The desk receptionist was very nice and friendly! He saw that I was an out of towner and gave my…read morerecommendation as to what to do in the city while visiting. Checking in was also a smooth process and a quick one if I don't say so. The room was clean and spacious like most suites. I didn't have any issues or complaints with anything. The breakfast spread could have been a little better in the morning but I won't complain too much as it was better than nothing at all. I'd definitely stay here again no problem.

I travel for work. Not a little bit, a lot! I am in the field 12 days, home 2 days, rinse, repeat…read more I always stay at Hilton properties when I can. Well I recently changed companies and there was a gap between the last job and this one. Money was tight due to some personal issues that had to do with me leaving the last job and having a gap. I was checking in on a Monday to start work at my new company the following day so I did not have a company card yet. The hotel was booked and paid for by my new employer and my reservation was for 12 days. As I mentioned I'm a loyal Hilton customer and I use the Hilton Honors app. The day before check-in I used the app to select my room. I think this is where the problem started. I had a personal card as my payment method on the app and I think that when I checked in it switched from using the payment method my employer provided and switched it to my personal card, which did not have a large enough balance to cover the 12 days I would be staying. So my check-in did not go through. I calmly tried to explain this issue to the front desk attendant and she was absolutely uncaring, I think her primary concern was that she did not know how to resolve the issue so she just wanted it to go away. She insisted that the only card they had for this reservation was my personal card. I offered to get some info and call some people and stepped aside because there was another woman who needed help. Turns out the other woman was trying to sort out an issue with personal vs corporate payments but hers was a bit different than mine. I tried to step back up when that woman went back to sit in the nearby chairs but the receptionist told me she was still working on that woman's issue. She eventually called a manager and after dealing with the other issue asked about my issue and the solution was simple and something I had politely suggested earlier. The entire time she was uncaring, responded with blank stares and made pretty clear she didn't care if I slept on the street that night. I've been in Homewood Suites several times before. This one is new but it's not well designed. In the king suite there is one table and chairs that are taller than dining table chairs but shorter than bar height chairs. I am using the bags of supplemental blankets as a foot rest so that blood flow isn't being cut off as I sit to do work at the table. Other locations have also had a small work desk with a suitable chair. There is a built-in nightlight at the bathroom sink that can't be turned off. I covered mine with a band-aid. In the shower room and toilet there is a door and a motion sensor light. In the middle of the night it's like a flashbang grenade. I had to put two band-aids on that one. I don't really like the shower but it's a 3/5. The AC is like so many now. It lies. It turns off in the middle of the night. The breakfast is pretty average. There is usually a sausage, then they have had Chicken Tinga or Chorizo and Potatoes. Yukon Gold potatoes and scrambled eggs. Waffles, yogurt, oats, sweet baked goods, bagels. A condiment bar with a green and red salsa, jalapenos. Only one dispenser for regular coffee so it is often empty. Their OJ is in a pitcher and the cups for it are extra small, plus it has a chemical taste. I'm not a fan of hotel breakfast in general and this is no different than most. Oh, the dish washing machine is extra loud, like crazy extra loud. You can also hear every footstep from the room above, so I'd opt for a 4th floor room. Even thought this hotel is new the laundry is coin-op. EDIT: After the owners response I want to say that I have had exceptional experiences with the shuttle drivers. All of them. I should have mentioned that. Also, besides the person I dealt with at check-in I have had positive experiences with the front desk staff. However, the chair issue is too much for me. I will be looking for an alternative when I'm in the area and I will be back often. I need a foot rest and my makeshift solution is not cutting it. I cannot comfortably work at the table because the chairs are too high. I appreciate the response. Thank you!

This place is just COOOOOOOOL. You will NOT regret your stay!! My boss took a bunch of us here for…read morea team building. It has been my favorite hotel stay to date. Make the reservation!

Great location and the food was good. We ordered the beer butt chicken and it was moist and…read moredelicious. BUT I ordered a doubleG& T and they charged me 24.00 +1.00 for tonic ? Here is my drink WtH? This is milwaukee! Kinda struggling with that. ! Side note, lovely service!

Milwaukee, you surprised me in the best way possible. I'm so in love with this city for it's…read moregenuine charm and hospitality. I came here for work during Halloween season, and the decorations covering the hotel were festive. These were some of the nicest, warmest, most welcoming staff members I've ever met. Just a lot of "awww" feelings. It's the details that matter. They have a well-stocked lobby store, plenty of parking, and a cool outdoor fire pit. They have a pickup table for delivered food (thank goodness) and a morning coffee station with STRONG beverages and French vanilla creamer. Even their wake-up call was cheery. Being so close to the airport, I look forward to staying here again.

I would like to provide a second review after speaking directly with the hotel manager. Overall,…read morethe hotel was in good condition, with the exception of the bathroom, which had mold and other issues. The manager was not aware of the condition of the room or bathroom and took the situation seriously once it was brought to his attention. Most of the difficulties I experienced were related to Booking.com and their customer service. However, I want to recognize the hotel manager for taking responsibility and addressing my concerns professionally. He assured me that he will review the accommodations and inspect the rooms to prevent similar issues in the future. The manager followed through on his word and took care of my situation, including addressing my concerns regarding the booking. I appreciate his professionalism, accountability, and willingness to make things right.

My husband and I came here to celebrate our 8th wedding anniversary and they were having a deal…read more(buy 1 night, get 1 night FREE), who can pass that up? Lol. We stayed in the Oxford cabin and ended up paying $271 for 2 nights. Still an awesome bed and breakfast, friendly staff, delicious complimentary cheese and wine of your choice. Small issue, it was lots of ants this visit. Maybe because it was warmer this visit, but they were everywhere. Besides that, great trip. Of course, we'll be back, we LOVE it here.

Love this place. Mu husband and I came here to celebrate our anniversary. It was our second visit,…read morebut the first one was nearly 10 years ago. Place has been maintained beautifully. Fantastic location and definitely walkable to downtown Lake Geneva, although if you have mobility issues, maybe not. Friendly staff, special little touches, and cozy cabins! We promised ourselves that we will not wait this long next time.

Got stuck overnight at the Milwaukee airport so needed to book a hotel for the night. Went through…read morea 3rd party (which will remain unnamed!) to book a reservation and the hotel provided free airport shuttle service. When we got to the hotel, the reservation made through the 3rd party could not be found! Nevertheless, Donna at the front desk was able to accommodate us at a rate close to what we had originally booked, and she even upgraded us to apologize for any inconvenience! She definitely went above and beyond to make our stay welcome. The Staybridge is also right next to a walgreens (same parking lot) if you need any supplies for your stay. There are restaurants a few blocks away that deliver to the hotel, but we didn't take advantage of them. We had a stovetop, fridge, dishwasher, silverware, microwave, toaster, tv/dvd in the room. Rooms are clean, free wifi and free breakfast. Thanks again Donna for keeping us out of the storm and allowing us to bunker down to watch the Super Bowl comfortably!

Not sure what it is with hotels and not hiring enough house keeping we showed up a hour after check…read morein and the room is still not ready you charge enough money to hire a extra person to help clean i dont wanna pay for a room I cant use front staff was helpful so 2 stars

We spent four nights here for a family wedding. I am disabled and Towneplace has good rooms for…read moredisabled people, so we've stayed in several motels in this chain. The place was exceptionally clean. We were offered room cleanup every day, which is unusual and pleasant. Our room was spacious and quiet. The staff was friendly and gracious. My two issues with this motel were about corporate choices. First -- I think the breakfast selections on offer are strange, very much not to my taste. This has been true of every Towneplace we've stayed at. Second, the handicap shower plumbing didn't work very well. The cable to the handheld showerhead was too short and also leaked. The grab bars in the shower are polished chrome and were very slippery when wet. Again -- these were choices made at the corporate level.

Staff is most pleasant which is refreshing these days. From front desk to morning kitchen staff…read more The rooms are small but pleasantly equipped with everything you could possibly need. Only dislike is the shower. It's an open shower with only half a door. Freezing and water goes everywhere. Not a fan.

Sheridan's brunch and food is great. I've never gone wrong with the Oatmeal-Blueberry Pancakes or…read moreEggs Sheridan or the Pulled Pork Benedict. It's a nicely decorated place, with comfortable seating, and a fireplace in the back dining room. And while I like visiting, service has always seemed to be lacking, from taking that first order, to refilling the coffee, to getting the check, and I see others have pointed that out. They serve Valentine Coffee, which I love, but get bigger cups (and Splenda)! Tea cups don't do us coffee drinkers justice if the coffee service is slow. Yelper Cliches: Can we stop calling restaurants that have been on Yelp for a full decade with over 100 reviews a "hidden gem"? Sheridan's is in plain view on Lake Drive (four lane highway 32), and everyone in the area knows about Sheridan's. Sheridan's is not bad, could be better, A-Okay 3-stars.

They have an electronic keycard for the building and your room, and no reception. They give you a…read morecode for the lock box the first day and leave your key in there (along with everyone else's). On the second day, they apparently decided to change our keys without telling us. We were stuck outside in the rain with no way to get into the building, and no one to buzz us in. They said "we changed your keys and slipped your new keys under the door." Big help that is when we are stuck outside in the rain. What a ridiculous thing to do. The walls and floors are paper thin. There is no water to drink.

Beautiful hotel with restaurants and bars on-site. They will…read morehave live music or dj sometimes at night. They have a free area to look at art and great food at the attached restaurants. I have been here for my friends 40th birthday, and a girls stay and both were amazing. It's located in downtown Milwaukee so close to the local night life. And if you didn't want to leave the hotel you would not have to as they have plenty of entertainment there. I just wish it was a bit more affordable otherwise I would be there all the time if I could :)

I adore this hotel! I've never had the chance (yet!) to actually stay at Saint Kate, but I'm a huge…read morefan of the entire atmosphere. I love the bar and lounge area. Great bartenders and unique drinks. The "art" part of this hotel is very much evident right when you walk in. They have an artist in residence, a gallery with is regularly changing exhibits or installations. This amazing former cigarette vending machine turned an art vending machine. A bright and colorful design which provides another opportunity to explore art but different mediums. I always make sure I have cash in hand to grab a piece or two from this brilliant addition to the hotel. Such a wonderful feature and an asset for Milwaukee!

Had an amazing experience during my stay! All of the amenities were were wonderful, not to mention…read morethe amazing location for activities around the city. Francisco brought such great energy in my interactions with him, he also gave great tips on how to pass time in Milwaukee! I would definitely come back here again and again!

If you find yourself in Milwaukee, this is the place to stay. We were here for a week. We never…read moreneeded a car. Granted my husband's work had a shuttle for him. We took Uber's if needed, but every day I was able to walk comfortably all around. The location is perfect. The spa is lovely. It's warm and cosy which is nice in December. We enjoyed a steak dinner in the restaurant on premise. I also had breakfast every morning and they had amazing eggs benedict. The prosecco at check in was the cherry on top!