If You Care About Your Wedding Day, I Recommend Looking Elsewhere…read more
I don't write negative reviews lightly, but if sharing our experience helps another couple avoid what we went through, it's worth it.
We hired this company over two years before our wedding and worked directly with DJ Mike the entire time. During those two years, we met with him, planned our reception, discussed every detail of our timeline, and were repeatedly assured that he would be our DJ and MC. He emphasized that, as our MC, his job was to keep the reception running smoothly so we could simply enjoy our wedding day.
The company had us use their planning app, where I spent countless hours entering every detail of our reception--from announcements and pronunciations to specific songs timed down to the exact second they were supposed to play. I trusted that all of that planning would ensure our wedding ran seamlessly.
Then, about a week before our wedding, Mike essentially stopped communicating with us.
It wasn't until our hired coordinator contacted the owner just two days before the wedding that we learned Mike would no longer be our DJ. We were never proactively informed. My husband eventually received a message from Mike stating that he had been reassigned to a corporate event. After two years of building a relationship and planning our wedding with him, we were simply replaced at the last minute.
We were assured Javier would take over and that he was "great."
Unfortunately, that was not our experience.
Nearly every major musical moment during our reception was wrong. My husband's processional song was incorrect. Our first dance was incorrect. My father-daughter dance was incorrect. The mother-son dance was incorrect. We had to stop our own wedding reception multiple times to correct the DJ.
Think about that for a moment.
A bride and groom should never have to interrupt their own wedding to fix mistakes that should have been prevented through preparation.
The most frustrating part is that every one of these songs had already been entered into the company's planning app months in advance. Instead of using the detailed timeline we spent two years creating, Javier appeared to be working from a handwritten sheet of paper covered in scribbled notes. It left us asking one simple question: What was the purpose of the planning app if none of the information was actually being used?
The mistakes didn't stop with the music. Despite confirming pronunciations with both us and our coordinator, names were still announced incorrectly.
What makes this especially heartbreaking is that my husband's parents both have Alzheimer's dementia. This was likely one of the last major family celebrations they'll remember. Moments that should have been joyful and unforgettable were interrupted by confusion, corrections, and preventable mistakes. Those memories cannot be recreated.
After the wedding, we contacted the owner, Monique, hoping for accountability and, at the very least, some empathy.
Instead, we received what felt like a dismissive response. We were told she had conducted a "review" which concluded everything went well minus two songs. Our experience as the bride and groom was effectively minimized. We were also told that our coordinator wasn't present for the entire reception--as though that somehow explained what happened. Yet we specifically hired a DJ who assured us he would also serve as the MC and keep the reception on track. That responsibility didn't disappear because our coordinator stepped away.
Mistakes can happen. What defines a business is how it responds when they do.
Unfortunately, what disappointed us most wasn't just the last-minute DJ change or the repeated mistakes throughout our reception. It was the complete lack of ownership afterward. We were left feeling unheard, dismissed, and blamed for problems that should never have occurred.
Your wedding is a once-in-a-lifetime event. You don't get a second chance at your first dance, your parents' dances, or the memories made that night.
