I've been here many many times, it's hit and miss with the service. If it works for you AWESOME!…read moreBut honestly let them know if their not up keeping there value of "work hard, have fun and make money by providing legendary service and great products at everyday low prices." Awesome place and prices.

A young Navajo lady helped me find the feed I needed for my horses. She looked hard and found 2 of…read morethe 3 feeds I need. Not her fault that the I needed to purchase the third elsewhere. She stayed by my side until she loaded the heavy bags into my car, bless hernt she fed and where they graze up in the mountains. I'm only rating a 4 because I had to go elsewhere for my third feed. I'm rating a 10 out of 5 but the store a 4 out of 5. I've always had attentive and friendly check out personnel.

I drove a LONG way to work with CAS. My trip home was 8 hour drive. When I arrived in Flagstaff,…read morethey brought out the wrong toilet. I said, "The part numbers don't match what I ordered." the guy said they were the right ones. I pushed back. he said they were right. He was wrong, didn't care, and was willing to send me home with the wrong toilets even though there would be no way to bring them back once I got home, and now way to get the right ones sent to me. (No, I can't buy these toilets any closer to my house.) I talked to another guy. He was helpful. Found the right toilets, but I had to drive to Mesa for them. $100 in gas and a wasted day I could have been working. They didn't offer to bring them to me the next day. I couldn't sit in AZ for 3 days waiting for toilets. I got the toilets. they were the right ones and in great condition. I called corporate (I won't give names.) the woman who responded was very understanding and gave me a discount, but I don't feel it reflected the trouble I went through, the money I spent or the recommendation I was willing to offer if they had done more. I shared that with her and gave very valuable feedback to the company that was worth far more than their cost on two toilets, which I wanted comped. She said the discount she gave me was the bottom line. And CAS could have had A LOT more business from CA truck drivers if they had done what I felt was right. This could have been a "Highly recommended" but right now it's a "better than nothing. don't trust the staff." situation.

One of my favorite places to visit, and as a builder and designer, I go there often. Jill, Nicole…read moreand all staff are friendly and knowledgeable and they have a beautiful showroom with a lot of different selections to choose from - wide range from entry-level to high-end. ** just know that working with a showroom consultant requires an appointment ahead of time but that way you have their undivided attention and get the best service!

Great pricing, great service and great installers!From start to finish my experience with Engrained…read moreCabinetry couldn't have been more pleasant! First I met with Eszter to look at samples and go over design ideas. Her estimate came in way below a local custom cabinet shop. When I needed to make changes to the original design, Eszter was quick to get back to me with updated drawings and pricing! Installers Mike and Brandon went above and beyond to make sure I was happy with the finished product. Signed, Happy customer

P Excellent customer…read moreservice. Took their time with us and very reliable. Bathroom cabinets look really good and so does the countertop

Update:One thing that really upsets me is how one manager has a bad attitude every time we go here…read more If we need help, we get eye rolls and she's quite rude. I don't recall her name but I now try and avoid this store and do curbside pickup when I can. It's a shame a manager behaves so immaturely to make customers feel unwanted. Anyways, the store itself rocks. Cool stuff! Check it out :)

I came here on a Grand Canyon trip and on a whim stopped here, although small, quite lovely! We…read morebought more of your smaller items including our much needed Cadbury chocolates. Everyone was so nice and welcoming! If this store is reading this don't listen to the negative reviews! YOU ALL ARE DOING GREAT! KEEP IT UP! Clean store and professional can do attitudes

We have shopped at Olsen's since it opened in Flag. We get dog, cat, and bird supplies there. We…read morefind their prices reasonable and the staff super friendly and helpful.

What is going on at Olsen's? Are they under new ownership/management? My 67 year old wife stopped…read morein to pick up bags of wild bird food, peanuts, shavings, and other supplies for our autumn "prep for winter" buy. She said not only was the inventory very low, with many items normally fully stocked unavailable....but they had absolutely no one available and had no problem expecting my life to load all this in our truck herself. The only people working was the young girl cashier and a guy in the back who couldn't be bothered. Gotta love how businesses treat customers nowadays.

You know you're from California when you've never heard of Cal Ranch…read more This was my first time hearing/visiting a Cal Ranch store. My family needed some items for both our dogs and gardening Luckily for us, Cal Ranch has it all.. and then some. This store is truly the master of all trades. From farm essentials, animal feed, outdoor equipment, gardening supplies, sweet treats, clothing, home decor, they truly have it all. The staff does seem pretty distant and uninterested in shoppers. I don't mind being ignored, but it does make me understand the negative reviews a bit better. I loved seeing the baby chicks and am now debating if I need chickens.

I used to love this store but the inventory robot ruins the shopping experience. It blocks aisles…read moreand you have to back up and go around it. And to top it off you know that position should be given to a human. I guess Tractor Supply will get my entire business.

Andre was so much help when my husband and I were looking for a new mattress. He was very…read moreknowledgeable and we never felt pressured. We ended up wanting a softer mattress after having the mattress for a month and Andre made the exchange so easy. We appreciate his help and would definitely recommend using this Mattress Firm in Flagstaff!

Went into store to test out a few mattresses for my elderly mother who needs a new bed. Found…read moreexactly what I was looking for with the help of the sales associate.

These people are top notch! I called to see if they had a particular oil and the person who…read moreanswered the phone took the time to go out on the floor and check stock for me. I arrived and got the oil and then the counter person offered to go out and get a filter off the shelf for me. It is rare to find such helpful and polite people. Good Job!

Again another clean auto parts store. Friday and helpful…read morestaff. I was able to find the tools i needed