After giving up on our local hardware store/paint department with lousy customer service, my…read morepartner and I searched on Yelp for the next, nearest Benjamin Moore paint store. To our surprise, Austin-Briggs in New Britain, Pa. popped up. We never knew they were there! I called - polite, friendly response by phone. We drove over - welcoming, friendly and knowledgeable customer service with no shortage of products. The guys behind the counter were so nice and really knew there stuff. This is our new go-to paint store. One caution: their roadside sign is small and you can miss it easily. They are directly across the road from Giant. Keep an eye out or you'll miss them. And Austin-Briggs should not be missed!

Fantastic small paint shop... Run by professionals who are…read morehappy to recommend products and techniques... This ain't a large Home place... Highly recommended!..

I cannot say enough positive accolades for my experience at Benjamin Moore paint in Wayne. When I…read morewalked in I was given some space to acclimate myself to the store but when I was ready for help I was given excellent advice, attentive care and feel thrilled with the choices I made. Keep an eye out for one of the guys that works there named Joe. He really knows his stuff. (I bet everyone who works there knows their stuff) The crazy thing is that I went in with a color in mind and he actually seem to of read my mind and showed me that color before I asked for it. Out of all of the colors in the world! I didn't feel pressured one way or the other but I felt secure. When I mentioned a friends dining room that was painted a shiny lacquer remembered the actual color. The people who are painting my cabinets will come in to the shop and work with him to get the right Sheen and equipment. I feel very confident working with Benjamin Moore paint. In Wayne. I know that the parking is not as ideal as some of the other paint stores in the area but it's worth it. Give Benjamin Moore a shot you will be happy. It's also worth noting that they carry very fancy British paint that would need an expert to administer. Someday I will have the best looking glossy front doors. For now I will stick to my cabinets.

My 89 year old mom went to this store to make a small purchase and asked for assistance, which she…read morereceived and she left pleased with the purchase overall. When she brought it home, I saw the receipt and immediately noticed that it was sold at a price the was extraordinarily high. Like, REALLY high - even for Ben Moore. I went to verify my concern about what price point my mom was sold and a comparable item at HoPo was 1/4 the price. The price was especially high because she explained its use; to stain the wood legs on a new foot stool. Hardly a project that required a high end custom stain. When I went to the store the salesman was there and was open to discussing what happened for my mom that lead my mom to believe this high price was what was truly needed for her tiny project. The manager was present during the entire conversation with the employee and at one point jumped in and was immediately extremely assertive; exactly the opposite of the sales person. The manager was consistently denying any responsibility...even after his employee acknowledge he understood how it may have been confusing to my mom and apologized to me. All in front of the manager. Not the manager; he behaved in extreme opposition to the established sales philosophy of 'The customer is always right.' I am sure the store will object to my review for many reasons that are likely inaccurate...but if they do you will be best served to analyze if they are worthy of your business by looking at whatever retort they made but in the context of whether their rebuttal is still valid if the original sale was made as it should have been and supported by the employee as improper. There is no valid objection that could warrant this manager's behavior once the original error is consider as the cause...and all the negative treatment by the manager solely the effect which warrants this type of review. There are other options that are of equal quality and I would suggest looking into those options; I strongly advise to not shop at this particular Ben Moore if that is still your manufacturing preference. Other Ben Moore stores are also available for consideration. I hope this is useful to other shoppers.

Don't ask Sherwin-Williams. I go into the store with a paint chip to match for some touch up...I…read moretell them it's has an eggshell finish...both employees overrule me and tell me it's a flat....i apply the paint and ...drumroll ....yes. They were wrong, customer was right...no wonder this springhouse store is always empty. Awful. Go to Home Depot!!

From the owner: Your local Sherwin-Williams Paint Store in Spring House, PA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

these folks are AMAZING. so kind and knowledgeable and helpful and professional! miller's is the…read morekind of family owned business that makes you proud and happy to shop small shop local! i will never go anywhere else for painting supplies again. they are the BEST!

Out of this world customer service. My entire house is cased in Ben Moore paint! I was torn between…read more2 purples for my daughters room and jokingly said "I wish there was a color in between" Don't you know Don was able to formulate THE MOST PERFECT color for me! Joyce who is the color specialist is out of this world. She takes so much time with each customer to assure the color is perfect! I will only buy my paint here!

This is a follow-up about the paint job that was done to my daughter's bedroom. This was all…read morebecause of the great advice about what paint to use from Tim at Lewis Paints. It was supposed to mimick a expensive wallpaper that I didn't want to afford. My daughter did this all by herself! I think it turned out great!

Great store for Benjamin Paint. I only went there once but the sales associate was very helpful. As…read moreit turns out, I was advised by my contractor that I will need more paint than was recommended and at the price, I will probably get a different make. However, if you want Benjamin, that's the place to go.

This is a great paint store! After spending time and money with Lowes, Home Depot, Sherwin…read moreWilliams, my fiance came here for paint. Not only is the paint a very nice quality from Benjamine Moore, the owner is a fantastic help in choosing colors! They have a huge selection of paints but also textiles and wall coverings. They can make custom curtains as well. I highly recommend stopping in here for a great selection and knowledgable owner who cares to help you!

Trying to order an overpriced hose for our sprayer. We…read morebrought the sprayer into the store. They ordered the part. It was wrong. Was told to speak to Mark. He was useless. He actually accused us of providing the wrong part number. Mark claimed he tried to call us. He did not. We will go to the Sherwin Williams store where we get actual knowledgeable help. Not the Newtown store. Ever. Again.

Perfect color matches. They take their time and do things right here. They don't treat customers…read morelike it's a fast food place. Mixing chemicals is a difficult job. Excellent work. American made products at their finest.

Until Yesterday, I've always had a very good experience at this store. I purchased 6 stick on paint…read morechips for my mother who is a stroke victim - took them back to her house in Doylestown and due to her lack of communication, I then realized she wanted darker paint for her kitchen cabinets. - 15 min later, I took the 4 UNUSED stick-one back. I returned to the store & asked if I could switch them for deeper colors. A clerk by the name of "Tyler" wasn't only insensitive about my situation, but was extremely arrogant! He refused to let me swap out the UNUSED paint stick- ons. He said they were non-refundable and he couldn't make any exceptions - even though I had just left and they were brand new. This made no sense at all that he was unwilling to make a good judgement call and exception - especially since it involved a senior citizen who had a massive stroke and lost her ability to read and write. He was flat out uncaring. Then, to top it off, when my mother and I left he gave us a huge sarcastic smile and said " Have a fantastic day" - WOW! I think Sherman Williams Doylestown needs to give their employee a lesson on etiquette & customer service or possibly get some staff who's empathetic to their customers.

I needed to buy paint for my contractors repainting my office suite and was extremely happy with…read morethe two gentlemen working the counter. Not only did they know all the right questions to ask, ensuring I purchased the correct products, but their additional advise was much appreciated. Really great customer service! Will be back.

After way too many years of passing by, I stopped in to the Rhoads Garden. As a plant Momma, there…read morewas a nice assortment of reasonably priced plants and plant accessories. An added bonus was the darling little birds (parakeets maybe?) whose home is in green house area. Too cute! The outdoor section was a bit bare but it was to be expected as it is Winter, but the gift shop area was packed with all types of unique goodies! I only left with an adorable mushroom plant pot, but am making room in one of my windows for one of their super full hanging baskets.

They have a good selection of healthy plants, reasonable prices, lots of hardscape (containers…read moreetc). Good service. The store has nice, if higher priced gifts. They once made a lovely bouquet from the flowers I picked from their floral arrangement dept.