Have been coming here to this shop for many years. Never any issues with scheduling or repair cost…read more Some things may be a tad higher than national chains but that's ok! I prefer spending my money with a locally owned mom and pop shop whenever I have the opportunity! They try to be as competitive as possible with pricing, so I feel the overall quality for what services I need is definitely there regardless of my routine maintenance needs or something larger! Would recommend this shop over any national chain!

We had to pull off the interstate with a damaged tire and a full car of gear. While you were…read moreunable to help us right away with a tire replacement (all your bays were full), you were kind enough to call a number of other places and find us one that could help immediately so we'd be able to complete our long journey. THANK YOU SO MUCH, for going "above and beyond"! We were lucky we found you!

I've been going to Flow Kia for a couple years now. To be honest, I was told not to trust the…read moredealerships. I cant say enough about the team... always nice and accommodating -- It's like family when I walk in there! I only take my Kia Telluride there to get serviced, because I don't trust a lot of folks. I don't get that slimy used car salesman feeling... where they'er just trying to get you to spend money. Always a great experience! Exceptional service! Keep up the great work!

James was very helpful during the purchase of our 2025 EV6. He made the process and experience less…read morestressful. We've been going to Kia Charlottesville for years and have always had a great experience. Thanks James!

My best friend brought a jeep from them recently and she has since them replace two tires, brakes…read moreand rotors headlight is out and a sensor, and she still doesn't have the title pay cash outright. Ladies always remember take someone with you with car knowledge know exactly what to look for when buying a used car and never leave a mom and Pops establishment without your title.

This was the first time we purchased a vehicle from Driven Motors. We don't plan on it being the…read morelast. We give it five stars. First, there is no processing fee(and no making up other fees or padding them). Prices range from fair to great in some cases.There is a 3 month/4,500 mile 50/50 powertrain warranty. Phone calls are returned;promises kept.Within a few days after purchase, we had noticed a couple issues with the car;Gary(the owner) said bring it in. For the hour-and-a-half I was there, I watched Gary in action. He is totally hands-on, leading and coaching his team(hopping in and out my vehicle to road test before and after service). They fixed the one problem and thoroughly retested and checked for the second. Buying any car is a crapshoot. Do your own(make/model year)research before you go to lessen the chance of a problem vehicle. It's nice to know that a dealer is also working towards that same goal. Andy and Briana Fluvanna County

Guys did a great job diagnosing and fixing our 2017 Kia. Price and time was decent.will do future…read morerepairs there

Bottom Line Up Front: This is a family business of mechanics that you can trust…read more What's more stressful than having car problems? Having them where you don't know a trustworthy mechanic. I was only temporarily in the area and needed a mechanic's help. My car was still running fine but I had a super aggravating issue of my window going down part way and getting stuck. I tried fixing it myself --I bought a replacement switch at a parts store, replaced it, all without success. The parts store recommended a new motor and regulator --I picked that up but realized it was over my head. So, I tried the dealership first, they were quick to tell me it was out of warranty but offered to "take a look" for a steep diagnostic fee. Fortunately for me, I was in the area and decided to give Gold Wrench a shot. So, I called and made an appointment. I showed up just a few minutes before my appointment and basically immediately my car was pulled around for them to set to work. How many times can you say you went to the mechanic and they were on time!? I mentioned I had replaced the switch without success and that I had the regulator/motor in the car. Everyone working here was super friendly, seemed enthusiastic about being welcoming, and about providing professional service. They also had a waiting area with a bathroom, free bottled water, and TV while you wait. Within a few minutes, the mechanic came out grinning. I thought "oh no.." but, fortunately he had good news! Turns out, I didn't need a motor/regulator change. The glue on a piece of soundproofing foam in the door had let loose during the temperature change and was physically blocking my window from going down. In the past I've been to mechanics that would have written up a massive bill (such as Miami Lakes Jeep) or told me they changed a part but didn't (Jiffy Lube in Miami). My bill was totally appropriate for their time, I left with a fully functioning window, was able to return the part I didn't need, and most of all, I found a family mechanics business that I could trust. If I have more mechanic needs while in the area or speak to anyone who does --Gold Wrench will be the place to go. Thank you for running an honest business!

They fixed a complicated chassis problem on my 10 year old BMW. Cleaned clogged drains that would…read moreotherwise have become a problem, Replaced an expensive part. I thought the cost estimate took too long to get to me. When it came, it lacked sufficient detail. Labor costs were lumped together with no explanation of what they covered. I complained several times. They went above and beyond in making sure I was a satisfied customer.

BMW is an absolute disaster. Of note:…read more - Poor communication - interminable delays - Inability to fix the issue with my car. it was diagnosis by replacement, I. e. keep changing out parts until you are lucky enough to find the issue. - Problem, clutch , ultimately not repaired/resolved.

From service to sales the entire team at Valley VW work together. They are ready and willing to…read morehelp in any way. Brian and Darryl in the Service Department listen to you and make sure your questions are answered. Mark Rogers in Sales, took time to explain how to set up my Bluetooth, radio and Sirius XM. He went through the car explaining how things operated. He's very easy to talk to and thoroughly enjoys what he does. I feel like I can contact him far after purchasing the car with any question that may pop up. My husband and I highly recommend Valley VW.

I got good service here for awhile, but in the past year or so, it has greatly deteriorated. I…read moretook my car in for a problem with a slow leak in one tire as I had bought the tires there. I was told there was nothing wrong with my tires and they all had good tread and were fine. I took my car for an oil change 6 weeks later and was then told I needed two new tires. By the way, I had the same service technician both times. The tires only have 20,000 miles on them. I will not be getting any services here again as there are plenty of other places with a better rating to take my car. Thank goodness. I would advise people to stay away from this garage as they don't seem to know what they are doing.

Car's engine was not working properly. Had it towed to this shop. They told me nothing was wrong…read morewith it, but charged me for the labor anyways. Broke down on the way home from picking it up...

Absolutely a wonderful car repair station. We have used it for years for the myriad behicled we…read moreown... Truck, old Porsche, Audi, old jeep.great mechanics , good prices, nice people.

We recently brought in a car to be cleaned after a minor coffee spill that left a few brown spots…read moreon the ceiling. The car was quite clean to begin with and after paying $215 we were disgusted to see that not only had the coffee spots not been cleaned, it seems that they did little to actually clean the seats and cloth on the inside of the car. I believe we payed way to much for a service to not been completed.

Got my Outback interior detailed. Worker did a great job taking care of it and I'm happy with how…read moreit turned out. However, I was called at 3pm and told the seats were still wet and to come in the next day when they open at 8am; ok no problem. Got there at 8am and was told that the owners car was blocking mine and he wouldn't be in to move his car for 30 minutes; so my pregnant wife and I were told to wait for that. Owner finally came in at 845 to move his car. I was not satisfied as a paying customer with how the owner spoke with us. Good business, not run well.