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Sheri Matthews, LPC, NCC

1.0 (1 review)
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Rio Vista Behavioral Health

Rio Vista Behavioral Health

1.7(20 reviews)
8.9 mi

My wife recently was admitted here for a change in her medication. She was there for two weeks and…read morehonestly didn't have a much good to say about it. There are no visitations allowed from family ( which is a violation of the Texas code ) be sure to get a release of information signed or they won't tell you anything. Presently patients are only allowed to make outgoing phone calls for a short time as long as you have a ROI signed you can talk to the nurses to see how your loved one is proceeding. Sometimes it is difficult to reach the nurses or their supervisor. Unless it is a actual emergency I would be careful in using these types of facilities. In my wife's case it was due her medication change.

I recently took my daughter to this hospital for help the lack of communication is just over the…read moreroof if i can rate this hospital would be -5 experience. Not to mention how the supervisor nurse being very unprofessional and rude. I would call the patient advocate and no answer or call back till this day and my daughter was there 30 days not to mention.. Noone ever answers i would ask for daily updates for my daughter i got calls maybe twice a week. As a mother u want to see how ur child is doing they are very bad in communication I would highly never recommend this place. Not to mention my daughter got discharged yesterday Not a word from her doctor not a word from her therapist and no answer or call back from the outpatient program. This facility needs new management when it comes to parents leaving our kids to there hands and not even a simple call or answer.

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Rio Vista Behavioral Health
Rio Vista Behavioral Health
Rio Vista Behavioral Health

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Counseling Center Of Expressive Arts

Counseling Center Of Expressive Arts

2.0(5 reviews)
0.9 mi

Both of my kids are seen here, while it was a bit of a pain to get the initial appointment both of…read moremy kids love who they see and I've seen an improvement in their mental health

I called there to make an appointment for my son, as I had a referral from TRICARE. The woman I…read morespoke to on the phone said that they aren't accepting any children this week. As it's Friday, I explained that I don't need him to be seen this week, I just want to make the appointment. She said that it doesn't work that way, as she would first have to take down my information, verify my insurance, and then call me back to make the appointment. I said fine and suggested that she do all that now to save time, asI didn't want to have to wait any longer than I have to to get him an appointment. She said something about their owners being out of town this week, and that I would still have to wait until Monday. I'm not sure why their owners would need to be present to take down information. I again asked her to explain why they had to wait until Monday, and she again explained that that they aren't accepting any children this week. I again explained that I don't need him to be SEEN this week, I just want to get the ball rolling on his appointment, as Thanksgiving is next week (short work week) and I'm going out of town the following week. In the end, I didn't get anywhere with that woman. I DO NOT recommend this place. If they're too incompetent to even take down information, I don't want my son to be seen by them.

Sheri Matthews, LPC, NCC - c_and_mh - Updated May 2026

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