I like going to this lab. The staff are professional and they are thorough. Did I mention, they also draw blood painlessly. This lab is easy to get to via subway. The lab is located on the 2nd floor. You can check in for your appointment through their check in monitor or by using the quest diagnostics app. They call you in pretty quickly if you made an appointment. It's best that you do. They take walk ins too but I don't know how long the wait is. They have a bathroom inside the waiting room and ample seating. read more

Appointment was quick and on time. Came here twice already for my toddler (3 yo). Both times we had different people draw his blood and they were both good. My son was upset during the initial poke, but with some distraction on my phone, he was able to go through the whole blood draw without crying. I was so proud of him. This location was much better than the experience I had at the 8th ave location, where I had to go back a second time because when I went there the first time, they didn't have anyone that was able to do my toddler's blood draw correctly. read more

Great office easy to get appointments and friendly staff. Outside door is locked and hard to get in. Second floor with elevator easy. Giant swollen vein and bruised badly from blood work. read more

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The absolute worst quest in NYC I've been here several times and with out a doubt every time I come I have a problem they have an Asian kid working the front desk checking people in that doesn't understand when you ask for a supervisor. We walked in with an appointment 20 mins early left 2 hours later they were excepting walk ins and anyone they knew over appointments very unorganized trust me never come here. read more

Quest Diagnostics - No one is here yet I'm still not being called very unorganized - Laboratory Testing Near Me - Brooklyn, New York

Yesterday I traveled at least 1 hour and got there with my dad around 12:20pm. We were told to leave because we didn't have an appointment and asked us to schedule another day. I've explained that I drove to Brooklyn to take my dad to do his bloodwork as he has a procedure on Friday so I can't come back again tmw. She did not care and gave me a paper to schedule another time. Note that there was nobody else in the room and they close at 1pm. For 40 mins left before they close, they can definitely take a walk in. This place is very disappointing and unaccomending so we will not come back here. read more

the Japanese doctor there is amazing. Though he doesn't speak much english, he was phenomenal. Idk what he did different but my arm was not sore at all after getting blood drawn and it went so quick! Normally it's sore for 3-5 days afterwards. idk what they be teaching in Japan but my gosh i trust him with my life read more

No wait time for me. It was not busy when I went. The patient care technician was quite nice and efficient. There was no one at the front desk, so she really had to multitask, if more people walked in. She spoke fluent Chinese. read more

This place is a zoo. Had an appt for 1pm today. Arrived 1250pm and finally was seen at 150pm just to be rudely told that I need to have my prescription printed for them. Meanwhile last month, I did the same exact test and provided a photo/pdf/email and there was no problem. The two employees working there today were extremely rude and not helpful. I walked out of there and went to urgent care right across the street and was seen in 5 minutes. I have witnessed them speak to multiple patients rudely and aggressively today and that's not acceptable. read more

Blood drawing. Good treatment. Long waiting for service! Maybe the location, should have more help in this location. read more

Just don't, save yourself the aggravation and schedule at a different location. Other than the ease of checking in and the lovely front desk staff, they're inept and frustrating. read more

Don't get a blood test at your family doctor, go straight to the source! Your doc is just going to send the blood sample to these guys, so you are saving an extra co-pay! These guys work real fast and if you make an appointment for a certain time, you really can go at any point in that particular day! I was just told that today and had no idea. Fast, friendly, efficient and cuts out the middle man, that's all you can ask for (and saving a couple of bucks too). read more

Quest Diagnostics - Laboratory Testing Near Me - Brooklyn, New York

I made an appointment but was missed somehow and ended up waiting 2 hours. They were puzzled and kept on taking people even after I stated my appointment was at 12:40pm and I was informed it was cancelled by the system. There was no care that my appointment was missed on their behalf and no urgency to get me in. I understand these are different and difficult times but this place is not organized and needs a a manager on site, clearly they are not able to manage this place. read more

I personally like this place. It's clean and they for the most part move quickly. I've only been to appointments during early morning hours. I don't know the man's name, but he finds my veins quick and painless. I can't say the same for the others. Parking is ok, but I walk there. Best advice I can give anyone is of they are coming here, then they better make an appointment instead of just a wall in. Walk ins will wait forever, unless it's empty. I personally never has any problems here. Highly recommended if you need blood drawn. read more

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This quest diagnostic has the most inefficient people working the system. Their buzz-in system is ridiculous and the guy on the intercom had the nerve to tell us we don't know how to read when he answered to buzz us in. The receptionist at the front was pretty much nonexistent most of the time, she disappeared for a good ten minutes when there were 10 people in the waiting area. People who had questions or just arrived had no one to ask for help. The only redeeming factor was the phlebotomist Winnie who drew my blood and that is why I rated this place 2 stars instead of 0 (if I could put that). She has good bedside manners and she didn't hurt at all. If I were ever to go back, it would be because of her only. I recommend making an appointment because they do honor that system. read more

I have done blood work on a Saturday morning as a walk in before but today I'm refused service.

Made an appointment and arrived at the place a little earlier. The facility was big and not crowded at all. I was called within 5 minutes. The technician was professional, friendly and quick. I will definitely come back here if needed in the future. read more

I had my blood work done there twice - made my appointment online, easy in and out. My first experience - the male 'receptionist/tech' person took my blood - he was visibly lacking the skills to take blood, considering the tremendous black and blue on my arm. It wouldn't go away for more than two weeks. Another, more serious issue - and it happened twice before - once you pay in the office using your credit card (you will see this posted QUEST DIAGNOSTICS LAB TESTING), however, approximately a week to three weeks later QUEST DIAGNOSTICS 800-631-1388 NJ is going to CHARGE YOU AGAIN - without your authorization - I already had to dispute the charge twice! - BEWARE - THEY DOUBLE CHARGE - check your credit card statements. That's theft - my next step will be filing a complaint. read more

Made an appointment by phone, only a 6 minute wait from waiting area to exam room. The phlebotomist was a sweetheart, soft spoken, efficient, professional and painless. I'm sorry I didn't get her name. An all around pleasant experience! read more

Absolutely HORRIBLE customer service! The guy in front (receptionist) is beyond rude and not accommodating in the least bit. The waiting room is packed and I've been sitting here for over an hour and all they kept saying is 5 more minutes while they don't even know who's next or anything! read more

Quest Diagnostics - Laboratory Testing Near Me - Brooklyn, New York

So unprofessional. Their elevator doesn't work and the staircase is locked. Waited 15 minutes trying to reach them by phone. No one answered the 12 calls I made and their mailbox is full. If they can't manage this aspect of their operation the last thing I will allow is for them to touch my child with a needle. Stay away and find a competent lab. read more

The experience was shockingly impressive. First, I made the appointment online which was extremely easy. The website is logical and easy to use! The location is odd, you must use buzz in system. Be prepared to follow signage for step by step direction to get to office. As soon as we signed in my mother was taken back for her blood draw. The place was pretty empty. This is shocking because I have never seen a low volume blood lab! They were efficient and quick! Mom said the phlebotomist did an excellent job and was able to get her vein quickly. I would have provided her name but she never gave it. I don't appreciate when a proper introduction is not offered. Let's see the next time we go! read more

I was in and out within 30 minutes. Very easy to make an appointment, and location was convenient/clean. The woman who took my blood did a good job but she could have been a little friendlier. read more