When my Fiance went in to buy me my engagement ring they were lovely, very helpful, even offered free resizing of the ring (as if it shouldnt be when you buy the ring from there).
When he came home with it, although very excited, I simply asked him for the diamond certificate (to ensure he got a good deal, as I know more about diamonds than him) Onlt to be told that the piece of paper that read:
Purchase price $, 9ct band, solitare diamond, was the only info they gave him regarding the ring.
No cut info, No carat info, No colour info, No weight info NOTHING.
When I returned to the shop to request what is rightfully my info they simply told me that head office doesnt release that info in writing !!!!
Dodgy, i think so!
Furious, I wanted to refund my ring just out of principle, I kept it as it was all we could afford at the time.
Then to the FREE resizing, no no $35 to re- something or other the band once resized, ....but the resizing is free she said.
Horrible unprofessional crooks, they are new to the market, and I guarantee they will not be around for long, or recognised for the costume jewellery that they are ! read more