I drove a LONG way to work with CAS. My trip home was 8 hour drive. When I arrived in Flagstaff,…read morethey brought out the wrong toilet. I said, "The part numbers don't match what I ordered." the guy said they were the right ones. I pushed back. he said they were right. He was wrong, didn't care, and was willing to send me home with the wrong toilets even though there would be no way to bring them back once I got home, and now way to get the right ones sent to me. (No, I can't buy these toilets any closer to my house.) I talked to another guy. He was helpful. Found the right toilets, but I had to drive to Mesa for them. $100 in gas and a wasted day I could have been working. They didn't offer to bring them to me the next day. I couldn't sit in AZ for 3 days waiting for toilets. I got the toilets. they were the right ones and in great condition. I called corporate (I won't give names.) the woman who responded was very understanding and gave me a discount, but I don't feel it reflected the trouble I went through, the money I spent or the recommendation I was willing to offer if they had done more. I shared that with her and gave very valuable feedback to the company that was worth far more than their cost on two toilets, which I wanted comped. She said the discount she gave me was the bottom line. And CAS could have had A LOT more business from CA truck drivers if they had done what I felt was right. This could have been a "Highly recommended" but right now it's a "better than nothing. don't trust the staff." situation.

One of my favorite places to visit, and as a builder and designer, I go there often. Jill, Nicole…read moreand all staff are friendly and knowledgeable and they have a beautiful showroom with a lot of different selections to choose from - wide range from entry-level to high-end. ** just know that working with a showroom consultant requires an appointment ahead of time but that way you have their undivided attention and get the best service!

I've been here many many times, it's hit and miss with the service. If it works for you AWESOME!…read moreBut honestly let them know if their not up keeping there value of "work hard, have fun and make money by providing legendary service and great products at everyday low prices." Awesome place and prices.

A young Navajo lady helped me find the feed I needed for my horses. She looked hard and found 2 of…read morethe 3 feeds I need. Not her fault that the I needed to purchase the third elsewhere. She stayed by my side until she loaded the heavy bags into my car, bless hernt she fed and where they graze up in the mountains. I'm only rating a 4 because I had to go elsewhere for my third feed. I'm rating a 10 out of 5 but the store a 4 out of 5. I've always had attentive and friendly check out personnel.

Andre was so much help when my husband and I were looking for a new mattress. He was very…read moreknowledgeable and we never felt pressured. We ended up wanting a softer mattress after having the mattress for a month and Andre made the exchange so easy. We appreciate his help and would definitely recommend using this Mattress Firm in Flagstaff!

Went into store to test out a few mattresses for my elderly mother who needs a new bed. Found…read moreexactly what I was looking for with the help of the sales associate.

We have shopped at Olsen's since it opened in Flag. We get dog, cat, and bird supplies there. We…read morefind their prices reasonable and the staff super friendly and helpful.

What is going on at Olsen's? Are they under new ownership/management? My 67 year old wife stopped…read morein to pick up bags of wild bird food, peanuts, shavings, and other supplies for our autumn "prep for winter" buy. She said not only was the inventory very low, with many items normally fully stocked unavailable....but they had absolutely no one available and had no problem expecting my life to load all this in our truck herself. The only people working was the young girl cashier and a guy in the back who couldn't be bothered. Gotta love how businesses treat customers nowadays.

What a GREAT place to get quality gardening supplies (not just hydroponic) and Josh is really…read morehelpful for a novice like me. My tomato seedlings which I'd started indoors to get a head start on spring were sad, spindly and were beginning to look anemic (my unofficial gardening term) but Josh got me turned in the right direction which within 1 week I would never have recognized those plants as they dramatically beefed out and turned deep green and grew and grew. From death's door to lush in 1 week flat without loosing even 1 plant! What a day & night difference! Friendly folks with great supplies, giving great advice. I'm sure to return for all of my gardening needs.

Everyone who works here is so friendly, and so willing to help me when I'm looking for something…read morespecific. Even when I have run into confusion, they've remained friendly and kind!! The store is always stocked so well, and when I do online orders they're filled very quickly! I really appreciate that. They always keep us informed on sales that are upcoming too, so we are in the loop! I prefer this location over the mall.

One of my favorite places to shop in any city because it always smells so amazing. Convenient…read morelocation and they had everything I wanted. I was in and out fast with no problems.

Gary and his team repaired a Marlin 336 that I had sent to a shop in Scottsdale, AZ to repair (two…read moremonths!) the loading gate screw. Unfortunately they butchered the job and I was still left with a single shot lever action rifle. They sent it back unrepaired and paid the shipping back to me. Parts changers I'm sure and not true gunsmiths. Contacted Gary and took my rifle to his shop to see if it could be repaired. Awesome job I think it looks great for what they had to work with! Larger headed screw but with a perfect color match to the original factory bluing. Got rifle back together and it functions perfectly and not a single shot any more. Price was very reasonable compared to a $1200 quote I got from a shop in New York! Everyone that I talked to were very friendly, understanding and courteous. My new repair shop from now on if needed. Thanks Gary and team.

When to have pistol repaired but had to go to factory since it was a Ruger, but did end up buy a…read morenew pistol. Would recommend for guns and repairs.

I really enjoy checking out the gel polish wall they have here, however it's never fully stocked. I…read moredon't know if it's businesses that buy it all up, or they can't get products in. Either way the people who work here have always been friendly to me and very helpful too. I really love this brand of gel polish they carry, but again I wish they had more of a selection!

The guy that works this is so nice! I bought a cool case to hold false eyelashes... which I wear…read moreoccasionally but I love having a molded case to put them in to get a bit longer wear out of them. $9.99 I always get my hair color here, I bought 3 brand Ion at a special price. It's a lovely brand for golden blondes or light brown. I've saved thousands doing my own hair color and Sally Beauty is my bestie! I don't know get how anyone could not rate it a 5. With salon prices and nail salon prices rising into the high hundreds.... Sally prices have stayed consistent and low for YEARS. I love the ion brand for hair conditioner and other hair products. It's super moisturizing and reliable volume and great results for me. O used to buy and wear lip liners and a few makeup's from Sally. I think it was presidio brand? But also like $2-3 dollars and nice colors. I'm happy Flag even has a Sally's . I'll attach pics of my eyelash case... it be perfect if it held a glue but I'll get a small size makeup bag to keep that plus tiny tweezers I got at the maxx. I got the last case so hopefully you can find one too