I'm confused as to why this store has 5 stars from other reviews. Yes, I will agree that the staff…read moreis knowledgeable. However, this is the most under staffed place I've ever entered. Not only understaffed, but, the staff never acknowledges anyone. I was in last week, there were six people in line and one employee. He was going into great detail with the person at the counter. The people in line were growing highly irritated, they were talking loudly amongst themselves about how awful it always is in there. Not once did the clerk look up and say something like "Hey everyone, I'm all alone and doing my best. I'll be with you as soon as I can" anything would have been better than nothing at all. One person said "See, he must be used to this because he's acting like he can't even hear us". With zero exaggeration, I've been in this store at least six times and it's been the same every time!! At the price of paint and the volume of business, there's no way they can't afford more help. Maybe they don't realize that if they hired one more person, it could greatly increase their bottom line dollars. I really wish I didn't love their paint! Home Depot is next door and always super fast in their paint Dept....Unfortunately, their paint doesn't compare. Ugh!

I needed to touch up my 13 year old front metal door, but didn't want to paint the whole thing. It…read moreis a beautiful door with leaded glass. I had to gouge a small piece of the painted wood door frame and took it in to see if they could match it, I am so pleased because the young man matched it so perfectly that I only had to touch up the spots. It looks brand new again. Good job!!

I am very happy with this place! I recently had some repairs done on my home, and now I have to…read morere-paint a couple of walls. I love the color that is already there, but needed to match it. Aaron was able to match it perfectly! He also provided me with some great advice for this job. I will definitely be coming back.

This place, provides expert advice, along with a great attitude, a home-town atmosphere, AND they…read moreeven carry your stuff to your car for you. Something hardly anybody does anymore!!! Ive been at Brother's Door and trim for over a year, and I still dont know everything. This is the FIRST (only) place I go, even as a 'pro' for advice, consultation, ETC. sometimes just even 'moral support' when difficult jobs are at hand. From the proffesional to the homeowner, if its ANYTHING paint related, make sure you come here. if they dont have it, they can get it!!!! Let's be sure to make our 'hometown' companies, THRIVE !!!!!

They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

Horrible experience with both customer service and the product. They even send a specialist to see…read morewhat was going n and he was stumped. Instead of making things "right" (refund, new product, a plan to follow to fix things) the turned it into conflict. Bad batches happen and they shouldn't have turned a disappointment into a fight. They didn't wear masks during the hight of the pandemic unless activelyhelping someone, which also shows a lack of care. The owner was also very rude with me until my husband let him know he was on speaker and had heard everything. Avoid this place.

This paint store is fine. The staff is friendly, but if you are looking for someone to actually…read morehelp you match a paint color you're better off looking elsewhere.

Whatever you are looking for, they probably have it. Knowledgeable and friendly crew.read more

It is a great place to pick up emergency hardware without traveling further afield. The service is…read morealso nice.

Close to our house,great service great crew.did not have the brand name at this store,but when I…read morearrived at brush prairie,had me in system and was in and out

Great service with lots of patience as we worked through what I needed. Helpful explanation of the…read moredifferent products as well.