Great hotel with luxurious big room. Great staff. It's like a little golf resort. It's really cute. read more

Disappointed because of the prepaid breakfast option. Bought it for two days. Its an extra 20 Euros per person per night!. 40 Euros! Couldn't use it for the first day because we woke up too late for breakfast. Then when I asked T**** if he couldn't compensate or do something about the 40 Euros, T**** said there is nothing he could (or would) do. Maybe he could have asked me for my room number to confirm that we didn't eat breakfast. So, in the future, don't buy the breakfast option in advance. Based on T**** lack of interest in knowing my room number, it seems that you could probably just stroll in and eat. As a side note, the maid didn't refill my coffee and I had to ask for the regular, non-decaf coffee and for the two daily complimentary water bottles. On second thought, don't stay here. You are betting off staying in town instead of being held hostage in this remote, expensive, badly trained staff at this hotel. read more

Th resort is amazing and the people are extremely nice. I would love to come back. The two restaurants on the premise are awful at best. Would not not recommend; food is bad, service is lacklustered, and just a bad experience. Waited 45 minutes for an entree and then it came wrong. My family and I came in at 8 pm and didn't eat til 9:30, the restaurant was pretty empty. Stay at the hotel but stay away from the restaurants, specially dinner. read more

Disappointed with our experience just attempting to book with them. It was for potentially a long-term stay. For some strange reason being a platinum member doesn't mean anything. In fact, we drove from the EXPO area, across town, to see what it would be like as we generally love the Sheraton experience. Tried several times to get a straight answer about arrangements and prices. The young man suggested we talk to so and so...We did. Again told to call back the next day. Meanwhile, we had to get out of the airbnb that we were at. Finally, after our 4th attempt, we got some sort of clarity but were exhausted from the experience. I believe this involved 5-6 hours at this point. This doesn't happen at other Sheratons. All in all, the gist was whether or not it worked for them. We asked to speak with their seniors but were always unavailable...and with some disdain if we asked. It's their way... The facility is also a time share place. It's calm out there but it's isolated 12-13 minutes to any sort of civilization. Food for thought... read more

We were given an upgraded room because we are Starwood/Marriott owners which was really nice. However, we asked for ice and was charged 5 euros for a small bucket. Only place to eat for lunch was the glass terrace. They were only serving buffet...32euros a person for a very meager salad selection, two entrees, and a few desserts. Definitely not worth the price! Yikes! read more