Crown Rental in Rosemount is always consistent with top notch customer service and equipment…read morerental. I recently rented a lawn aerator from them and was assisted by Scott who explained and made sure the equipment, operational safety and any questions were thoroughly addressed.I would not hesitate to recommend them to anyone for their rental needs!!

Rented hot water extractor to clean carpets. They helped…read moreloaded. In clean great working order. Returned as the same. Will use service again.

Love Ferguson!! Whenever I need piping supplies it's my go to spot. They have multiple locations…read morearound the metro so I can always get what I want. Customer service is great and my order was picked very quickly. Parking lot at the Plymouth location is small but it's rarely busy enough to not find a spot.

I called two days ago for dryer repair, they were willing to come out same day, but my schedule…read morewasn't open for that. They came today, on time, knew what was wrong with my dryer within about ten seconds of listening to it run, and had it repaired within 35 minutes. Reasonable prices, fast service, pleasant experience. I've got their refrigerator magnet hung up in case I need help in the future. : )

I had a reconditioned magnum sprayer. I did not use it right away because of the job I was doing…read moreand the first use it sprayed out of the bottom of the unit, big leak. Never did work at all. I was told it was out of warranty (90 days or 180 days I believe) so it was never used by me and worthless. The inside of the machine was filthy so not sure what they did to recondition it. The gear box and gears however were clean and looked new.

Terrible customer service. Called several times. Left messages. They never called me back.Told they…read morewere too busy to talk to me.

Visual Comfort has a fantastic selection of lighting. The service is exceptional, and Rebecca went…read moreout of her way to help me find the products best suited for my project. I give them a 10!

Oooops, I want to give credit where credit is deserved. Nicole Galvan at Visual Comfort on 2nd Ave…read moreNorth, Minneapolis, was a knowledgable, patient, and lovely Sales Associate who helped my make some great choices in lighting, while preventing some mistakes on my part. I appreciated her design knowledge in creating a space with the appropriate lighting. Even though I was visiting from Chicagoland, she still took all the time I needed, and then more. Thank you Nicole, and I will be ordering our choices soon! Dawn J from Chicagoland

I needed a replacement hinge for a Jeldwen awning window, as well as replacement operators for the…read morewindows. I found a matching part at Alco Service and Supply, but it wasn't quite the same. Most of the dimensions matched. I contacted Alco Service & Supply by email as well as phone and was told although they didn't have an awning window hinge that matched, but that the casement window hinge that I saw probably would work as long as I replaced both hinges. The person over the phone was very pleasant and easy to work with. I also ordered 3 window operators for my awning windows. The hinge pretty much matched my 19 yr old hinge (the 10" track matched perfectly) the part that was screwed into my window didn't quite match: 2 of the 4 holes did not match up to my window. It was an easy fix: I just drilled 2 more holes into the window, using the hinge holes as a template. I wanted a stainless steel hinge and this was stainless steel. In addition they supplied the screws, crank handle and sash hook for the operators. Very very satisfied with the support as well as the fast shipping: I ordered the parts on 8/5 and received them on 8/9. I did not order expedited shipping. I just wanted regular first class US Postal service. The parts came packaged with lots of paper padding. Windows now have brand new operators and hinges and work perfectly. They also looked like the original hardware. I would certainly this company again. I also thing that I got a very good value for what I ordered, especially since the operators and hinges came with screws, sash hook, and crank handle. Other companies did not supply these needed items, and other companies did not have the color that I wanted. The hardest part in working with this company was the time difference, but I really can't do anything about that if I want to speak with a live person.

So, as projects go, I needed one crank, to fix a window project I have been stalling on…read more Yep, it turned into a few other items, but I couldn't be happier with the service and knowledge I received from this place! Hands down, saved the day. And, if they didn't have it, I was offered info as to where to get items locally. Truly, a diamond in the rough. Truth Hardware should be glad Alco has Dan on staff here.

We purchased a new hot tub in 2020 but 5 years later never received it. They gave us a used floor…read moremodel and never replaced it as promised, after multiple requests. Now we are experiencing needed repairs and are expected to pay out of pocket.

We purchased a new hot tub in 2020, but never received it. Because of Covid, they said orders were…read more6-7 months out, but said we could use the floor demo tub until ours came in. I asked if we could purchase the floor demo model for a lower price, they said no.....it's real easy, we will just come and replace the demo tub with a new one and take the old one away. After the time limit expired we called asking about when our hot tub would be coming in and were told still 6-7 months out. We weren't constantly pressuring them because, after all, we had a working hot tub. Then we had an issue and we called about it and asked about when we were getting our new tub and we're basically told, it's been too long you're not getting a new one!! But, don't worry we're not going to leave you high and dry. He walked my husband through how to fix it and he did. A few weeks ago, our hot tub quit. We called Minnesota Hot Tubs again and they agreed to fix it " one last time". I called Eric, the manager again with this issue and he is going to speak with the owner. He said the issue was they quit making this model for a while and the cost is now up 35%. And that they never meant to say one last time...just the last time paying for parts. Eric never got back to me again after talking with the manager. Well the hot tub is working again ...but highly doubt we'll get the new one we purchased...doesn't seem right.