Called Norm's on Saturday morning Jan 17, 2025 about a broken spring on my garage door, Norm's came…read moreout at about 1:30 that afternoon and fixed the springs and changed 2 bad bearings on the tube that holds the springs. Norm and his wife Jean work excellent together and did a great job and they charged the price he quoted.No extra charge for it being Saturday. Steve P.

Responsive to contact, price quoted was price of repair, gave me options for date and time of…read morerepair, even offering to come on a Saturday night if I needed it at no extra charge, showed up on time even texting when he was getting close. Norm and his wife, Jenn, are the business and they are exceptional. Very kind and work together seamlessly. Got to work right away replacing a broken spring. In addition to replacing the part and adjusting the settings to ensure it was done correctly, they checked and tightened each bolt on the door panels and lubed all of the joints so the door is so much quieter! When I asked if I needed the rubber gasket replaced, he said he could do it but I didn't need it right now. Maybe in a year or so. So no attempt to upsell! Recommend them to anyone other servicing area!!!

I had a building built 3 years ago and the overhead doors were not installed 100 % correctly. They…read moreneeded adjusting. The two gentlemen arrived and adjusted the doors to track correctly. They did an excellent job aligning the doors and inspecting. No up charging, no hassle. From cradle to grave a very good experience. I will hire them again if needed.

Called them to improve the noisy garage door. After service and $125 charge absolutely no…read moreimprovemen.

Joel with Align Garage Door is fabulous! My tension spring broke on my garage door and he offered…read moreto fix it on a Sunday night. It was not an emergency, so I had him come on Monday. He was prompt, professional, courteous, conscientious about his work, and did a fabulous job. His pricing was very reasonable compared to other quotes I received. Since I use that door many times a day, Joel gave me a spring upgrade at no additional charge. He also put in new nylon bearing rollers, end bearings and plates for a small upcharge, and it really reduced the noise and runs very smoothly now. He also includes an annual inspection with lubrication at no charge to keep things working well. He is the owner of this family business and services the Chattanooga area and north Georgia. Call him- you'll like him! 423-647-4467

From the owner: Serving Ringgold, Chattanooga, and surrounding areas…read more Looking for reliable garage door repair or installation? We’ve got you covered. At Align Garage Door, safety and quality come first. Whether your door is off track, noisy, or won’t open, our on-site service ensures it’s fixed right the first time. Family-owned, locally operated, and built on skill and honesty. We take pride in keeping your home safe and your door running smoothly. - Free estimates - On-site repair and installation - Spring, cable, opener, and panel service Call or message us today to schedule your visit and keep your door aligned for the long run. 423-647-4467

What attracted me to ProLift Garage Doors and ultimately led me to go with their service was the…read moreLifetime Warranty. Sure it cost a little more than most places but a lifetime warranty meant security for me and my family. Everything went well with the installation and we even called them once or twice with an issue which they came out to fix free of charge, so the warranty was already paying off. And then a month or so ago it all changed. The door wouldn't open. The latch to release the lock was jammed and so were our cars. We called ProLift only to find out the local branch was closed but they have other locations and a corporate office, and we have a Lifetime Warranty. So what clucked go wrong? Then began the run-around. No one at "support" would give me the phone number to corporate. They kept putting me off, meantime our garage is stuck. I spoke to Brooke B. and Jacklyn and received a full of lies email from something called PSB. Operations, all promising to help me out. Nothing. Silence. I finally decided to call a local company and pay out off pocket to get it fixed. The technician informed me that ProLift shorted me a spring (a common practice used by ProLift to save themselves money) and the equipment they put their name on IS NOT there product (see photo). The total to fix my garage was close to $400 and after emailing the invoice to ProLift corporate and sending unanswered email after unanswered email corporate finally responds with a generic letter and a Vanilla gift card for $300, not even covering the total cost of my garage fix. I DID NOT cash the gift card, I turned it down. I found ProLift's 'here take this and go away' offer insulting. Trying to buy me off with a gift card that didn't even cover the cost of my repair, let alone my time and frustration only made matters worse. My advice is to stay away from ProLift, they are a fraudulent company that will say/do ANYTHING to separate you from your money. Their Lifetime Warranty IS NOT covered by corporate and their customer service stinks of excuses and lies to do anything/everything to avoid honoring their warranty. They'll say each office is independently owned and operated to avoid paying out YOUR claim but I can assure you they get a piece of the profit from each location. I can't tell who to use in your area, but I can promise you that you will regret choosing ProLift Garage Doors. The fact they put their name on someone else's product say it all. Stay away from ProLift, keep your money and sanity.

Garage door wouldn't open on a Sunday morning. Miles was very helpful in getting someone here…read moreearly Monday morning. Spring was broken and the repairs were done in a timely manner. Avery, their technician, was very knowledgeable, explained what needed to be repaired (broken spring), and made the repairs. Garage door works perfectly now.