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    Shelter Shop

    2.0 (1 review)
    Closed Closed
    Updated a few days ago

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    8 years ago

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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    3.4(8 reviews)
    2.8 mi
    $

    We had our first visit at the SA thrift store today located on N Illinois in Belleville. To say we…read morewere sticker shocked is disturbing. We understand prices at all retailers, thrifts, etc have increased. But when the majority of almost all the clothing is priced higher than purchasing brand new at a retailer, there's something majorly wrong. We commenting to employees, the majority stated "oh, we all know". The only thing they are able to do is give you the phone number to talk with corporate and leave bad reviews. So we're starting here. If you're looking for lower cost clothing for anyone, please steer clear of these stores. They are priced at corporate, then sent to the stores where they have no power over pricing. Stick to smaller thrifts who are non-profit. You will even find high prices at Goodwill & Savers, but the SA thrift is even higher than those mentioned.

    I went out of my way to come here instead of Goodwill, since Salvation Army's financial practices…read moreare better than those of Goodwill. Unfortunately, I encountered a horrible employee at drop off who spoke to me in annoyed one-word sentences. I arrived with a reusable bin full of clothes, and he says, "In the truck." "Do you have a box?" "Nope." "So can I put the clothes straight in the truck?" "Nope." "Do you have a bag?" "Nope." Finally I pressed him, and he said, "You need a box or bag, but I ain't got one." So I returned to my car, with the clothes, and drove off. Went to Goodwill, where I was greeted immediately and cordially. My dropoff took one minute. Didn't need a box; just dropped the clothes straight into one of their carts. That's how it should be done.

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    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center

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    Salvation Army

    Salvation Army

    4.0(1 review)
    0.5 mi

    This is my second favorite thrifting spot in town. You do have to spend some time to find the good…read morestuff. The staff is always super friendly, and I love that, almost always, some colored tag is 50% off. What a steal! My only two complaints are not with this location; I know they are company-wide procedure. However, I do feel as though heavily stained or broken items could be recycled instead of sold. I know it's a thrift store, but does it really pay to process, price, and relocate an item that looks like a spaghetti dinner blew up on it? I also am not a fan of the rule that if the price tag is gone it can't be sold. I understand this is to prevent shoppers from removing tags to get a "better" deal, but in reality, would it be that difficult to have a manager that could make a final call? Hell, I went in once and wanted this Hollister hoodie but the tag was gone. I didn't know of the rule at that time so they wouldn't let me buy it. I'd have been happy to give them $5 for it, but per SA policy, they couldn't sell it to me. The girl was very apologetic and it wasn't her fault. I got in my car that was parked near the back and backed out. Before I pulled toward the alley one of the guy workers stopped me and asked me if I wanted the hoodie. I offered to pay and he said no to take it. I can see where it's got to be a huge hassle to send every item back that is missing a price just to reprice and send it back out. Regardless of this, I've found some serious goodies here. Takes some work and some digging, but it's fun!

    Shelter Shop - thrift_stores - Updated May 2026

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