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Shellback Plumbing and Drain

4.8 (756 reviews)
Open 6:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Shellback Plumbing and Drain

Bathtub repair

Drain installation

Drain repair

21 More Services

Faucet installation

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower repair

Sink installation

Sink repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Shellback Plumbing and Drain Photos

Recommended Reviews - Shellback Plumbing and Drain

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Reviews With Photos

Tina O.

We had a pipe off the main leaking outside and called the office on a Monday morning. The office staff was very helpful and sent a plumber to our location that same morning. My husband had dug up the area and found the leak. The irrigation line off the main was not installed properly and appeared to be under pressure, therefore it eventually cracked. Kevin with Shellback worked hard to come up with the best solution. This job took about 4 to 5 hours and then he came back to turn the water back on and check everything. Kudos to Kevin for not being bothered with my husband watching the work. My husband said he learned a few new things. I would say years ago my husband would have made this repair himself. The work entailed being on your knees and bent over the entire time. It is reassuring to know there are professional plumbers when the job is too much. I contacted the office when I could not get the 10% senior discount coupon to print and she said not to worry. They applied the discount without having to be reminded. Shellback Plumbing is a local company and has been easy to work with. We found them a couple of years ago when we had plumbing problems covered under a home warranty. We always requested them when we had a plumbing claim and continued to use them once we no longer renewed the policy.

Professionally installed by Shellback plumbing.
Pope C.

Real quick service. They said they'd arrive at 2pm to look at my water heater problem and they arrived on time. Jessie was super polite and professional and presented how he was going to do the replacement confidently. They also moved heavy objects out of the way, which I could not do myself because I'm disabled. Full customer service! Price was competitive with all proposals I obtained. From now on Shellback is my plumber here in Santa Clarita valley!

Replaced ball valve

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11 months ago

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6 months ago

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11 months ago

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4 months ago

My technician Cameron was so thorough and helpful! He was honest and very experienced. I will definitely use them in the future.

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9 months ago

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1 year ago

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8 months ago

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10 months ago

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1 year ago

Business owner information

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Gary B.

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1 year ago

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10 months ago

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5 months ago

Service was completed by Kevin and was completed successfully, and the area was left clean and all debris cleaned up.

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2 years ago

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5 months ago

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6 months ago

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2 years ago

Business owner information

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Gary B.

Thank you very much Harry

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6 months ago

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1 year ago

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8 months ago

I did not receive any follow-up communication after the initial inspection, nor was I provided with a quote.

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8 months ago

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1 year ago

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1 year ago

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3 years ago

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7 months ago

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9 months ago

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1 year ago

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1 year ago

Prompt and professional! I have used this company twice, water and gas. Both jobs were done to satisfaction.

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1 year ago

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9 months ago

Business owner information

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Gary B.

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1 year ago

Prompt, professional, polite. I appreciate their advice, suggested solutions, and quick responses.

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1 year ago

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1 year ago

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11 months ago

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2 years ago

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Page 2 of 19

Ask the Community - Shellback Plumbing and Drain

Do they also do water softeners? Have any of you had experience with that?

Depends on the area. Water Softeners are banned in Santa Clarita. You can install a Water Conditioner that improves water quality dramatically. Other areas still accept the… Read more

View All 2 Questions

Review Highlights - Shellback Plumbing and Drain

I was connected with someone named Gary and let me just say that you can tell he takes pride in customer service.

Mentioned in 102 reviews

Read more highlights

Matthew's Plumbing - Running the gas line to the stove

Matthew's Plumbing

(174 reviews)

I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Matthew is an honest and well-mannered individual. He arrived on time with all the necessary…read moresupplies to complete the job. The work turned out to be more involved than he initially anticipated, but even when I offered to pay the difference, he stuck to his original proposal. Matthew took great care to protect our home, putting down floor coverings wherever he worked and thoroughly cleaning up afterward. He was especially careful when opening the drywall, only creating the openings necessary to complete the work properly, even when things got challenging. Since he was working on a gas line, he took extra precautions, checking for leaks three to four times. He was patient, thorough, and focused on doing the job right instead of rushing through it. Matthew also recommended a drywall professional to help close up the openings after the project, which was a huge help. Overall, I am extremely pleased with Matthew Plumbing. I would absolutely recommend him to others. His charges are reasonable, and he is responsible and communicative -- more than I could ask for.

Kim's Plumbing - Original review of a non customer focused business

Kim's Plumbing

(66 reviews)

My husband, Ron, first called one of the premier air conditioning and plumbing companies in Fresno;…read morewe had issues in our 67 year-old home with 2 toilets and 3 sinks and Ron was quoted a price of about $6,000 total! Some of the issues seemed quite simple, yet would cost $600 individually. I prayed for wisdom, and walking outside, saw a Kim's Plumbing truck in front of my neighbor's house; I wondered is this could this be divine direction! I talked to my neighbor, who had high praise for the company and its prices. She has lived in the house for over 30 years and used Kim's exclusively. When Steve from Kim's Plumbing came to give estimates, he saw no further issues with 1 toilet that my husband and his friend had worked on; he suggested we just watch it for now, which impressed Ron that Steve wasn't suggesting any unnecessary work. Steve didn't do the work until 1 1/2 weeks later because special parts needed to be ordered. (It was an inconvenience yet not an emergency because we have 4 toilets.) Steve arrived at 9:30 a.m. and was here all day. The work went quickly until Steve worked on 2 sinks in 1 bathroom that needed new pipes and faucets. Before installing the faucets, he cleaned and polished those old sinks! We are more than happy with the results and paid about $1250, saving about $4,750!

Absolutely discussed with service and over pricing! We had…read moreto change faucet, and Zac took his 3 sweet hours slowly to do so, so he could get paid hourly prolong time. He was running back and forth, swore and seemed like he did not know what he was doing! $800 to just and switch facet , unbelievable! So disappointed and Kim did not care at all. Avoid at any cost!

Shellback Plumbing and Drain - plumbing - Updated May 2026

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