This place is just COOOOOOOOL. You will NOT regret your stay!! My boss took a bunch of us here for…read morea team building. It has been my favorite hotel stay to date. Make the reservation!

My stay at The Iron Horse Hotel was extremely disappointing, especially for a property that markets…read moreitself as a boutique experience. From the moment I walked in, the lobby was overwhelmed with a heavy, Axe body spray-like scent--so strong it felt like walking through a middle school locker room. I assumed it was temporary and that my room would be a relief, but unfortunately, it was worse. The room smelled musty, like a house that hasn't been aired out in years. To make matters worse, the wallpaper was peeling off the walls, which is unacceptable for a hotel at this level. Beyond that, the overall cleanliness of the hotel was lacking. For a boutique property, I expected a much higher standard, but the space felt worn and not well-maintained. The bed was hard and uncomfortable, and the towels were rough--far from the soft, high-end feel you'd expect. The most concerning part of my stay, though, was waking up at 1:45 AM struggling to breathe. It genuinely felt like a reaction to something in the room--possibly mold or poor air quality. I initially thought I was getting sick, but after spending a few hours away the next day, I felt completely normal again, which makes it hard to ignore the room as the cause. If you have any respiratory sensitivities, be cautious. I contacted the front desk to explain the situation and was told checking out early without being charged for another night wouldn't be an issue. I even offered to return around noon so they could turn the room, but was told not to worry since they weren't sold out. When I returned later that day, there was no note, and the staff refused to honor what I had been told, citing the late checkout time. While I understand policies, the inconsistency and lack of follow-through were frustrating. I also dined at the hotel restaurant, which didn't help the experience. The food was overpriced for the quality--my salad was warm, fries were room temperature, and clearly sat out too long. Dessert was equally disappointing; the lemon tart was buried under an excessive amount of powdered sugar, making it unpleasant to eat. It's honestly a sad day when I transferred to a basic airport hotel--Hyatt Place Milwaukee Airport--and had a significantly better experience. The bed was more comfortable, the towels were actually soft, and even the shampoo and conditioner were noticeably better quality. On top of that, the Hyatt was spotless, which only made the lack of cleanliness at Iron Horse stand out even more. Overall, this stay fell far below expectations. Between the condition of the room, air quality concerns, cleanliness issues, and poor service recovery, I won't be returning.

We live in the area but we stayed overnight to go to a play. The service is really good at this…read morelocation and the staff is really nice. The beds are comfortable and we're able to leave at a decent hour the next day. I recommend this location

As someone with a heavy and absurdly large suitcase, I was disturbed to see a bunch of stairs to…read moreget to the entrance. We arrived overnight, 1am, and it was nice that someone was there to lift our heavy shit up to the lobby. It was also nice that there was a person, behind the desk, as we walked in, to check us in at that hour. They must have expected us bc check in took about 30 seconds and everything was ready which was greatly appreciated after a long day of traveling. The man said some shit about the room being over to the left. I saw an elevator and my first instinct was to go in it. We stepped in it and when it was time to choose a floor, my heart sunk when I realized that our room number was 123. You know what that means. First floor. I don't think I have ever been on the first floor in a hotel in my life. Ok so we then stepped out of the elevator (humiliated) and went around the corner. Needless to say, the view is trash. I think there is both a wall and a dumpster, within our view. The ceilings are high and that means the curtains are very high and therefore hard to move. The room is on the smaller side but the high ceilings make the room seem larger. The bathroom was decently sized at least. The shower was also decently sized and with decent water pressure. The water temperature was easy to figure out and control. The toiletries were well stocked. We were given 3 towels for two of us which is better than two but worse than four. The towels were basically sand paper. To the contrary, the bed was heavenly. I LOVE that they do an actual sheet rather than just the fitted sheet and a fucking duvet as if we are sleeping in the tundra. One of the pillows was a joke of a pillow, which is unfortunately pretty common in hotels I have noticed. The other pillow had barely adequate enough integrity to be better than a few layers of tissue paper. Thermostat worked well. Location, btw, couldn't be better. The market is basically right next door as well as many restaurants and bars. The house keeping is every other day. Our room got zero TLC after our first night. After the second night, our room was made up but our three "main towels" had tumbled down to two which is, as said above, worse than three. Oh, when we arrived there was that extra roll of toilet paper but the active roll (on the dispenser) had like two sheets so we were cutting it close after the first full day and had to request another. When our room was serviced on the second full day, we weren't given any additional TP! Cutting down our towel supply and not replenishing the TP? What did we ever do to you? We had to ask for another buffer/safer roll again for the second night in a row. Desk people probably thought we were dumb and shitting ourselves. This stuff weren't deal breakers but made for a less than ideal stay.

Wow! I recently stayed at The Pfister Hotel for about a week, and I absolutely loved my experience…read more From the moment I walked in, the staff made me feel welcome. They greeted me warmly, helped with my bags, and even brought them up to my room. Before my trip, I was honestly a little nervous because I'd heard so many stories about the hotel being haunted. Thankfully, I didn't experience anything unusual at all. It ended up being one of the best hotel stays I've had. I stayed on one of the upper floors, and the views were beautiful. Waking up to the sunrise and watching the sunset in the evening made the stay even more special. The staff checked in with me every day to make sure I had everything I needed and were always happy to offer recommendations. They even upgraded my room at no extra charge, which was such a thoughtful surprise. The rooms include complimentary coffee, tea, and bottled water, and I was impressed with how fast the elevators were. I never waited more than a couple of minutes. The location is another huge plus. It's right in the heart of downtown Milwaukee, and so many great restaurants, coffee shops, and attractions are within walking distance. If you don't have a car, it's incredibly easy to get around, and Uber rides are very affordable. One fun thing about staying here is that there's always a chance you'll run into someone well known. I was told that every U.S. president has stayed at the hotel, which adds to its rich history and charm. The people staying at the hotel were just as friendly as the staff, and I met so many wonderful people during my visit. If you stay here, make sure to go all the way to the top floor and check out Blu. The views alone are worth it. I truly loved my stay at The Pfister. If I'm back in Milwaukee, I would absolutely stay here again. Next time, I also want to treat myself to the spa and salon inside the hotel.

This was the start of our trip for my cousins wedding. On our arrival the beautiful bay window in…read moreour room was filled with spiderwebs. When we checked out we left our items at the bell desk and got our ticket we were headed to the brewers game. After the game there was no one at the desk and after about 10 mins of waiting another hotel person came to help us. I had to keep telling her we had more stuff, in the stress of waiting and having to tell her we had more items my husband's garment bag was left. It had his suit for the wedding we were going to. The whole reason for the trip. I was sent a link called " I left my stuff" which felt like a slap in the face, I didn't forget it, they did not return it. I had to pay $88 to overnight it. 6/5 it was shipped and I didn't receive it until Monday 6/8 at 10 am. So on top of the $88 we were out we had to go to a suit shop in town and spend $630 for another suit. This definitely was such a big stress of our trip.

Our experience one-night at the Kimpton Journeyman was perfect. We've stayed at a handful of…read moreKimptons around the US (and even one in Paris) so we dig the overall modern-boutique vibe, generally hopping atmosphere, and, of course, the signature complimentary wine hour! We got all of that during our one-night stay. It's perfectly situated in the Historic Third Ward with easy walking access to anywhere you'd want to go in that part of Milwaukee. Our room was nice on a high floor with a decent view of the surrounding buildings. Everyone at wine-hour was friendly and seemed happy to see us. I enjoyed the wine...the snacks part may have been a little less in terms of offerings from what we experienced elsewhere, but halfway through my glass of wine I'm pretty sure I didn't care...it was a pre-dinner situation anyway.) There was always a lot of people and energy in the lobby throughout our stay. They have a very popular roof-top bar which attracts lots of people from outside of the hotel. We loved it here and would definitely stay again!

Hotel was nice but for a $500 hotel they should have nicer toilet paper . I guess it's a cost…read morecutting thing

Highly recommend. The staff & valet were so kind, helpful, and quick. The whole place was super…read morenice & clean. It's a great location, close to everything, and only a scooter ride away to certain things.

3.5 stars Read on for my 'Pros' and 'Cons'…read more.. YOU MAY NOT GET THE ROOM YOU PICKED OUT ON THE APP Be cautious that if you book a room on the app before arriving, they might try to put you in a different (worse/noisier) room when you get there, telling you the 'view' is better. This happened to us and I overheard it happening to someone else checking in. The room they chose to put us in was facing the street and extremely noisy. (Not worth the so called 'view'). After unpacking and getting ready for bed and trying to bear it, we decided to ask to switch rooms (to the room we'd originally booked on the app!) We packed up and moved to a room facing the alley, although it still had *some* street noise, it was much better. I think they try to put you in the 'unsellable' rooms in hopes that you'll stick with it. We still had to wear ear plugs and run the A/C at night to drown out some street noise. You might argue that any downtown hotel would have have street noise, but I don't think this older hotel has very good insulation. Read on for the PROS AND CONS... PROS ~Friendly, accommodating staff, really can't fault them. Kathy in the breakfast room is especially friendly. ~Decent location, walkable to the airport bus stop, Avis, Harley Davidson Museum, River Walk, Pabst Mansion. Most attractions were a 15-20 minute walk. For sights further by the lake (i.e. Milwaukee Art Museum), we took a ride share. It would have been more convenient to be closer to the waterfront, but this is reflected in the price. (Which I thought was still expensive!) ~They gave us some drink vouchers to use in the bar as we were celebrating an occasion. That was a nice touch and we enjoyed the atmosphere in the bar and the friendly bar tender. ~Clean. ~Daily housekeeping service. ~We paid for the breakfast buffet as part of our tariff, which was in a dining room with a buffet all but one day (a Monday) when they had us pick off the menu as there weren't enough people to warrant a buffet. Despite the buffet, waitstaff serve your drinks, so factor tip into the price. Try to get a table with Kathy serving you. ~Standard room amenities like iron/board, safe, decent shower, pump toiletries, large TV, mini fridge. ~Three elevators that always came quickly. CONS ~Noisy, especially if your room faces the main road. A lot of noisy motorbikes, sirens, people blaring music. The hotel can't help this, but it didn't seem like the windows were insulated very well, perhaps due to the fact it's an older hotel that's been renovated. I would not recommend staying here on this factor alone. ~Small bathroom. We like to both be in the bathroom getting ready in the morning -- one shaving while the other is putting on make-up, etc. The bathroom was definitely tight. ~When we checked into the first room they put us in (we later switched rooms), the A/C was soooo cold. We couldn't adjust it, so they sent a technician out to fix it. ~When we switched to a different room, the TV didn't work, so a technician was sent out to fix it the next day. ~Older hotel that's been renovated -- you can tell by the popcorn ceilings. ~No pool. ~Still quite expensive for the location/noisy rooms. ~Breakfast is not completely self serve, so tipping is expected. (They take you to a table, take your drink order and serve your drinks). ~Decor has been updated at some point, but is still a little dated. Helpful?

I adore this hotel! I've never had the chance (yet!) to actually stay at Saint Kate, but I'm a huge…read morefan of the entire atmosphere. I love the bar and lounge area. Great bartenders and unique drinks. The "art" part of this hotel is very much evident right when you walk in. They have an artist in residence, a gallery with is regularly changing exhibits or installations. This amazing former cigarette vending machine turned an art vending machine. A bright and colorful design which provides another opportunity to explore art but different mediums. I always make sure I have cash in hand to grab a piece or two from this brilliant addition to the hotel. Such a wonderful feature and an asset for Milwaukee!

I stayed here on a business trip. I am not a big fan of modern art and they got some creepy half…read morestatutes in the corner but, they rooms were nice, the hotel bar had basically everything you could want and the bartenders were super friendly. The food I had was pretty good too. If you are looking for something a bit more upscale, I recommend.

This place is Beautiful and the location is perfect for checking out downtown Milwaukee. The staff…read morewas great the valet service was Johnny on the spot. The breakfast was good they just were behind the demand of the people volume.

Excellent location, convenient to the Public Market, restaurants and lots of spots downtown. Good…read moreservice a a great spot!

Dubbel Dutch is a good place to stay downtown, if you like a historical place that is clean and…read morecomfortable, with no frills. They have their operation down-no interactions with staff for check in, check out on site. Room 301 south is a king room with a large space that I recommend booking. The Agency is the onsite cocktail bar that is worth booking and trying-see separate review to follow.

We stayed at Dubbel Dutch while in town for a weekend at Summerfest. The boutique hotel is within…read morewalking distance of the festival which was very convenient and saved us Uber fees. Location, location, location! The hotel is built within a remodeled mansion and has the basic amenities you want in a hotel - AC, WiFi, modern bathrooms, plenty of outlets - while still maintaining its unique charm. I wish there were more surfaces in our hotel for storing my toiletries in the bathroom, a place to set things in the room (aside from the floor), a desk. This may be unique to our room, all the rooms at the hotel are different. Not an inconvenience, more a note to ownership for an easy usability upgrade. We had an issue with our automatic lock keypad at midnight after walking home from the festival. We texted the number and someone responded right away. There is not a front desk here so quick response to offsite staff is critical. The hotel contact was friendly and drove to us in 15 minutes to resolve the issue. Tips if you stay here - a) get pre-reservations at Agency cocktail bar set inside the hotel if you're into libations (including non alcoholic). It's a small space and super fun time, they book up quickly! b) when they offer you a dedicated parking space right outside the hotel for an additional fee, take it. We found this so convenient to have our car in the same spot for the full stay I enjoyed the stay here and would happily stay here again, particularly with any planned downtown activities.

This was the first time out family had the oppertunity to stay at a "Guest House", and we could not…read morebe more pleased with our stay. We loved this space and the amenidies. Our famlily loved the seperate stand alone entrance to our loft , this allowed us to come and go and not interfer with the restaurant guests. The kitchen and room setup was amazing. The room had exposed brick and high celings and was perfect for a family of 4. We utlized the scooters to get to numerous places in Bay View and Lake Michigan beaches. We could park the scooters on the curb outside the building and that was very convienent for us to come and go and have a scooter available The Sorella Restaurant that shares the building is amazing , we had a neapolitan pizza" and 2 pasta dishes and it was supurb and a fast easy for guests to have a great meal and not have to leave. This will be the only place that we will stay when we come back to Milwaukee in a few years. Thanks again for providing a wonderfull guest expirence.

God, where do I start?…read more First off the place is sophisticated and well appointed. That's not the problem. I was there on a Saturday night and my room was just above the street, freeway side. There was non-stop drag racing, loud stereos and yelling till 3AM. At first I thought the window was open because it felt so close, like it was 10 feet away. Turns out there's just really poor noiseproofing. They do provide ear plugs but they didn't help. When i complained about it, (everything by text, BTW) they said they had never heard that complaint. The first lie of a series of other crazy lies. At checkout, Rosa said she would talk to the owner and adjust my bill. I thought.... great! Weeks go by and like 20 texts, still no credit. I called and talked to the owner. He assured me I would get the credit. Another week goes by. Finally they said they had issued the credit and sent me some "proof". My name and the words "-$100". What the hell was this? I still had no credit, having checked my credit card daily. Finally, almost a month goes by and I email the owner and say, I never got the credit. He said he didn't have time for this and they would void the credit card "credit" and mail me a check. It's been weeks and still no check. I figure these grifters need the money more than I do so I'll just let this review suffice. Stay at your own risk. Sketchy as hell!

My wife and I like going to breweries and as part of our Dodgers weekend to Milwaukee I surprised…read moremy wife and booked a few nights at the Brewhouse Inn. I'm not posting pictures because everyone else has given you all you needed shots of the hotel. The staff has been great. The room, very nice. Here's the warning, if you have a car, don't park on the street unless you go on line and get the overnight pass. The parking police here are sneaky and as soon as that meter runs out they're there. Talk to the valet, he can give you the best options for parking. I'm paying more in parking tickets than what I paid for the car. Even with that, this place is worth stopping in and having a PBR.

I once again, foolishly, gave this place the benefit of the doubt and waited an entire week for the…read morephone call we were supposed to receive from the hotel's manager to discuss our extremely disappointing experience. No surprise to me, the call did not come, so here is the written review; When we arrived Sunday the 19th, it took the receptionist almost 30 minutes to get us our room. She could not find the room for the couple ahead of us in line. Eventually they stepped aside and allowed us to get our key. She had no idea what she was doing, told us she was new, and no one was around to help her. When we arrived at our room, although we booked a queen, it was a full sized bed. There was a dirty band-aid on the nightstand. Unfortunately since my husband and I were in the service industry for over a decade combined, we often give people the benefit of the doubt and ample opportunities to make things right. The TV was very small and only cable, which often cut to "no service" before reviving itself. The water pressure in the shower was abysmal. My husband bought the Brewhouse Gameday Package because it was our honeymoon. Again, the blonde girl at the front desk had no idea what was happening, no idea what the listing for the package was on the website, and no information. She directed us to the employees of On Tap, who stated "well this just looks like a screenshot from our website" ...which it was. We paid for the package, the receptionist knew nothing of it, and the staff at On Tap knew nothing about why the receptionist knew nothing. Over and over, excuses were made because "she's really new here". We were eventually given our 2 free drinks and our $40 comp for the restaurant, probably just because we wouldn't let it go. Come the end of the Brewers game, we wait where we were directed to. No shuttle comes. My husband calls the hotel, and they say they just made their last run and will not be coming back for us. Again, the brand new, know-nothing receptionist. We were specifically told by the shuttle driver that he would make runs for up to an hour after the game, or until everyone was collected. We took the shuttle there; he knew we were supposed to be on the one back to the hotel as well. Overall, it is pretty gross business to advertise so falsely and to do nothing to rectify unacceptable failures when your guests repeatedly come to you with needs. Had this been a $150 hotel, I wouldn't be writing this. I would chalk it up to "you get what you pay for" but to pay $1000 for 2 nights + the Gameday Package that let us down in almost every direction? I am honestly shocked. The morning of our check-out, we explained to a more veteraned pair of receptionists everything that had disappointed us and let us down during our stay. We were told the hotel manager was on a call; they took down my husband's name and phone number and said he would be called in a couple of days, and apologized. Finally, someone seemed to at least pretend to care. Anyway, to the hotel manager, Christopher - seriously? What could possibly be the excuse? Train your staff. At least a little. Is this just so commonplace at the Brewhouse Inn you just don't bother calling to make things right? Our friends and family will know each and every detail of our frustrating, lame stay at the Brewhouse Inn, I can tell you that much. I hope business for the rest of the season is what you deserve it to be.