I have been going to Lenco for at least five years or more. I am an extremely difficult stick. I…read moream utterly overwhelmed with gratefulness for the lab technician Isabella. Isabella is patient, kind and devoted to her profession and clients/patients. I highly recommend Isabella and this Lenco Lab.

the Izabella lady or whatever her name is rude. she claims this is "HER" Lab. I walk in for an…read moreappointment I made and she says "no no appointment walkins only" and then she proceeds to give me the nastiest attitude and didn't even take the lab order that my dr made. I'm scared of needles so I definitely didn't want to get my blood taken here. y'all really need to fire her she don't care about her job and takes her nasty attitude with her. was my first time there for literally 1 minute and I'll never step back in there again. Quest is worth the more money. DO NOT GO HERE!! especially if she's on the clock.

Very UNWELCOMING, Terrible greeting when you walk in, old Indian man tells you to go to the machine…read moreto check in, does not even converse with patients. After you check in, you just sit and wait because they are totally understaffed. After sitting in the packed waiting room, when they finally call you, it's not to be serviced, they are collecting co-pays. It takes 20 minutes before they even review your name in the system. Will never come back.

The person at the front counter, the needs a course in mannerism, and he needs to read the blood…read moretest slip and not question in the people with other people are standing around. I feel this is against my HIPAAprivacy.. Secondly I have a $20 co-pay. I don't understand why they're always asking for a credit card on file. I refuse to give my credit card on file as for the billing department. I don't mind making my co-pay and I could pay it upfront if that's what you want totally and completely inappropriate what's going on.

This place was horrible. It looks awful from the outside and is surrounded by wire. It resembles…read morea prison, though I actually think I've seen photographs of nicer looking prisons. It's also in a bad neighborhood, and all the roads are crumbling apart. There is also very little parking available on the street, and they have no designated parking. I'm attaching a photo of the building so you can see for yourself why you should avoid this place. When I walked inside the building, it smelled like mold. The office secretary was very unfriendly. The inside of the office was dirty looking and the location of my test was very uncomfortable. I would recommend almost any other lab besides this one. Avoid this place. Go somewhere else, preferably someplace clean that doesn't look and smell like it's falling apart.

This lab is a "Flinstones" lab form the dark ages. I sent a patient to do a urine culture and they…read moredon't have the antibacterial wipes you need to wipe the area before obtaining the specimen!! They just let the patient urinate in the cup! Never heard of this in my life. Wake up and smell the coffee!

Appointment was quick and on time. Came here twice already for my toddler (3 yo). Both times we had…read moredifferent people draw his blood and they were both good. My son was upset during the initial poke, but with some distraction on my phone, he was able to go through the whole blood draw without crying. I was so proud of him. This location was much better than the experience I had at the 8th ave location, where I had to go back a second time because when I went there the first time, they didn't have anyone that was able to do my toddler's blood draw correctly.

Great office easy to get appointments and friendly staff. Outside door is locked and hard to get…read morein. Second floor with elevator easy. Giant swollen vein and bruised badly from blood work.

self check in, efficient, minimal interaction. can't complain. and there is an app for everything.read more

Terrible service. They are in the business of collecting blood but can't find a vain. Absolutely…read moreterrible experience with then poking me 6 times, creating a huge hematoma. I've had blood drawn many times and it's always without a problem. They should train or hire people who know how to draw blood. Just terrible in every way.

Sunrise Lab in Sunset Park is close to me and they open early. I'm able to go first thing in the…read moremorning so it's easy to do a fasting blood draw. They require face masks & have the seats separated. They call you pretty quickly. I was on & out in less than 15 minutes!

I was definitely not happy with my experience. I made an appointment online at this location to get…read morea PCR test done and the system allowed it to go through, so I thought I was good to go. When I get there for my appointment, I waited 10 mins before someone came and told me to go to StatCare next door to get it done (I assumed they were affiliated with each other). The front desk employee at StatCare said they were not affiliated with each other and she had no one to administer the PCR test since it was a Jewish holiday. She also mentioned that staff from this Quest location did the same thing yesterday to their other patients. I go back to the Quest employee explaining that StatCare didn't have anyone to help me and she just gave me the same answer: "I don't have any kits to administer." Why wasn't I notified in advance at all?? I would've changed locations if I knew there weren't going to be any tests! I needed this test done TODAY to attend a wedding this weekend! The Quest Diagnostics employee gave me no options, nor did she even give me any other locations to go to, I had to google it myself. Now I'm scrambling to see if any other Quest locations will administer a PCR test to a walk-in patient (aka ME). I will not be coming back for PCR tests unless I'm forced to. Update: I was not able to find any Quest Diagnostics locations that would take walk-ins for PCR tests, but NYC Health + Hospitals (6315 14th Ave) had tests available for me as a walk-in so I was relieved. If Quest Diagnostics does the same thing to you, please go to NYC Health and Hospitals instead!

I came here twice, the first time I came here for the blood test, they messed up already and I…read morethought it was a one time incident and since the location is close to me so I gave it a try again today... as you can see, it's just another bad experience, it's painful and just got bruises for both times... I went to all other locations and didn't get bruises and the process was smoother

Very fast and practical. I was admitted inside before my appointment time. There was very little…read morewait. Got my TB shot right away. Front desk lady could have been friendlier but that's ok...

On May 19th 2025, I went for a medical examination required by my home care agency, to one of the…read moreoffices MOBILE HEALTH at 1797 Coney Island (Brooklyn) and unfortunately, the experience was deeply unpleasant. I found the staff to be unprofessional and lacking in empathy--particularly concerning given my intense anxiety about blood draws. When I asked if there was a comfortable space where I could relax during the procedure, I was simply pointed to a cot, with no further assistance or reassurance. What concerned me most, however, was the disregard for basic hygiene protocols. The young woman handling my insurance information was wearing gloves she had not changed, despite having assisted multiple patients before me. She continued to wear those same gloves while managing my registration. This office is pretty dark and the lack of hand-washing facilities in the exam room is shocking! Maybe I would treat these facts differently if I had never seen decent medical care in the US! This raises serious concerns about adherence to universal precautions--standards that are not optional but mandatory in any healthcare setting, especially when gloves are involved. After I voiced my grievances,I was denied service and had no choice but to leave without receiving the necessary care. I am hopeful that this issue can be resolved locally and amicably, without the need to escalate the matter to the New York State Department of Health. But, unfortunately, I did not see any attempt to correct this situation. I am officially assisting my elderly mom and I don't understand why our family members have to go through any exams dealing with each other at all. We all truly believe it is an unnecessary waste of public money!