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Shellback Plumbing and Drain

4.8 (757 reviews)
Open 6:00 am - 8:00 pm

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10 minutes

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Services - Shellback Plumbing and Drain

Bathtub repair

Drain installation

Drain repair

21 More Services

Faucet installation

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower repair

Sink installation

Sink repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Shellback Plumbing and Drain Photos

Recommended Reviews - Shellback Plumbing and Drain

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Reviews With Photos

Tina O.

We had a pipe off the main leaking outside and called the office on a Monday morning. The office staff was very helpful and sent a plumber to our location that same morning. My husband had dug up the area and found the leak. The irrigation line off the main was not installed properly and appeared to be under pressure, therefore it eventually cracked. Kevin with Shellback worked hard to come up with the best solution. This job took about 4 to 5 hours and then he came back to turn the water back on and check everything. Kudos to Kevin for not being bothered with my husband watching the work. My husband said he learned a few new things. I would say years ago my husband would have made this repair himself. The work entailed being on your knees and bent over the entire time. It is reassuring to know there are professional plumbers when the job is too much. I contacted the office when I could not get the 10% senior discount coupon to print and she said not to worry. They applied the discount without having to be reminded. Shellback Plumbing is a local company and has been easy to work with. We found them a couple of years ago when we had plumbing problems covered under a home warranty. We always requested them when we had a plumbing claim and continued to use them once we no longer renewed the policy.

Professionally installed by Shellback plumbing.
Pope C.

Real quick service. They said they'd arrive at 2pm to look at my water heater problem and they arrived on time. Jessie was super polite and professional and presented how he was going to do the replacement confidently. They also moved heavy objects out of the way, which I could not do myself because I'm disabled. Full customer service! Price was competitive with all proposals I obtained. From now on Shellback is my plumber here in Santa Clarita valley!

Replaced ball valve

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2 years ago

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3 years ago

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Gary B.

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4 years ago

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Gary B.

Thank you very much for your review Perla

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6 years ago

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Gary B.

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4 years ago

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Gary B.

Thank you very much for the review Susan and the laugh.

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4 years ago

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3 years ago

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Gary B.

Thank you very much Greg. I'm glad you were pleased with the service.

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5 years ago

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3 years ago

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4 years ago

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Gary B.

Thank you Paul

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4 years ago

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6 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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Gary B.

We're glad to hear the positive feedback Carlo, thank you very much

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2 years ago

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2 years ago

Quick professional service, Miguel was great. He came out and took care of the problem quickly.

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Gary B.

Thank you very much Mike

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4 years ago

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Gary B.

Thank you very much for your review Mazen.

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3 years ago

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4 years ago

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4 years ago

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6 years ago

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3 years ago

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Gary B.

Thank you very much Jonathan, it was our pleasure

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4 years ago

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4 years ago

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Gary B.

Thank you Jack, it was our pleasure.

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6 years ago

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Page 7 of 19

Ask the Community - Shellback Plumbing and Drain

Do they also do water softeners? Have any of you had experience with that?

Depends on the area. Water Softeners are banned in Santa Clarita. You can install a Water Conditioner that improves water quality dramatically. Other areas still accept the… Read more

View All 2 Questions

Review Highlights - Shellback Plumbing and Drain

I was connected with someone named Gary and let me just say that you can tell he takes pride in customer service.

Mentioned in 102 reviews

Read more highlights

Matthew's Plumbing - Running the gas line to the stove

Matthew's Plumbing

(174 reviews)

I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Matthew is an honest and well-mannered individual. He arrived on time with all the necessary…read moresupplies to complete the job. The work turned out to be more involved than he initially anticipated, but even when I offered to pay the difference, he stuck to his original proposal. Matthew took great care to protect our home, putting down floor coverings wherever he worked and thoroughly cleaning up afterward. He was especially careful when opening the drywall, only creating the openings necessary to complete the work properly, even when things got challenging. Since he was working on a gas line, he took extra precautions, checking for leaks three to four times. He was patient, thorough, and focused on doing the job right instead of rushing through it. Matthew also recommended a drywall professional to help close up the openings after the project, which was a huge help. Overall, I am extremely pleased with Matthew Plumbing. I would absolutely recommend him to others. His charges are reasonable, and he is responsible and communicative -- more than I could ask for.

Kim's Plumbing - Original review of a non customer focused business

Kim's Plumbing

(66 reviews)

My husband, Ron, first called one of the premier air conditioning and plumbing companies in Fresno;…read morewe had issues in our 67 year-old home with 2 toilets and 3 sinks and Ron was quoted a price of about $6,000 total! Some of the issues seemed quite simple, yet would cost $600 individually. I prayed for wisdom, and walking outside, saw a Kim's Plumbing truck in front of my neighbor's house; I wondered is this could this be divine direction! I talked to my neighbor, who had high praise for the company and its prices. She has lived in the house for over 30 years and used Kim's exclusively. When Steve from Kim's Plumbing came to give estimates, he saw no further issues with 1 toilet that my husband and his friend had worked on; he suggested we just watch it for now, which impressed Ron that Steve wasn't suggesting any unnecessary work. Steve didn't do the work until 1 1/2 weeks later because special parts needed to be ordered. (It was an inconvenience yet not an emergency because we have 4 toilets.) Steve arrived at 9:30 a.m. and was here all day. The work went quickly until Steve worked on 2 sinks in 1 bathroom that needed new pipes and faucets. Before installing the faucets, he cleaned and polished those old sinks! We are more than happy with the results and paid about $1250, saving about $4,750!

Absolutely discussed with service and over pricing! We had…read moreto change faucet, and Zac took his 3 sweet hours slowly to do so, so he could get paid hourly prolong time. He was running back and forth, swore and seemed like he did not know what he was doing! $800 to just and switch facet , unbelievable! So disappointed and Kim did not care at all. Avoid at any cost!

Hotline Plumbing & Rooter - VALLEYS BEST PLUMBING COMPANY.

Hotline Plumbing & Rooter

(1.8k reviews)

Northridge

I was more than pleased with the re-piping done at my home. Mauricio and William answered all my…read morequestions. explained everything each step of the way. Water heater moved to outside. The old 1950 galvanized pipes were awful. The drains were clogged in kitchen and laundry room. Shower ran slow. The new drains, new water pressure regulator and replacing all the water pipes, resolved all the issues! They were accurate in their timing for the job to be completed. They were thorough and cleanup was well done. Again, I am very pleased with Hotline Plumbing.

Thank you so much to Mauricio and William for coming out today to replace my automatic shutoff…read morevalve. I first reached out to Hotline Plumbing through Yelp projects to get a quote on how much they would charge to replace a bad automatic shutoff valve with a new one because my home insurance requires it and it has to be done by a license plumber. They responded quickly and set up an appointment the next day to come take a look first. Mauricio called me before arriving to confirm I was home and to give me a status on how far he was. When he came, he told me that my pressure relief valve was bad due to old age and also my psi was high which it was at 120 psi. No other plumber who came out checked the psi for me with a gauge. But he give me a quote for just changing out the bad unit with the new one since that's all I needed. It was the best quote out of all the plumbers I reached out to so I chose them. Mauricio and William came out quick to do the change. They were professional and also friendly. They explained every steps to me and made sure I was satisfied with their work. You can pay with cash or check.

Payless Water Heaters

Payless Water Heaters

(1k reviews)

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

Shellback Plumbing and Drain - plumbing - Updated May 2026

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