One of the owners, Dan, contacted me in a genuine effort to compensate for the problems…read more Apparently the person wearing the shirt with "Daniel" embroidered on it was not Dan, but some other employee. Dan offered, and I accepted, compensation and Dan said he would like a future opportunity to fully demonstrate Drake's care and competency. I accept and appreciate Dan's contact and his real apology. Thank you Dan!

This Store Ran By Dan and John Drake Is The Best Place To Buy Your Paint & Painting Supplies…read more Stop For A Visit You Will Be Happy You Did. They Only Stock The Very Finest Quality Products. We Painted Our Home With Benjamin Moore's Paint And It Looks Great.

I came in at 1:45 with a paint sample. The said they wouldn't do a paint match so close to closing…read more(at 3) because they couldn't get it done in time & I should just go to Ace Hardware. Ace took 10 mins. In & out in 15.

The festool sanding supplies here are the best quality sanding products around…read more The issue with this store i had was their employee expertise is paint was greatly lacking relative to the high cost of their paint I tried to order an additional gallon of paint the same kind I had ordered just a week before. somehow, there was a miscommunication and what I needed over the phone, and I ended up getting a paint color slightly different than the other 2 gallons I had ordered. I didn't notice the difference until I had already started painting, and it caused a huge headache. This could've been avoided by having the information on our account and their system, more clearly accessible, or by having employees with more experience of the painting industry. I ended up getting one gallon of paint at no charge after much debate, but I've been painting for several years and never had something like this happen , if you use Miller paint, be very careful that you communicate exactly the kind of paint you need and ask them what specific information they need to get the right paint. I will never use Miller paint again after this experience.

Great staff, they were very helpful with selecting a quality product to fit our budget. They took…read moretime to explain the different aspects of paint quality and sheen, and have an unused paint return policy. Definitely would recommend.

Bryn was so helpful and very professional. best service and walked the paint out for meread more

What great service !! I was sent in with a list - knowing absolutely nothing about irrigation…read more"plumbing "! Rex helped me with everything on my list AND explained what they were used for in terms I could understand. Truly can't thank Rex enough. I went in nervous and came out educated

Incredibly helpful, knowledgeable and kind staff. Definitely worth supporting a local store because…read moreof this experience all around

They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable

Gary was very knowledgeable and helpful with all our questions. No high pressure sales tactics,…read morewhich was appreciated. We didn't buy a shed yet, but we felt confident that they would be a better option than the big box stores.

Ordered my craft room today from Gary in Medford some last minute tweaks to make it work but the…read moreprogram they use for s really cool. Shows you everything you want and is easy to make on the spot changes. Tuff Shed is great to work with for sure!

I've had several pieces framed here, and Marvin does an incredible job guiding the process,…read moreproviding excellent advice from years of experience, and his prices are incredibly reasonable. This is my go-to place for all my framing needs! And it puts money into supporting local businesses instead of big-box chain stores. I can't recommend this store enough!!

I was just in and the framer quickly put together exactly what I needed--my piece is beautiful and…read moreI am very happy (I tried to paste it here but it wouldn't go). A beautiful selection of lovely frames, very artsy, very fair pricing. Thank you! I'll be back!