I just want to give a big shout out to the assistant manager at the store. His name is Pedro Cerda,…read moreI went to get some paint for my new house, it was a Saturday morning, he was all by himself at the store with 4 or more customers a head of me. The way he was treating them got my attention. It was so friendly and his attitude was very professional. He was answering phone calls and switching from English to Spanish in a heart bit. He was fast and efficient, attending accordingly to how the costumers were arriving. When it was my turn, I was so glad he was bilingual since my husband only speaks Spanish, he answered all our doubts and help us pick the best paint for our budget. He gave me his card and told me that if I had any other question don't hesitate to call him. I would definitely go back to Kelly Moore in the future and recommend it to my friends and family. We need more people like him, being bilingual is a plus this days, Kelly Moore is lucky to have him. Great job Pedro Cerda thank you for all your help

These guys are helpful and knowledgeable and have great products. It continues to amaze me how well…read morethey can match paint. I've been using the same Kelly Moore custom mix green paint on the trim on my house for over twenty years and each time that we repaint the trim we get a fresh batch of paint. The old paint and the new paint match perfectly. Thanks.

I saw this place had 1.5 stars and laughed, and went anyway. Waste of time…read more It's chaos here. Staff standing around, unwilling to help or direct you to someone who can; a misogynistic dude in the appliance section who actually just walked away from me in the middle of 'helping'... to go help a male customer; theyre rude and have no idea what they're doing; they're all idiots. It's frightening.

My elderly parents--both in their 70s--scrimped and saved for months to afford a new stove from…read moreLowe's. They don't have a lot, and every dollar they spent was carefully set aside with the hope of finally replacing their old, unreliable appliance. This stove wasn't just a purchase--it was a long-awaited improvement to their daily lives and a rare moment of joy after so many sacrifices. But that joy was short-lived. Less than a month after installation, the stove completely stopped working. No heat, no functionality--just a cold, useless appliance sitting in the center of their kitchen. My dad, who is proud and never asks for help unless absolutely necessary, has called and reached out to Lowe's multiple times--each time hoping for some kind of support, some kind of compassion, or at the very least, a technician to come take a look. But those calls were met with indifference, long hold times, and empty promises. No one has come. No one has fixed anything. And no one seems to care. So here they are--months later--without a working stove, struggling to prepare meals, and feeling utterly defeated. They only got a few weeks of use from an appliance that cost them hundreds of dollars. For many people, that might be an inconvenience. For them, it's a crisis. This has caused so much stress and frustration, not to mention the emotional toll of feeling unheard and unseen. They trusted Lowe's. They believed they were buying from a reputable company that would stand by its products and help when something went wrong. Instead, they've been ignored. Forgotten. It breaks my heart to watch them go through this. I'm sharing this in hopes that someone at Lowe's will see what this experience has done to two good people who deserved better--and finally do the right thing.

Mediocre performance by Jacob from Exum's Paint on 02March2023. He is an Exums employee and, as…read moreside business, he applies the epoxy sold at the store. I hired him for $1200 (materials= appx $250) to apply an epoxy floor covering with no chips/flakes (550sqft residential garage). I wanted a smooth, clean look as found in airplane hangars, but with a little "sharkskin" anti-skid in it. I received a finish with the following flaws: - [ ] Uneven density of anti-skid material- none in some spots, too much in others; - [ ] Multiple cracks throughout (They can be filled- permanently, if the concrete slab is stable). - [ ] About 50+ bugs and miscellaneous debris contaminated the finish due to the epoxy being applied with the garage door open instead of closed. After it set, I had to use my Dremel tool to grind down each of those sharp peaks that could puncture/tear your foot if barefoot. - [ ] As of 26March2023, the first nickel-sized chip has lifted and peeled off. I am expecting more over the coming year. I paid him up front for his expertise and labor but it seems I expected too much. I attempted to resolve these issues with him directly but was unable. I wish I had done it myself and learned a new skill while saving money. Now, I still get to (re-)do it myself but am out $1200. I will not be doing business with Exums in future. (To clarify, I have no issues with the product itself, only with the application of it.)

Went to the location in Tyler to quickly have some spare keys made. Upon any of the store I noticed…read morethat one of their salespersons was at the key location but ignored me. After applying interrupting I asked if she can make me some keys. She said was going to be a while because she had to finish putting the stock in the bin. It was more important for her to stock than it was a service to customer. Now only was she impolite but she was unprofessional.

From the owner: Higginbotham Brothers is committed to doing everything possible to provide its customers with…read moresuperior services and products that meet real needs and provide lasting value. An essential element of value HBC offers its customers is the quality of service these customers can expect from our stores.

Great selection! The houseplants were amazing, several unique and hard to find beauties. Wide…read morevariety of vegetables and herbs

Nice little mom and pop plant nursery. Great prices and now take credit cards. Lots of inventory…read moreand some specialty items. Got some nice crossandras when most places didn't have much left to pick from. Good assortment of pottery also.