Friendly, knowledgeable staff. Much better than the angry trolls at Irving (mostly, Irving manager…read more& assistant are good. Tinters at Irving in particular are angry, entitled children.)

The team is great and they have everything to need to finish your painting projects. We love that…read morethey're so close to us and are helpful with all our projects.

My wife and I are preparing for some fairly extensive painting at our new home and required…read moreprofessional guidance on paint and primer types for all that we were planning to accomplish. Wally was able to provide us the expertise and advice that we required. He helped calm our nerves and talk us through everything that we would need. Wally had our paint ready to take home with us within minutes to ensure we could get started right away. I would absolutely recommend this location and more specifically recommend working with Wally on your next project.

My company needed a lot of a particular stain and we were having difficulty finding it in stock…read moreanywhere. Jay and Xavier went ABOVE AND BEYOND over the course of two weeks to make it happen and I cannot say how impressed I am at that level of service. Wonderful customer service! Thanks for all of your help guys!

I ordered Keyes for my new car. It took 3 weeks to be delivered and was not called that the Keyes…read morearrived. So when I went to check on my order status I was told needs to make an appointment for the cut the Keyes to match the car. The guy there was talking to me as if I am stupid and told me Shame on me for telling him don't talk to me as stupid. So he canceled my order and refunded me with the money not caring it took 3 weeks for the Keyes to arrive. After I wax refunded I went home and called locksmith who did an excellent job. I will never use crafty beaver again Locksmith showed up in 45 minutes to make the car Keyes where I don't have to wait 3 weeks then make appointment at crafty Beaver

09/25/25 - Holy Shite I've driven by this location for decades & never even knew it was here. I…read morestopped by @ Pueblo Nuevo which is about 1/2 block north of Crafty Beavers is @ 4306 N Central for a long overdue visit & meal w/my friend Lulu, only to find that I was too early & they weren't open yet. As I walked I noticed this large lot and went to check it out. Much to my surprise it was a Crafty Beaver Home Center. I knew about the locations on Montrose, Oakton & 1522 Lawerence Ave. Anywho I walked in to check it out

I walked into the store pretty unsure of what I needed- I don't have a lot of painting experience…read more Thankfully, as soon as I came in I was greeted quickly and helped by a really kind and thoughtful employee named Jack M. It felt like he really listened to what I wanted and had the expertise to suggest which paints, brushes, and finish I would need to see my vision come to life. I went from a bit nervous to feeling like a pro with everything that I needed! Thank you Jack!

They have a wide variety of paint colors to choose from, and the store wasn't crowded at all…read more It took almost 15 minutes to check out, though, with only one person in front of me in line. I had my newborn with me, so time was of the essence! Friendly service, but could be nuch faster.

Never going anywhere else for paint help!!! The whole team here is amazing and helpful! Emily…read morehelped me pick out several paint colors for my home, and the other members helped me with the paint samples and material. I'll be back for my next project!

Experts at paint and supplies. They can recommend what type of paint you neeed depending on Your…read moreapplication. They custom mix and always answer their phone !

ARE YOU A WOMAN? If…read moreyou answered yes to the above question you may want to reconsider going here for paint. I walked in here on Monday, September 30th. The store was pretty empty except for 1 other customer (a female) who was being helped by a female employee. I am a huge advocate when it comes to patronizing neighborhood businesses. I was in the area for a meeting. I decided to Google "Benjamin Moore" paint. I needed Benjamin Moore paint for a project at our house. I came across this particular paint store on Harlem Ave., several blocks North of Higgins and South of Foster Ave. The store is located on the east side of Harlem Ave. I was the 2nd customer in the store. I walked up to the front counter. I told a young man what I wanted (Benjamin Moore paint) and what the paint would be used for. I knew I needed a specific paint for a metal (steel) door. The young man was polite and professional. I did not have to buy primer because the paint already contains primer. All of a sudden 5 to 6 professional contractors walked into the store. It was obvious these men were spending hundreds of dollars on paint and other paint-related equipment. The one thing I noticed immediately was that male employees working at this particular store took care of all the MALE contractors. I was the 2nd customer in the store. I was the last customer out of the store. WTF! I walked up to the ONLY female employee. I said, "I know I am NOT spending hundreds of dollars, but I would appreciate it if you could check on my order. Please see if my paint is FINISHED being mixed." The young man who originally took care of me informed me that it would only take 5 minutes to mix the paint. It was already 15 minutes. I needed to get to a meeting. My paint was finished being mixed and was sitting in the back while the male employees took care of the male customers. As I spoke with the female employee I went even further. I can be a very blunt individual. I said, "How come all the male customers, who came in way after me, were taken care of right away." I said, "I guess because I am a woman I was put at the bottom of the priority list." She responded, "That's not true." Ummmm, YES, it is true! I personally experienced it for myself. You don't have to have a college degree to figure out that male customers are taken care of way before a female customer. If they cannot take care of female customers in the same way they take care of their male customers I don't want to patronize a chauvinistic misogynistic paint store. I noticed other previous reviews, by females, are very very very old. Outdated. I also noticed how the reviews by men rate this paint store with 5 stars. Men receive impeccable customer service. Women -- not so much! Although I did not spend hundreds or thousands of dollars, I expected to receive the same courtesy and customer service the male contractors received. When I walked in the door not one single person asked me "May I help you?" Or "Do you need any help?" I am not a second-class citizen. However, I was made to feel like a 2nd class citizen. I felt invisible. Finally, talking about a customer, after a customer leaves the store, is very unprofessional. A young male employee slammed a customer, AFTER the customer left the store. I heard the entire conversation between employees at the front register. They didn't care that other customers were present. This is very, very unprofessional.

Jose turned this frazzled customer into an optimistic pool of calm. With several projects in play…read moreduring a full demo, our painters were avail earlier than anticipated. My painter recommended colors and I had selected a few awhile back. Jose patiently, and with humor, fanned those color cards back and forth like a dealer in Las Vegas. His comments about undertones were very helpful. I don't have the ability to break down colors. The store will also "shake" 3 unopened gallons I've had for 3 years. Today is Friday. JC Licht and Jose are this week's "grateful" moment.

Everyone at the store was very helpful. I was having the entire apartment painted. They took care…read moreof everything and had it all waiting for when my painter came to pick it up. I highly recommend them and Benjamin Moore paint.

I stopped in yesterday to buy a few paint samples to try out in some rooms I'm having repainted…read more They sell half-pints of paint so that worked out well. It was $6-8 per half pint so not too expensive and it's better than just hoping you'll actually like the color once it's on the wall. All the employees were very very helpful. I was in and out within 10 minutes. And I loved the colors, so now I've got a bit extra for touch-up jobs.

One of the only places in the area where you can order high-end wallpaper without hiring an outside…read moreinterior designer. Knowledgeable about brands and they follow up. They have a great selection of paints too, including metallics.

Second time (trying) to purchase wallpaper from Thybony on Clark:…read more Day 1: Arrived at store at 5:45pm (website says hours are until 6:30pm); I was advised they were shutting down and "interior designer" made it clear I wasn't getting help today. I actually picked something out quickly and told her I had my measurements, but she insisted I needed to re-measure. Again, she made it clear I needed to call back the next day as I was apparently interrupting her exit. Day 2: Left message at 8:45am with measurements again and to ask price. Day 2: Called back at 12:30pm and talked to same person I left message for and saw the day before; she said she wasn't sure if she got my message, and realized she never checked pricing. She promised she would check pricing and also confirm if I could return an unused roll, and call me back that day. Of course, no call back. Day 3: Called at 10:15am and she (the person I had talked to before) wasn't there. Apparently the other wallpaper person was supposed to be there at 9, but according to the person who answered the phone said he didn't show up. What is this place and why are they so arrogant? It's apparently full of people who act like they are doing you a favor by even looking at you.