I cannot say enough good things about this store. Specifically Sandy who works there. I knew little…read moreabout painting, not only had Sandy been exceedingly helpful every one of my many visits, he has been patient with me and educational. The paint is very good quality and has held up well in each project over the last year. The color selection is fantastic although the options can be a bit overwhelming, but that's where the fantastic employees can help.

From the owner: Your local Sherwin-Williams Paint Store in Virginia Beach, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

My visit to this store started with downloading with an experienced employee who clearly had…read moreexperience and knew what she was taking about. I was hesitant at buying paint that was more expensive then I am used to but I knew I had a difficult situation (very textured wall) and this was a major investment. I am completely thrilled with the Regal Select paint in Edgecomb Gray. The color is beautiful but the quality of the paint is apparant. I had done a similar (Lowe's) color in an adjacent bedroom where I applied a primer and 2 coats of paint. With this paint the job was done in one coat. And the texture was clearly better. Worth every penny.

Came here on a calm Wednesday morning and zack was very helpful , I brought some paint samples and…read morehe helped me find the right paint for my project , even offered me some coffee while I waited Definitely recommend this sherwin Williams on vb Blvd and Also the one on military highway Norfolk.

Painted my entire home and this SW location helped me every step of the way. Super friendly and…read morehelpful staff, never busy. They always try their best to ensure that you're getting the best possible price. Won't go anywhere else.

The guys at the store are awesome! Recommended colors, answered all my questions, told me about the…read moreonline consultation you can have with a color specialist. They were so nice as I was running out the door and back holding up color swatches to the natural light outside the store. I appreciate their guidance and expertise.

Very dissappointed. Purchased this paint in Virginia Beach on Laskin Rd to paint indoor furniture…read more Turns out the paint was not good. Left brush strokes that after days would not go away. The furniture had to be redone using another paint mixture. Went online to find many bad reviews with same complaints. Why this continues to be recommended is beyond me. When i tried to return the full can of paint, giving the reasons why, there were no apologies and definitely no refunds. When asked if they could at least dispose it, the answer was no. Some customer service. Guess you have to be a professional painter with a contract here to get real service.

I had a great experience here. I needed a piece of wood stained to match a cherry wood cabinet that…read moreI had. The wood was birch. WOW!! I sure wish I knew her name but she worked for 3 days on it and she did it! Looks amazing! The kindness and help they showed me was priceless. This will be my paint store, forever.

Absolutely horrible experience! Don't bother!! I came in to get paint match immediately, the lady…read morebehind the counter was annoyed with me as soon as I walked in. She must've been late to work as she had to put her things away before she could assist me. It was super obvious that she was annoyed by having to assist me. She got an attitude when the paint was clearly not the right color and I pointed that out. As soon as I walked in she told me she probably can't help me, great way to get business. She also destroyed my sample by painting on it!!!!! I have never had someone do that before especially when it's clearly darker The lady with the long dark hair wearing a burgundy top needs to go find a job somewhere else. Just bag my fries bro...

I've visited this store a few times for some interior paint needs. The store was able to match my…read morecolor & have my paint ready within 10-15 minutes.

Huge store. Open til 6 on Sundays…read more Pretty big store with lots of accessories and the standard Sherwin Williams color setup. Stopped in yesterday to get some samples of light browns and grey to paint my home to prep for sale. There was only one employee working but she was polite enough and we were in an out in about 30 minutes - including the time for me to select the four colors I wanted to sample and for her to go mix them up.

The prices are great, and the products they have are surprisingly very good!! Here is my issue:…read morethis store is incredibly understaffed. With only one cashier on a Saturday, the checkout line wrapped the interior of a very busy store. It took almost an hour for me just to checkout. Additionally the one cashier was a very old woman who moved soooooo slowly (not her fault), so that's why it took so long - the wait for checkout was so long, several people gave up and went to the nearby Dollar Tree.

Lots of good deals. Staff are good at helping you and answering questions. They have a lot of top…read morebrands. I have found lots of good deals

Had a screen repaired here. TAsked Jim if he could possibly have it ready by Friday 5/23. He was…read moreable to expedite it in time for the Holiday. Great service! Thank you so much! TP

Have had several screen doors repaired here, and Jim has always been quick, skilled, and reasonably…read morepriced, as well as clearly customer service oriented- good man!

The choice to return an on line purchase to the store wasn't mine. It was the only return option…read morefor the item that didn't work. I thought it would be a simple stop on the way home from the bakery. Not so! My bad back had been especially awful with the weather this week. So I searched for a handicapped parking space on the parking aisles near the entrance. To my surprise there were none. What I had thought were handicapped spots were for customer pickup. The only reason I can envision this parking choice is for the convenience of their employees, not their customers. Down the aisles I drove until I finally found handicapped parking. They were on an aisle near the exit. I walked to the exit door and found it wouldn't open. There was a checkout clerk nearby who wasn't busy. So I knocked on the door.....several times. He finally came & let me in. I told him there needed to be handicapped spaces near the entrance door. No reply. Why couldn't they at least let the exit doors open from the outside? The sign for Customer Service was far, actually near the entrance door. After waiting in line, I was really struggling. And it was obvious. When my turn came the young woman clerk looked at my box as if it were an aberration. She turned to what was obviously her supervisor so I said "I have the scan for the return on my phone." I had it opened & ready for her to ask for the entire time I was in the line. While she was processing the return I told her that there should be handicapped parking near the entrance door. No response. Was I invisible? After I had my return receipt I had to walk back to the exit to get to my vehicle. The whole experience was a nightmare. I hope I never have to return an item to that store again. The value of my having to pay return shipping would be worth not having to experience pain & poor customer service.

Let me begin by stating that I have ALWAYS received excellent customer service at this Lowe's on…read moreHolland Road Virginia Beach, and this time was not exception. I guess my issue is more about their policy, not the customer service. I purchased this Project Source filter #5638704 and it says it replaces the LT800P but it will not screw in at all. The worst part is that Lowe's will not let me return and pay the difference for the OEM LG model because I tried to install it and they can't 'resell' it. How can I know if it works if I don't try it? Why would you want to resell something that doesn't work??? They seem to care about their profit much more than customer satisfaction! I promptly found the LG version on their shelf for twice and much and paid for it, just to make sure that the issue was the product and not my fridge - it worked fine of course! I was told to contact the manufacturer. I can't really blame the manufacturer because sometimes things just don't work right. But I bought it from Lowe's, so I would expect THEM to contact the manufacturer and make sure I leave satisfied. I went to BBB and learned that they are not accredited - and I can see why! I wonder how Home Depot would have handled this situation. I guess I may find out because that is where I will be spending my money from now on!