming here, not being used to not being in a nicer establishment, all I needed was one night to stay and sleep during my rounds into this part of the State. Getting here was pretty simple, as the location is very close to the highway, and pulling up, it's right next to a Chevron you really can't miss it, right off the highway exit, bam.. and tons of parking.. like tons!! When you get in this place, the reception area feels like an old style lodge, very wooden, with some colorful tacky carpet, like you have been whisked away back to the 80's in one of those National Lampoon Vacation movies, it's really out of date, it maybe hard for you to adjust your internal system to this! After my confirmation check in, I was given a key, a real key, you know, the little flat metal thing with indistinguishable teeth that goes into a door, it's this old fashioned here, no swipe cards, and you better not lose this key, or you are not getting into your room. The room we were in was seperated from the main lobby structure, and luckily it was close to the entrance door, as I had lot's of luggage that needed to get in this room. When you enter the room, after wrestling with the key to open the lock, you will either accept it, or cringe at what you see in this hotel room. As I said above, like a bad memory from yesteryear is the color patterns, of a place that needs an entire makeover, but it is still liveable. There's an old tube tv (wow.... they still use these?), there is a good sized fridge, queen size bed (whch felt like a twin), a coffee table with two chairs, and long cupboard, mirror, seperate area for the washroom with a sink seperate from the toilet and bathtub. In all, for what you get, not bad, it was clean, as we did look around (always fearful of bed bugs!) but for what we got for it, we accepted it as is. When you stay here you do get a voucher for the next morning's breakfast which is in the restaurant in the lobby, and you get a choice of: 1) bicsuit, gravy and fresh fruit cup, 2) pancake, egg and 2 sausage links, or 3) scrambled eggs, ham and toast. It's not the regular continental breakfast here.. a lot better, I did not try this, but if you end up here... they do give you food. The wifi was wonky for most of the time we were in the room, I stayed for one night and it was ok, as just a place to stay, sleep, and go. No bites, so it's safe, and easily accessible.

    Captured while leaving the parking lot.
    Ed T.

    This is an interesting place. The building is old and contents and decor outdated. While the room and furnishings were old, the sheets and towels were clean. That is the only good. The breakfast coupon is very limited to three choices, one choice is, one pancake, one egg, and two sausages with one beverage. I ate in the restaurant but when I asked about taking my wife's to the room, It would be a one dollar charge. Now at night when relaxing on the deck enjoying a drink, the bar staff decided to come out to smoke and swear. After a few f-bombs by staff, we just went back to the room. Wifi in the room was useless. Wired connection worked but died the last night I was there. Had to use phone as a hotspot for connectivity. A coworker took a picture of her first floor window. The latch was broke and a stick was being used to keep it closed. We will not return and will recommend others do not stay here.

    2nd bedroom with two twin beds

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    I can't enough of the customer service I got here! Chelsey & Kristi where so great. Keep up the great work

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    Page 1 of 2

    Ask the Community - Shilo Inns The Dalles

    Columbia River Hotel - 1 King Standard

    Columbia River Hotel

    (8 reviews)

    What can be improved is Cleanliness for sure! Feces on the shower floor and on the shower curtain…read more Disgusting! Moved to a different hotel as how can you trust the sheets are clean??????? The support staff was excellent but just couldn't stay here after the discovery of feces. Ate at the Portage grill and asked for the steak medium rare and the edges were overdone and center was absolutely uncooked (blue rare).......don't waste your money!!!!!!!!!

    This hotel was a complete and total letdown. The website photos and list of amenities seemed good…read morefor the price...but we were catfished. The lobby looks good except for the fact that parts of it are still under construction and have caution tape around them. There is NO BREAKFAST aside from what they call "grab and go bags". You guys, it's yoplait cheap chemical yogurt, Jimmy Dean brand breakfast sandwiches, or a plain bagel with Sysco generic cream cheese and your choice of fruit. We were told there would be a breakfast offering when we chatted with the front desk upon arrival. They had lied right to our faces. My room was $212 a night and had zero decorations or atmosphere at all. Old, dated, and worn out appliances. The clock looked like one my parents had next to their waterbed in 1997. It was barely a big enough room to fit a bed and chair, with a lousy layout. The AC is the old timey wall units that are so loud it's hard to sleep. Also, the shower head had a dead smashed fly on it, and my bathroom fan didn't work so it got way too humid when showering. Pool was supposed to open at 9. The workers were still servicing it at 9:30. The gentleman adding chemicals to it wasn't measuring the chemicals, he was just throwing literal handfuls of whatever the powder is, into the pool at random. The freeway noise was also atrocious. Overall, I'd have been better staying at a cheaper chain hotel. If I could rate this 0/5, I would. Do not stay here.

    Shilo Inns The Dalles - hotels - Updated May 2026

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