From the moment we reached out to Schellback Plumbing, it was clear we had made the right choice. Their prompt response was just the beginning of what turned out to be an exceptionally positive experience. The team, showing utmost respect and courtesy, particularly impressed my wife with their considerate demeanor, setting a tone of trust and professionalism from the start. What stood out was not just their punctuality but also the team's evident expertise and efficiency. They tackled our plumbing issues with a proficiency that spoke volumes of their training and experience, ensuring that every aspect of the job was handled with meticulous attention to detail. Moreover, Schellback Plumbing offered remarkable value, dispelling the myth that top-notch service has to come with a hefty price tag. Their pricing was transparent and fair, truly reflecting the quality and thoroughness of their work. The team's politeness and genuine niceness added a personal touch to the entire experience, making an otherwise mundane service interaction feel surprisingly pleasant. Their work was not just good; it was exemplary, leaving us with lasting impressions of satisfaction and reassurance. Given this outstanding experience, it's a no-brainer for us to say that Schellback Plumbing will be our go-to for any future plumbing needs. We wholeheartedly recommend their services to anyone in need of reliable, professional, and courteous plumbing assistance. Without a doubt, we will be calling them again should the need arise, confident in their ability to deliver nothing short of excellence. read more

I cannot recommend this plumber, Erik at Shellback Plumbing and Drain, highly enough. From the very beginning, he approached the job with a level of professionalism and integrity that immediately set him apart. What started as a stressful situation, "a leaking pipe in the upstairs ceiling," was handled with calm expertise, clear communication, and genuine care. He took the time to thoroughly explain the issue, outlining not only what needed to be repaired but why it had happened in the first place. Every step of the process was communicated with clarity and honesty, ensuring there were no surprises along the way. It's rare to find someone who combines technical skill with such thoughtful transparency. His work ethic was truly exceptional. He was meticulous in diagnosing the problem, careful in executing the repair, and respectful of the home throughout the entire process. The quality of the work speaks for itself. The repair was done flawlessly, and the area was left clean and orderly. What stood out most, however, was his dedication and sincerity. He treated the job not just as a task to complete, but as a responsibility to do right by the homeowner. That level of commitment and honesty is something you don't come across often. If you are looking for a plumber who is skilled, dependable, and genuinely trustworthy, I wholeheartedly recommend him. This was service at its finest. Thank you, Erik! Chris K. read more

I had hot water throughout the house and I don't know what caused it. I called "Shellback Plumbing and Drain" and relayed my issues and without hesitation they sent Jessie and Rod right away. Excellent plumbers with good positive attitude. I spoke with and Jessie and discussed with him the issues I had with hot water problems and I was really surprised on how he attentively and actively listened to my concern. He communicated like a pro and with his skills an expertise he was able to figure out where the problem was. The valve underneath the kitchen sink failed to mix which caused hot water throughout the house. He removed the mixing valve and replaced the house-bib along the angle stop under the kitchen faucet due to not closing properly. As soon as he did all those things everything was back to normal. Jessie went above and beyond and handled the problems confidently. He showed compassion and respect for senior and I was really impressed. He is highly recommendable and I am proud of him for doing such a good job. Thank you "Shellback Plumbing and Drain" Ernie J. Magpantay Newhall, Ca. read more

I woke up Friday morning and to my dismay I walked into a puddle of water in my hallway. I followed the river of water to my guest bathroom. OMG! my toilet was overflowing. A minute or two later, I hear a drip drip drip sound coming from my living room downstairs and my ceiling looked like it was going to cave in. The flooding was bad. I immediately called Shellback Plumbing and drain(I've used them before this emergency for normal plumbing and drainage issues). They told me they would have someone here within an hour and sure 'nuff, Miguel Sanchez came and saved my day. He turned off the water source and accessed my situation and it was bad. I needed help that was out of Miguel's realm of service. But, that didn't stop Miguel from going the extra mile, he fixed the water leak in my bathroom. Thank you Miguel for doing a great job, for guiding me through this disaster and being so patient with a stressed out homeowner, you are an asset to Shellback Plumbing and Drain and I will continue to recommend your company. Thank you!! read more

I got a quote from a friend of mine regarding a pluming job. I decided to get a second opinion and just randomly searched for a plumber in my area. Shellback came up so I decided to call. I spoke with gentlemen on the phone, and he made an appointment for me that same day and also said if I was available sooner, they could accommodate me. I actually had time available and called back & they said they could have someone there within the hour. Not ONLY were they on time But Miguel (plumber) waited on me to give him the ok to fix it. After he repaired my Leak, he waited until I came home and walked me through everything he repaired! Miguel even called the next day, and the day after to make sure everything was ok and informed us if we had any issues don't hesitate to contact him. My experience with Shellback plumbing was GREAT and an even better experience with Miguel! he's a Great asset to Shellback and would absolutely recommend them!!! read more

This morning I was unable to start my water heater. I called Shellback Plumbing & Drain and was told that they would call me back to give me a time of arrival. At 7:45am Gary Borg called and after getting my name and address told me that I would receive a call from a repairman man within 30 min. At 8:15am I received a call from Alex Huerta, the repairman, that he was at my front door and was here to check my water heater. Alex tried to start my water heater and after a few tries told me that the problem was with the Pilot Assembly. As it happened I had a new Pilot assembly which Alex promptly installed. Alex and his assistant Albert were both professional and friendly. I plan to use Shellback Plumbing for all my future plumbing needs. The promptness and helpful attitude of the people there is incredible. It was a real pleasure doing business with them. read more

Never heard of Shellback Plumbing before but you can bet that you'll be hearing the name more. I had a drain backup at my kitchen sink ... called Shellback based on flyer I saw. Gary, the owner, was out to my house within an hour. Since the drain was plugged under the sink or in the wall, Gary pulled the trap and showed me a pipe completely plugged with corrosion. He suggested several alternatives. I went with changing out the pipes under the sink for plastic. While he was working, Gary used an implement to clean out the pipe in the wall as best he could and advised that in the future, that pipe was going to have to be replaced. He got me up and running for a very fair price and told me what to expect in the future so that I can budget the cost. Can't ask for much more than that. Try him ... you'll like him. Lesley H read more

I just want to say that I had a great experience with David at Shellback plumbing. I really appreciated his professionalism, and his dedication to his work. I had a leak from a broken drain in my bathroom that spilled out into my garage. I had a different plumbing company come out at first, but I was unimpressed with them. Then I remembered I had Shellback fix something at my house a few months earlier, and they did a great job, so I called them again. David diagnosed the problem quickly and advised me on the steps that needed to be taken, he referred me to a restoration company that removed drywall and my ruined vanity , but saved as much as they could so that restoring the bathroom will be easy and economical. David had to go into the slab to fix the drain, and was able to fix the problem. Thanks David and Shellback! read more

I had a stopped up drain on a Friday that was causing me real trouble. I called Shellback Plumbing and Drain because they had a great drain cleaning special running. Spoke to Gary who said he was very busy but if I didn't mind him coming late, he'd be sure to help me out that day at no extra charge. The poor guy must have been exhausted but he kept his promise and arrived at 7pm. I had been in contact with him throughout the day and would have been thrilled if he showed up a midnight, let alone 7pm! He worked very hard and succeeded to clear the tough clog. Gary was exceptionally tidy, polite and respectful. He didn't charge a penny more than his coupon price and even gave me a referral to a handyman for some other work I needed done. A++++++++ read more

I contacted my home warranty insurance because my old water heater was leaking and passed it's prime (2006). They put me in touch with Shellback, I was contacted by Gary that same day (Saturday) to setup an appointment, the technician Byron came out and said he could bring a new one on Monday. I asked Bryon about the tankless type knowing they cost more and was told the insurance would pay me for whatever a new replacement of the same type and I'd pay the difference to install a tankless. It made sense they paid me $1025 which I put towards purchase of Noritz and I'll get a rebate from So Cal Gas. Gary answered any questions I had and they were a real pleasure to work with, I highly recommend their service. read more

The Plumbing in my home decided to backup with Clear water in 2 toilets, bathtub and shower thank goodness no overflow - I was referred to Shellback who helped me tremendously - Edger found it was my Sewer which collapsed after 55 years needed replacing, so he got Ronald to help him and both were extremely professional and nice guys! After a couple of days of hard work the job was done and permitted - I must say the cleanup was fantastic! Thank you so much Shellback Plumbing and Edgar and Ronald for an outstanding Job - I wanted to share my experience so others who need any Plumbing done will know who to trust! Thanks again Becky Tidwell read more

I have used shellback before for a new garbage disposal, I was so happy with their services I called for them to install my new toilets. I can't tell you how happy I was with their service. Our Plummer, Adan, Was amazing and I couldn't have been happier with his service. We had a few hiccups because someone didn't take correct measurements (me lol) but Adan was able to make everything work to where we had two working toilets upstairs again. Adan was so kind, he let my 3 and a half year old son watch him work and let my son flush the toilet when he needed him to. All in all I was so happy with my service from shellback! We will be back! read more

I had a leaky shower cartridge that was corroded. I called a plumber who gave me an estimate of $1,300 AND a hole would have to be cut in the wall. I next called Shellback and Eric came and assessed the problem. He sprayed WD 40 and said he would be back at 8 AM to remove the cartridge. He was on time, removed the leaky cartridge, left to obtain a new part, returned and was able to replace it without any holes in the wall and at a fraction of what the first plumber estimated. Eric was very friendly and explained the situation thoroughly. I can't speak highly enough of him. Thank you!!!! read more

My coworker recommended this place and then I checked it out here in yelp. I message them yesterday, and a nice gentleman came today. (yes on Christmas Eve). He was very kind and professional and never pushed anything for me to say yes to on repairs. He didn't sound like he just made up a price for me which I really like. He made a side opening on one wall when he could have easily crack open the front wall without me complaining. He explained everything and really sound like he wasn't just making it up. I will go back to this place the next time I have plumbing issues. read more

Our water heater broke and we called home warranty to fix it. While the water heater was turned off there was no water in the shower/tub at all. It took them a week to get back to us and the plumbing company they sent had all bad reviews. So we took matters into our own hands and called Gary at Shellback Plumbing who had done a job for us previously. The technician came the same day and installed a new water heater at the going rate. I'm really pleased with the quality of work they do! Thank you so much Edgar and everyone at Shellback. I'm a happy customer! read more

I contacted Gary at Shellback on a Sunday morning through yelp messenger. I was extremely surprised to get a quick response back. We texted back and forth about a water pressure regulator that I was told by a different company needed to be replaced. I was able to set up an appointment for the next day. His crew showed up on time and adjusted our water regulators PSI . Can't say enough about being honest in business they saved me over $500 from having to replace an expensive part. I would definitely have them back for any plumbing issues! read more

I'm so grateful we found Shellback. They are so responsive. We were able to schedule someone to come out the same day. Chris came a few months ago and realized the water pressure in our system was too high and he made the repair that day. This past weekend he returned because we were hearing some humming in our pipes. He came the day we called within a few hours. Found the issue and fixed it in less than an hour. He is excellent. He knows his stuff and he's a really nice person too. We highly recommend Shellback! read more