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Sheraton Bucks County Langhorne

2.6 (130 reviews)
Open Open 24 hours

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Bathroom
Ausanka D.

I have this place a 1 star because it was clean. The AC had a loud sounds and in the morning our door was closed not even near check out time, house cleaning try to get inside the room in a rudeness way. The lady didn't even knock the door just try open it and forcing it, I screamed and it stopped, after 10 minutes someone again tried to open the door. This is not the best part , out of sudden we lost power, no ac, no electricity, no water, we couldn't even call the front desk to know what is going on. We watched outside and city light was running. When everything came back semi normal the water in the bathroom was yellow ohhh no shower for us. We left. We got to the front desk we got a sorry, front was unable to provided us a receipt because system issues . We ask for compensation and the manager took our phone number to contact us. We paid over $200 for the night.

Bottom right corner of the bathroom mirror
Trina W.

I stayed for a week long business trip. I learned a lot about this hotel and I wanted to share. The good - the to go food was hot and the beer was cold. I know that shouldn't even make it in the review, but read on and you'll see why. The bad - The check in was a debacle, truly. I have never had such a hard time checking in in a reservation. They said that the card my company reserved on had been rejected. (It wasn't). I gave them a personal card and they charged it not once, but three times. This naturally caused the bank to freeze the card as they suspected fraud. They were not able to issue anyone a key card. They were on a limited crew and someone had to literally walk each guest to their room. They made a mention to please order room service instead of going out to dinner. this was in effort that they would only have to go up to a guests room once to let them in. I ordered room service and was asked to come downstairs to get it and was still charged all the applicable room service fees. The staff wouldn't link my Bonvoy number for unknown reasons. The wi-fi would disconnect after mere seconds and I gave up and used my own. It made a work trip more hassle than it was worth. The breakfast buffet was pricey for cold food in warming trays. The outside building fans screech 24 hours a day which is heard from anywhere on the property. The rooms were dirty and dusty even after room service came. That was curious as supposedly they offer a $5 credit if you hang a placard on your door. I did this twice during my stay and the credit was never applied to my final bill. The Ugly - This location has been so thoroughly forgotten by their parent company that it's really pitiful. The rooms are worn out, have stains, tears and mold, please see my pics. There is no attention to detail. The staff is trying their best with the little tools that they have been given to do the job. Until their corporate headquarters make some all around upgrades, this location will continue to struggle. Bottom line, I would never treat my customers the way I was treated and I would never work for a company that doesn't empower their employees. Only if significant changes are made I could recommend this hotel.

Cracked peeling ceiling
Helena X.

This has been one of the worst Marriott properties I have ever stayed. This is also my first Sheraton property and not impressed. So I checked in on the late night. Was thankful as the other decent nearby hotels were full (not sure why) and this one had a couple left. PARKING: The first turn off was the front parking it was full and some douche guests took up two parking spots because they can't park. So I check in. I'm told to park around back and my hotel key will let me in. Park in back. Having issues with hotel key. Security helps. I go in and it's like a maze to get to the elevator and figure out where you are going. ROOM: Then the room. Omg where do I begin. So first thing is the door lock. The extra enforcement lock was barely hanging on by screws. The ceiling is peeling and hanging a little. The bed skirt is stained. The bathroom isn't that clean. The air was the worst offender. It was on high but was barely kicking out anything. Was so tempted to ask for another room because of it but I was so tired. Bed was comfy but other accessories like chairs were not. AMENITIES: Website, Marriott app states room service available. Even the phone in room has a room service button to call. So I wake up and figure let's do room service. Search all over room. No room service menu. Go online still see it says room service. So I'm like breakfast is breakfast let's wing it I don't need a menu. Call room service. Rings rings and rings. Then I guess the call got bounced to guests services and I'm like I want to order room service and she's like no we don't offer that. And I was like okay weird so what it's just that one restaurant in house where I can grab breakfast and she is like yeah but u needed to place your order the night before (probably due to covid) and I was like okay then hung up. I'm extremely covid cautious but things are opening up and slowly returning to normalcy. Requiring me to place an order the night before is extra. Plus the woman who checked me in didn't mention it so how am I supposed to know. Customer Service: check in woman was nice but did bare minimum. I had to request she put the room under my bonvoy account. She didn't tell me about the food ordering situation. It was check in here's room card bye. All in all I wouldn't stay here again. This is advertised as a Marriott category 4 and I have had better experience, amenities and more at cat 2 with Marriott.

Villanova Room - perfect for meetings up to 60 people in an amphitheater style setup
Tony M.

Sheraton of Bucks County feels like I hit the jackpot. I'm a relatively frequent traveler and am regularly attending business meetings in hotels and conference centers. What they have here in Langhorne, PA is a win-win for anyone looking for a business space and an excellent decision waiting to happen for someone looking for a great place to stay. Business - Accommodations are top notch. The vast selections of rooms and spaces are excellent, and Donna will work hard to get your event to launch in the manner that you seek. I was very impressed Pleasure - The bar was great. The Restaurant was even better. Anthony at breakfast was a huge help and made me laugh several times before diving into a wonderful meal. Brooke was a delight to have as my guide for dinner. Tina made sure that everyone at the bar was taken care of and she is great at her job! Everyone I interacted with during my two night stay here at the Sheraton have been wonderful people who really seemed to care. Thank you for making me feel so welcome. I know you must be truly valued by Sheraton.

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Best place to work at! Nekayah the front office manager is amazing! Come work for the amazing front desk team!

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Ask the Community - Sheraton Bucks County Langhorne

Does the hotel have guest laundry services?

Yes, we do.

Would this be a good place to host girls night?

Yes.

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Review Highlights - Sheraton Bucks County Langhorne

Nekayah the front office manager is amazing!

Mentioned in 2 reviews

Read more highlights

Courtyard by Marriott Philadelphia Langhorne

Courtyard by Marriott Philadelphia Langhorne

(69 reviews)

$$

Avoid this place. Worst Marriott and customer service I've ever experienced at a hotel!!…read more I booked through Expedia and called the hotel(around 10pm) to tell them I would be checking in late. They mentioned it was no problem as they have 24/7 service. When we got there the lights were off. The front desk receptionist did not have a name tag or anyway for us to know he worked there. He immediately told me my reservation was canceled as it was the next day(2am) without even asking my name or confirmation. This is absolutely ridiculous because we paid for the night up until 11am the next day. He claimed his name was Devonte and told us to leave that he could not service us. We didn't argue and left. This hotel was unsafe and unprofessional. I contacted Expedia for a refund and they denied it due to Devonte claiming to be a manager and saying law enforcement was involved and we harassed him. None of this happened. There are cameras and others were there. I spoke with the real manager Paras he said to speak to Expedia for a refund. He didn't even apologize on behalf of his employee. I told him to check the cameras to clearly see no law enforcement was involved and no harassment was done from our end. Disgusting. Avoid this place. Worst customer service. Never experienced anything like this. I will be contacting Marriott corporate to have them review the camera footage and the unprofessionalism of this location and Devonte.

Great first experience at Courtyard Philadelphia Langhorne! It was suggested by one of my best…read morefriends that I should book a room here and I'm glad that I did. Welcoming atmosphere and friendly staff awaited us at Courtyard Philadelphia Langhorne as soon as we entered the hotel. I especially loved the free parking the hotel provided which was definitely a nice perk. The hotel was immaculate and quiet. I didn't have any issues and will definitely book again at this hotel.

Residence Inn Philadelphia Langhorne - Are the holes supposed to be in the curtains? No idea.

Residence Inn Philadelphia Langhorne

(61 reviews)

$$

We came to this hotel to stay overnight before going to sesame place with our 5 year old and 3 year…read moreold. The hotel is nice for your standard chain hotel. The one entrance from the outdoors into our hallway smelled strongly of cigarettes and the hallway once in the building smelled of Marijuana. Which was totally off putting. The room was spacious but the bathroom toilet didn't flush properly. We were glad we only stayed one night. We would probably stay somewhere else If in the area again.

This is a decent hotel and I would stay here again if I was around the area…read more I booked a king bed room with sofa bed. King bed was comfy. Sofa bed is terribly thin. Don't even think of sleeping on it. Book 2 queen beds if u absolutely need a second bed. The kitchenette has a large standard refrigerator. Did not come with dish soap but I already bought my own baby bottle soap. Place seemed fairly clean but carpet made my kid's feet dirty so definitely try not to walk around barefoot. Bathroom is kinda small. Only has shower option. Can't close the door properly if a towel is on the floor in front of the shower. Hot breakfast was decent with a good variety of food. Certain meat options and potatoes change daily. Scrambled eggs is always there. There's also yogurt, cereals, waffle maker, pastries,bagel,bread. There's indoor pool and jacuzzi, gym, outdoor basketball court all of which I never used cuz I was out most of the time.

Homewood Suites by Hilton Newtown - Langhorne

Homewood Suites by Hilton Newtown - Langhorne

(51 reviews)

$$

I was working in the Newtown area for a couple days, so stayed at this property. Overall everything…read morewas pretty typical for a Homewood Suites. Room was clean and almost everything functioned. The staff was very friendly and welcoming when I checked-in. The morning breakfast was typical for a Homewood Suites. The reason for 3-'s were several: - Housekeeping is still not a daily routine. I was told that it would occurr every 3-days. Since I was only here for 2 nights I had no housekeeping. As I travel almost weekly and have not stopped through the pandemic, housekeeping varies regionally across the country. It is becoming a disappointment that in certain areas Hilton properties are still not able to staff to the levels that were typical prior to the pandemic. - No Diamond Member parking. As a Lifetime Diamond Member, it is always a nice benefit. - Items that need repair in the suite I was in were: The desk lamp light would not function. The ceiling fan over the bed had no cover over the lights and wires were freely hanging from the fixture. Again, overall a very typical Homewood Suites property and I would stay here again. Clearly the property needs some work, but for a 2-day stay 3-'s is appropriate.

This hotel is totally unethical and unreliable. They cancelled my two month old reservation at noon…read moreon the day of my arrival with a BS line blaming the website I used for booking. I responded immediately to clear up the issue, but they claimed that my room was no longer available. So they probably overbooked and didn't want to take responsibility. Avoid this place at all cost if you don't want the same thing to happen to you.

Springhill Suites Philadelphia Langhorne

Springhill Suites Philadelphia Langhorne

(109 reviews)

$$

Pleasantly surprised with this hotel. Our room was nice and clean...there were some stains on the…read morecarpet, but the bedding and bathroom were good. The free breakfast was good too. It had scrambled eggs, a waffle machine, cereal, and other items. There is also a small pool and a bunch of print out pictures to color for kids. If you're thinking of staying here to go to Sesame Place, DO IT!!! Parking is $15 a day here, but it's literally a 5 minute walk and to park at Sesame Place is $40 a day. Well worth it. I would definitely stay here again the next time we go to Sesame Place!

I gave this hotel 2 stars because it was conveniently located to Sesame place. In order to park…read moreyour car there, you have to pay extra (daily rate) for a parking tag when you're already paying for a room. The room was scary. When I set the deadbolt on the door, the post didn't slide into the slot at the door frame. I didn't feel safe. I could only rely on the standard door lock. The bathroom took up most of the room and the tv was on a table far to the side of the room and difficult to view from the beds. The shower was sub standard. I gave 2 stars because there were no bed bugs. Other than that, the room was clean but I never trust hotel rugs. The walk in closet was big and dark. It would be helpful if it had a light to see inside. The reading light attached to the bed was broken at the base with exposed wires. The light worked but I was afraid my kid was going to get electrocuted. The couches in the lobby were worn out and dirty. This is not a high quality hotel. They need to replace that furniture. Would I stay again? Maybe, but not in that room.

Sheraton Bucks County Langhorne - hotels - Updated May 2026

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