First I will say that Dr R, Dr B and their masseuse Kyle are amazing!! They get 5 stars!! I had…read morebeen seeing them for almost two years now, and seriously these guys are awesome! However, I've had nothing but issues with their office manager and the VA. First I know the VA can be a difficult. However, it seems like every time my auth needed to be renewed it was a massive problem. More than the other 5 modalities that I see. When I asked questions trying to figure out the problem, so I can call the VA to fix it, I was greeted with irritation and contempt that I was even questioning her authority. She has literally told me on many occasions "The VA doesn't care", "The VA doesn't care about you or continuity of care". "The VA is horrible". I also got many times from her "I submitted it last week (or two weeks ago) and they haven't responded." With no effort of following up on her end. Every time I found out she either just filed it one business day ago (before my next appraisal) or she never filed it (it's email! Not fax, emails don't go missing). She always acted like it was an inconvenience for me to be asking her questions, so you, the patient, could call the VA and fix the problems. There is also an issue with them using the wrong NPI for their acupuncture and the Prescott VA pointed it out and the office manager was livid, which she shared with me that the Prescott VA was horrible and making things up because she uses that NPI for Phoenix with no problem. I told her it's the same system and if it's wrong, then clearly it's wrong. Also she claims she's following the process, yet my Community Care Rep had reached out to her no less than 5 times to explain to her the process on how to file things. At first I thought it was just a "me" thing and she just didn't like me. I have bad days and can be grouchy or not as friendly. I also get I'm not everyone's cup of tea. Then I found out that other Vets were also having similar issues with the office manager. Yet she is still there. In fact I have referred a few people here, and they all have said the same things. They all loved the Dr's R & B and Kyle, but couldn't stand the office manager. They complained the office manager not being friendly and very hostile towards them when they had questions. Two of my referrals stopped going there because they don't want to deal with her. The last final straw came when I responded to one of their "thanks for visiting today how can we do better" texts. Well this day, I told them! I was ticked off that they sat on a denial letter for 2 days. Only to say "we knew you were coming for an office visit and waited til then". Seriously?! Who does that!! Never have I had a doctor's office waited to tell me my renewal to a referral was denied. They always call me to let me know. Nope! Not this gal!! They didn't even give me time to call the VA and work this out (my next appt was two weeks away). So of course I called the VA at 1700 to leave a voicemail to find out what was going on and the reason behind the denial. Only to overhear the front desk gal whisper to the office manager "she's calling the VA". To which the office manager made a snarky remark about how all the VAs suck and I'll have to accept it. I ignored her, went in for my appt. On my check out the front desk gal informed me that she was told by the office manager to cancel all my appts. I questioned why because I had two weeks til the next one and that gave me time to figure out what was going on. She told me I would have to pay cash for those appointments. I told her fine, I would pay cash, knowing I would deal with the VA before then. I was hot because how this whole thing was being handled. I was even hotter on how the office manager, who was right there when I was given the notice and never once said she was canceling all my future appointments. So today when I got one of my referrals renewed, I was informed by Community Care that the Office manager told them I was no longer a patient there and apparently they had sent me a letter?! Really no texts, no emails, no letters. It's really sad that you have two amazing Chiropractors and massage therapist, but you have to deal a difficult office manager who clearly has a beef against Veterans and the VA and doesn't like being asked questions. So because of her I'm giving two stars.

suffering from L-4 herniated disk and T-12 compression fracture in a lot of pain sciatica! they put…read moremy on their decompression table for 20 minutes and it gave me relief from the constant pain. The entire staff works together as a team of professionals I haven't seen since my Marine Corps days. top notch. number one in their field

Perfection is an understatement! Not only did I get a relaxing massage, I used their new recovery…read moreroom! OMG... compression boots, infrared sauna! I am in heaven and feeling amazing!

I looked this place up specifically for its sports and deep tissue massage services…read more I bought my mother a 200 dollar Certificate as a gift because shes been working so hard and i thought she deserved some well earned relief. Just got off the phone with my mother and she let me know that her experience was extremely disappointing. All she received was a light rub with finger tips and the occasional squeeze to a pressure point Melesha Hnatyshak specifically told her "Im not a masseuse" Ok thats fine, but if that's the case why offer the service on the website? Why not help steer your customer into something that would help? We got the feeling that Melesha just wanted to cash out on the certificate and go along her way. Extremely bad faith

Y'all are sleeping if you haven't made your way to see Brooke. She was highly recommended by a…read morefriend and I promise you won't be disappointed. She gives amazing facials and also does spiritual healing for the soul. She knows her stuff and provides honest feedback and products that will work for your skin situation. I have had many services from Brooke and they are always fantastic. I appreciate the attention she provides to her customers and also late evening and weekend appointments as options too. Give her a try, I promise you won't be disappointed.

Brooke was amazing! She helped myself and my tween daughter today. It was completely relaxing and…read morewe felt perfectly safe during Covid times! We will absolutely go again!!

Modern Body Next Level Wellness is truly next-level. From the moment I walked in, the energy felt…read morecalming, clean, and intentional. Every detail was designed to help you reset your body and mind. I got to experience the cold plunge (invigorating in the best way), red light therapy (my skin felt amazing after), infrared sauna (deep, relaxing detox), compression therapy (perfect for recovery), and the vibrational sound bed... which honestly felt like a full-body meditation. I've never experienced anything like it. And Sarah was so sweet, welcoming, and incredibly knowledgeable. She made the whole experience feel comfortable and elevated, and you can tell she genuinely cares about what she does. I left feeling lighter, clearer, and completely recharged. If you're serious about recovery, wellness, and taking care of your body on a deeper level, this place is a must. I'm already looking forward to my next visit!

Had a great experience with the contrast therapy session using the infrared sauna and cold plunge…read more I got my own private room, which made it feel more personal and relaxing. The staff were welcoming, helpful, and made everything easy to use. The space was clean, peaceful, and had plenty of nice amenities. The infrared sauna even had Bluetooth so I could play my own music, which was a great touch. I left feeling refreshed, less sore, and overall recharged. Highly recommend for anyone active or looking for a recovery boost.

I've been coming here for many years... Two years ago, we moved out of state... We frequent back…read morehere every eight weeks. It's so nice coming to a place where they're going to take care of you 110%! The staff is phenomenal & professional and it always has been. It's one stop shopping!! They have everything! I'm just bummed I didn't take pictures but mark my word, you too will be satisfied.

If you're looking for a doctor to actually listen to you and your concerns then look no further…read more After years of going to general practitioners and gynecologists and expressing concerns to no avail, Dr. Connell is a game changer. Dr. Connell is the first and only doctor I have ever been to that actually listens. Further, she considers your entire mind, body and environment in developing treatment. She made several suggestions and immediately told me her plan would not entail me being on all of the supplements and such forever, but to reduce to exactly what is needed as we proceeded through treatments. This is a fact. From the first set of supplements to now - the supplements have been reduced to half. From the first session I have experienced great changes to my pre-menopausal symptoms (hot flashes gone). From the next session my acne, weight gain, nail strength, and sleep have all improved (all the things I wanted to address). No joke I am almost cured - hahaha not possible but she is getting me close to how I felt before all my issues really kicked in. I am beyond excited and am so grateful and thankful. Let's talk about customer service. The entire staff and I mean the entire staff and Dr. Connell are seriously the nicest people I have ever encountered. You can email, call, stop in constantly and it is no problem. I cannot believe how Dr. Connell will respond to calls/emails via staff about any question or concerns - I mean most doctors make you make an appointment for most of my questions/concerns. They never make me feel like I am bothering them and I have never felt such pure kindness, compassion and treatment from so many people at one place. I mean it is really hard to put into words how genuinely kind everyone is. If you are looking for a doctor that understands medical and way more about how your body works then Dr. Connell is for you. It can be costly but for the first time in my life, I have zero buyers remorse. Dr. Connell is worth every penny. As my bestie puts it, I am worth the maintenance - just as our cars need oil changes and tune ups.

Erin is wonderful! She reads your body and pinpoints the exact locations that need to be addressed…read more She has great flow and is very personable. Highly recommend her.

Erin makes my life better. Not only is she a great Masseuse she's a nice person too! For several…read moreyears I've seen Erin and it all started with a back issue. She took the time to learn about me and my life style and then in conjunction with a massage she made suggestions that included easy stretching exercises to help every day. I love that every session she takes the time to check in with me to get a feel for what the focus should be so she can personalize the massage to suit my needs. Erin uses essential oils in her practice that add a calming and relaxing atmosphere. Even using them on the head pillow to keep sinuses clear! I truly look forward to my appointments and always leave with a smile on my face and a spring in my step. I would give her 10 stars if I could. She's a rock star at creating a personalized massage every.....single....time...;)

I have been coming here for a couple months because I was interested in muscle testing and my…read moreoverall health. I have been working on my identified things, like mold, covid, etc that's in my blood. ALL the staff here is amazing, they are so informative and really want you to be a healthier and happy you! I have also done the lymphatic massages and HOCATT saunas and they have made a huge difference in my healing journey. They also have cellcore products on hand which is nice so you don't have to pay shipping from cellcore. I highly recommend Kelly and her group to assess and help you with your health needs from a holistic approach versus western medicine. You won't be disappointed!

This place continues to help me get my gut health and other issues better. Larry the kinesiologist…read moreis Amazing. I prefer to go natural instead of pharmaceuticals. To correct the issue instead of medicate- I Live this place.

I love coming here! The front desk staff are always kind and helpful, and online scheduling makes…read moreit super easy to book appointments. Marisa's massages are absolutely top notch -- I leave feeling so much better every time!

Knowledgeable and friendly... was a lifesaver for my final months of pregnancy. The massage…read moretherapist onsite was so convenient, too. Highly recommend.