Fair, honest, and trustworthy service and pricing. Chris takes the time to explain and show you…read moreany issues, works hard, and always does a great job with our cars!

If you're looking for a new trustworthy mechanic Chris is your guy. Almost every place I've been…read moreto in the past I've been treated like dumb female who doesn't know a thing about cars and always felt like I got ripped off not here. If you want an honest and trustworthy mechanic is going to treat you like a human being this is your place. Chris kept me up-to-date about my repairs and answered all of my questions. Most of all he listened to what I had to say. Definitely be going back if I ever need anything else done with my car.

I can't possibly find a better auto repair shop than Bobby and his crew. They are kind, personable,…read moreand patient. They review everything with you and ensure your car is running well. The prices for repairs aren't exorbitant and you never have to worry about inflated repair bills.

Just saw that this place is permanently closed? I'm so very sad to hear this. Best auto shop I've…read moreever had. Hope mr. Tang is alright

Steve's is very easy to find and drive to. I met with him multiple times to get my car serviced…read morefor IID and he was always pleasant, helpful and kind. An appointment wasn't necessary for what I needed done and the wait was typically short to be seen.

Great spot to get your automotive needs taken care of I take both of my vehicles there annually for…read moreinspection and when there is something wrong they take care of it at a very reasonable price!

First time at this shop. They did a good job diagnosing the random misfire and the repair needed on…read moremy jeep wrangler. Running nice! Friendly also. Solid place to go that does all types of work.

i dont own a German car but have been going here for several years because they aren't far from…read morewhere I live. they have serviced/inspected my '04 Nissan Xterra and now my '17 Jeep wrangler. i cant say enough good about them! They never try to upsell me on anything but do tell me when something may need service soon, several of which I've handled myself which always saves money. Great people, excellent service, honest and upfront which can be hard to find these days. Try to plan ahead if you need service because their lot is always full of cars and they are always busy. Clearly this shows how many people appreciate good honest service these days. you can't go wrong with Dubbles, I'd give 10 stars if I could, take the negative reviews with a pinch of salt, there are always people that feel the need to complain about something!

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

Amazing guys. Go above and beyond. Rated best automotive repair facility and one of top 3 best body…read moreshops. Highly recommend

Since Chad recently acquired Lasher's Garage on Horseshoe Pike, I decided to switch from my other…read moreservice business to Chad since he is closer to my home. Glad I did. He took care of my inspection and a couple other service requests. His pricing for the work was reasonable. I will be taking my other 2 vehicles and motorcycle to him for service as well. Oh, just another plus, his wife and daughter run the gas and store side of the business. I highly recommend Chad for all your automotive service needs. Bill Sherwood

Recently my ex had gotten into a car accident and needed his car to be repaired. The workers from…read moreAutoTech were in contact with him every step of the way letting him know what he should expect from the insurance company. The entire time the staff were extremely kind, reasonable and helpful looking to make sure that he got his car back as soon as possible and did an amazing job detailing and making his car look new again. He says that his car actually looks nicer that when he first bought it after all the repairs and replacements. Overall would recommend them 10/10. (AutoTech in the Ephrata location also is has great service, have gone there as well for general car maintenance. Pricing is good.)

I drove three hours to have my Acura Legend serviced at Autotech Lancaster. I was experiencing…read moreseveral issues with the car that other mechanics misdiagnosed. Dale, and Harvey addressed all the issues in a timely manner. They are honest, and professional. The communication was excellent, and the cost of the repairs was very reasonable. This was one of my best experiences with a repair shop. It was well worth the trip. I highly recommend Autotech Lancaster

One of the best mechanics around, fair, honest dependable. Will go out of his way for you in spite…read moreof parts shortage will do his best to get job done asap. Highly recommend and so do a lot of people I know.

When I first went to Janson he did great work, but overtime I noticed he kept getting overwhelmed…read moreat the shop and the quality of work went down hill tremendously. He had my truck for 7 weeks! And I basically had to call him everyday to ask whether it was done or not. It wasn't till I threatened that I was coming to pick my truck up is when he finally got it finished. I had other work to be done and he never did the work. I would not bring your vehicles here, go to Brian's in Wernersville.