Outstanding! Thank you Patricia for your excellent time and details to explain the why for what we…read morepurchased. Needed a sealer for cedar wood that we are installing, but definitely left with a better appreciation for how extrinsic factors can damage yet, sealer will help maintain overall finish. Excited for final steps of this project now that we are putting final coat from purchase.

Not the cheapest place in the world but it's well-organized, the folks behind the counter are…read moreattentive, and they have, by far, the most complete selection of colored caulking I've ever seen outside of San Rafael. There's frequently a lot of annoying lookie-loos loitering around on their phones inside--presumably waiting on a life-changing text from their AI Feng Shui consultants. You have to physically push them aside because they are totally oblivious to the existence of other people and will never respond to a simple "excuse me." Obviously not the store's fault that Burlingame is lousy with entitled Karls and Karens.

I needed a Kelly Moore paint matched and came to Sherwin -Williams since all the KM stores closed…read moredown. One of the staff associates helped out and came up with a pretty darn close match if not almost exact match. I only needed a quart and it cost about $22.xx. Once applied to the wall, it was very close match and was pleased with results for all the touch up work on the walls.

If you wanted good quality paint this is the store to go. Jack was very helpful of what I needed…read more He explained to me very detailed of the product I needed and very patient. It didn't take long for them to mix the color of paint for me. Thanks Jack!

My husband and I visited on multiple occasions and have always been greeted with the most friendly…read moreand helpful staff. We learned about the different paint finishes and what accessories would be required for our diverse projects. While all the staff are great, we especially loved working with Emilio. He is always quick to help and makes us feel very welcomed. The staff also does their best to give you the best deal so if you want to save, this would be the best place to go.

Good quality paint and excellent service staff at the store. They are very knowledgeable and…read moreanswers my questions thoroughly.

Great service! I needed touch up paint for my new cabinets and I needed the color to be matched…read morewell. I first went to another grays paint but the match came out to dark. So I decided to try the Belmont location. They were very friendly. Helped me right away even though it was very busy in the morning. They took the other paint just in case and called me later in the day when the paint was matched. When I picked it up they not only mixed the color match perfectly but they gave me the nee quart for free. I was going to pay for it but the manager wanted to make it right even if it wasn't his store. I appreciate when a store goes out of their way to make it right. The paint was perfect and I've already used it to touch up the cabinets. Would definitely go back to this location in the future.

The team here is super knowledgeable. Iris, in particular, was incredibly helpful and very willing…read moreto take her time to educate me. Sure, their prices are a bit higher but you get the expertise and support. Very happy for their help.

Thank you so much for being here. I had the pleasure to be served by both Efren and cecelia…read more Number one, Cecilia, the colorist, was spot on helping me quickly create the vision that I wanted for my tiny little cottage. Number two I was I was ready to close out the sale, Efren very astutely asked me if I had an account. I was not sure what he was talking about, but then I later learned that my painter had an account and saved me money. This is true Customer Service I am utterly grateful ! Happy Painting!

I recently visited Sherwin-Williams in San Mateo to purchase exterior house paint and primer, as…read morewell as some painting supplies, for my home. I had spent some time on the Sherwin-Williams website, researching various products. I thought that I had it figured out, but after getting help from Jose Cuavas, he clarified some of my questions and helped me select paints that were best for my situation. Jose was really helpful, on a day when the store was busy as a sale was winding down. Jose was able to save me a considerable amount of money by getting the best discount on each product that I purchased. I would look to work with Jose Cuavas at this store if I need additional paint supplies. R. Eaton San Mateo

I've had a great set of experiences at this store. It's quiet during the week, and the staff are…read moremost kind and willing to offer their suggestions and support. In particularly, Fernando helped me find specific tiles -- not an easy feat! And he came to my aid again, when I circled back for mosaics. This completely exceeded my expectations.

Hello Everyone! I don't usually take time to do these reviews but I felt compelled to warn all of…read moreyou against doing business with this establishment. Last year we bought hardwood floor from them for our Kitchen--A couple of weeks ago an Appliance Repair Guy scratched our floor and I wanted to see if we could repair the floor instead of changing the whole thing--I called Carlos there and he was very nice and said our floor was discontinued but he had a couple of boxes that we could come get them--He said that since our floor was a year old the boards might not match if that was the case he would return them for us--We went to the store and they loaded the boxes in my car. The boxes were very old and not in good shape and were slightly opened on the ends of the boxes--We unloaded them and waited for the contractor--When the contractor arrived of course he pulled one board out of each box to make sure there were no stains on the Maple Wood--Once they pulled these couple boards out it was discovered that they were severely damaged and the color of these the boards in these boxes were different than what I have on my floor--I immediately texted Carlos and he texted me to bring the 2 boxes back for a full refund--I still have the text message on my phone---He was very nice and said no problem. When I arrived at the store, the employee at the Counter was extremely rude and immediately started talking down to me as if I was a student in her classroom--I nicely explained the issue and showed her the text message from Carlos and she started talking to me down again and said well I am not taking them back! I was flabbergasted! I have never seen any retailer act like this! Home Depot, Lowe's, etc would never act like this--She brought our her Manager Quinn and she told him to back her up even though she was wrong and of course, that is exactly what he did---They made no attempt to resolve this or make me feel good as a customer who put my trust in them as a customer---Didn't even offer a store credit--Just kept lecturing me how he would lose money!!! Especially after I had spent thousands of dollars with them last year! On top of it! They kept the Merchandise and made no attempt to give it back to us before we left the store!! Now, it will have to go to the Credit Card as a dispute but can you guys believe all this for a lousy $300?? How petty they were/are! I will never go back to these guys and I wanted to give all of you a heads-up!

They've moved from their old location. I actually picked up a paint sample at Lowe's, went back to…read moreget the paint.....service was atrocious. I said out loud guess they don't need my business to the other 6 in line, I'm going to Benjamin Moore. Benjamin Moore was able to match the paint swatch & very friendly doing it.

Great selection, quality and service. I have been buying my paint from them for years.read more

So the reasonably competent kid doesn't actually work very often and they're back on their same old…read moreBS. A gallon of base 2 is $60 and some change one day and almost $90 the next depending entirely on what kind of mood they're in. Say you need a high build primer for a stucco patch and the completely illiterate doofus hands you a tiny box of overpriced stucco patch mix saying "is stucco." Yes, Jorge, is stucco. Is also ten times the price of the exact same product at any other hardware store in the State. Maybe that's why your store is always completely empty at all hours of the day.

For many many years Ryan has helped me pick colors, paints and every thing I need as a Home Staging…read moreBusiness Owner. He has been extreamly professional, personable and I have complete confidence in his color choices. He is a hard working multi tasking and cares about his clients. I want to thank you for years of excellence from Ryan at House of Color in San Bruno! Sincerely, Yvette Thoma Previous owner of Let's Stage it!

Walked in to get keys made, and pick up a few items for the house. Three workers were standing, and…read morelaughing with each other, at the register in the center of the store. I walked to the key counter, and stood behind a man that had been waiting for someone to help him. I asked him how long he'd been waiting, and he said it had been ~5 min since he asked for help. I walked back to the center cashier, who said there was now no one on the floor to help as everyone was on lunch break. I asked for the manager, and he said he was on a break. There were now three people waiting to get keys copied, and no staff to help. After waiting a few more minutes, I walked back to the center of the store and spoke loud enough so that the manager could hear in the back. The message? That customers needed help at the key counter. Finally, a staff person came to the counter, clearly annoyed, and said they were having problems with their staff-to-staff communication device. Unlikely. What they were having a problem with, was a clear misunderstanding of what customer service means. Talk about a failure to train employees. Never coming back, nor recommending this business to my friends or family. There are better businesses nearby, ones that actually understand the importance of customer service ... and they're just a short drive away.

BEST selection of gardening gloves by far -- I visited every nursery and hardware store I could…read morethink of between Sunnyvale and San Mateo, and this Ace had the best selection by a long shot. Go to the back of the store and you won't be disappointed

Came in for basic nutrients. No prices anywhere. When I…read moreasked how much something was it he seemed to make up the price. When I looked online it was 33% cheaper to just buy it online with next day shipping. I asked if he could match the price which included tax and shipping. His response was that he could. But he didn't care enough too. He's never seen me in the store before so that's my price... Wow okay, you'll also never see me here again. What a pos place. Don't waste your money coming here just shop online and get better prices then this dump

Place is cool got a lot of hydro equipment lady that works the front counter is nice and helpful…read more global garden supply has everything you need.