This review is long overdue! The staff at Hoover Paint in the Mt. Juliet location, Todd and Amy,…read moreare wonderful. If I could give 10 stars, I would! They are extremely knowledgeable about all the product lines they carry. It took us a very long time to decide on color(s) for our home. No matter how many samples we needed, or how many phone calls and questions were asked, they both were as kind, patient, and as helpful as can be. Thank you!! Benjamin Moore's Aura line of paint is very high quality, and our project came out just beautiful. Don't hesitate to check them out!

Helpful, knowledgeable, and fast- got exactly what I needed and out the door quickly. Beats the big…read morestore paint experience by far.

Nice friendly people who went out of their way to help. The store can sometimes get overwhelmed…read morewith business and a slightly understaffed, but overall will take care of your paint needs.

This place is great! Since moving to Green hills a year ago, we have been reprinting most of the…read morerooms. I had specific Sherwin Williams colors I loved from my previous home, so off I went. The staff was helpful with the "type" of paint I needed for each room. One time when I couldn't get to the store by the last sale day, they held the paint at the sale price for me until I could get in the next day and pick it up! Always helpful staff... Sign up for their email's so you get notified when they have paint on sale....you can even buy the paint and have it tinted later!

This place and the people that work here are true gems! Always friendly, always helpful and they…read morehave a great selection of tools and anything you could possible need! I love to visit this place and would pick them anytime over a Lowe's or Home Depot!

Great knowledge service and assistance with very reasonable prices. Wide selection in all…read morecategories.

Cannot recommend at all. Does not stand behind the quality of their product and does not want to…read morework to compromise on a solution. They send a tech out and the tech initially thinks the slab is dirty and attempts to clean with Simple Green then Magic eraser. They then say they have a problem with a clear finish on particular products but do not communicate this prior to purchase or install. They knowingly have a subpar product and are not forthcoming about it. We would have readily paid more for a better product had they told us the finish was what it turned out to be.

I had heard good things about Southern Stone and the work they do. This is why I went there. I made…read morean appointment with Lisa after emailing a bit and my interaction with her in person is the reason for this low review. Apparently she is also the manager and/or owner. Lisa was very unhelpful, did not explain any options or give any advice, I felt like she assumed I should know exactly what I wanted and that it was not worth her time to help me. She continued to be very unprofessional and I told her I did not want to continue with the appointment because of the unprofessional interaction. She could not have cared less. Unfortunately, even though I was excited to get some new countertops with them, I need to look somewhere else.

I was having difficulty finding what I needed and there was really no one in the aisles to help me…read more all staff were at the checkout performing cashier duties. I left and went to Home Depot.

It was totally random of me to come here, to be honest. I know nothing about tools. I had Googled…read morefor something I needed, and Google had showed that Harbor Freight had them in stock so I came here. I honestly had no idea where to even start looking lol. I walked around the store for a bit. Every aisle had a sign on the top of where things could be located. It was kind of like walking in a grocery store. I really liked that because I felt it looked really organized. I went to stand in line at the front, and the man that worked there just approached me to ask if he could help. I asked for the product I needed, and he even walked me to the aisle it was in. It wasn't there in the aisle, so he told me he would go to the back and look for it. Sure enough, he brought out a big box of them, and handed me what I needed, and also took the rest to stock them up in the aisle. He was also the one that checked us out. The receipt stated his name was Larry so I just had to write this review because of the splendid customer service that he had provided us with that day! Thank you, Larry! We really appreciated you!

Outstanding, very helpful for whatever you're looking for they have most everything for Woodcraft…read morehome projects Top value reasonably priced or you have it

The staff is excellent, the store is nice laid out and a pleasant shopping experience…read more However, the 21st century has arrived without notice by this store's management. Telephone communication, as in the 20th century, is their method of communication with customers. NO Electronic communication will work for you as a customer.

This is a business is "for the trade" only, so you have to be referred by your interior designer,…read morecontractor, etc. We were referred by a sales person at Nashville Stone, (right next to Ferguson - I think that was the name of the stone place), and this place offers everything. This is not where you go if you are looking for the cheapest carpet or tile, but if you are doing a serious remodel and in search of the Sluter system for new construction showers, tons of tile and accent trim pieces, then this is it. Our sales consultant was very nice, and did not complain at all when our selections and conversations continued past closing time. We didn't mean to make him late, but you can tell they really cared about answering questions, etc. and were juggling a larger than expected amount of Saturday afternoon customers. If you are combing through Lowe's, and thinking to yourself - they just don't have what I saw on HGTV last night - you're right. Prosource has what you're looking for, so give them a visit.

If we could give this zero stars, we would. We were told that our product would be here on 7/7…read more Then it was going to be 7/11. Then we were told that it didn't ship due to 'interfacing', and they would 'follow up first thing on Monday'. Emails and texts requesting information went unanswered by Lauren Schlieser (Showroom Manager. Really??), for the most part. When we asked on 7/11 if it could be expedited, we were told we'd have to pay extra, even though it was promised on the 7th and never arrived. Emails regarding shipping were ignored on 7/14. When we FINALLY received the flooring, on THE FIFTEENTH, the response was "Great. So sorry for all the confusion". CONFUSION? Regardless, the 'Customer Service' was horrific, to say the least. Never again. This was for a commercial project, and the flooring NEEDED TO BE in by Friday, the 11th, at THE LATEST. That is precisely why we ordered it so early. Never doing business with this company again. Lesson learned - next time we'll go straight to the source - Interface.

First, Sarah was anazing. Sarah went above and beyond to help me locate 4 chairs in stock. She had…read morethe team pull down EVERY single box to verify the exact color I needed. That level of attention to detail and dedication is rare. When my chair delivery arrived damaged, I wasn't sure how this would be resolved. But Sarah, Linda, and Ava turned a frustrating situation into the best customer service experience I've ever had. These three ladies didn't just process a return--they genuinely cared about making things right. Their work ethic, patience, and commitment to excellent customer service is exactly what every retailer needs. They embody what true dedication looks like. If every store had employees with the professionalism and care that Sarah, Linda, and Ava demonstrated, retail would be transformed. I'm incredibly grateful for their help and can't recommend them highly enough. Thank you for restoring my faith in customer service! You three are superstars.

It was clean nice had a good selection and wish we could have bought more to take home with us. But…read morebe careful area around isn't the best.