I had the worse experience with Dr. Shoun. They routinely made me wait 30-45 mins past my appt time, the nurse was incredibly rude and sent my refill to the wrong pharmacy 3 times, they forgot to order a progesterone re-check on my baby until I reminded them (even though I am a high-risk pregnancy due to multiple miscarriages), and just in general did not seem interested in the well-being of my baby. Then there was the billing nightmare. They ordered over 20 lab tests before they even knew if my insurance would cover them. When I asked the nurse if I could talk to their billing dept, she first told me that she did all the billing and was back-logged and did not have time, then she changed stories on a separate occasion and said she knew nothing about billing. Meanwhile- I now have $3,000 in lab fees that I only consented to part of. One of the tests I did not consent to or know about was a drug test, which I found incredibly insulting. I would avoid Dr. Shoun and Harvard Family Physicians at all costs. read more