Needed a drain outside cleared. Unfortunately while we didn't clear it, it wasn't because of Shellback but because previous owner / builder buried the the end of the pipe and it just went straight into dirt 6 inches underground, after 50 feet. That said I was able to hear the auger and find where the pipe ended while he was working on it. Tech was on time, knowledgeable and discussed potential options for what could be happening before starting work. Discussed as we went and help me understand what was going on after 6 months of frustration. read more

We're happy with Shellback's rapid response, quality of work, and good customer service & communication. We had a bad plumbing emergency, Shellback was there within the hour. Turns out it was an expensive main line replacement, but they got it done in 24 hours. Ryan was our point person and he was very responsive and helpful. I would recommend to a friend or neighbor. read more

We've used Shellback for several plumbing issues (from repairing a major water damage issue in our kitchen to installing new faucets in bathrooms) and are impressed with their responsiveness and quality service. We'd definitely recommend them. read more

David was friendly, clean, and professional. The garbage disposer was really stuck but David removed it and did a great installation of the new one. read more

Ryan was out here to service out toilet that wouldn't stop. Ryan was able to fix the valve in our toilet with what he already have. Super fast prompt service. I will definitely recommend him to family and friends. read more

Called because we had water damage showing on the upper corner of our wall/ceilings. Called Shellback and they brought out Adan. He came to inspect our pipes in the attic and he showed me where the problem was and how he was going to fix it. He was in and out in about 30-45 minutes. Problem solved. Thanks man! read more

These guys are super reliable, friendly and did an excellent job replacing my bathroom faucet due to a leak and switching out the old valves/pipes. The faucet was leaking, but even shutting off the valves did not shut off the leakage. They gave me the best price of all the competitors I had called and also promised to do a great job, which they followed through on. Alex was the technician who worked on the issue and he was great to work with. Before deciding to go with this company, I spoke to Gary, who not only gave me honest advice over the phone when I explained the issue to him, but also explained everything in a calm and genuine demeanor. He's polite and knowledgeable and that alone speaks volumes over the others I had spoken to. An added bonus: we take our shoes off at the entrance of our home because we are meticulous about cleanliness. It's comforting to know that they enter your home wearing shoe covers! I purchased my own faucet and they took care of the valve replacement and installation. Check out the photos for more details of their work. Superb job! Thanks, guys! read more

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First time calling this company for plumbing work. Had to get two washer water valves replaced. Cannot begin to say how wonderful the service was and quality of work. The Tech was so professional. Without hesitation, would highly recommend this company to anyone. Great job! Thank you! read more

Update: Shellback called me immediately after my post and let me know there is a 1 year warranty on the work. They are sending someone out ASAP to fix the issues. Really appreciate the quick response and solution. Fast service but they didn't really fix anything. They said our water pressure was too high and charged us $600+ to fix that and the 3 toilets that were constantly running. One toilet leaking out the back. Well, 2 out of the 3 toilets still run and 1 toilet still leaks. The water pressure for one toilet is so low it has to flush twice often. The water pressure in the guest bathroom isn't even enough to shower in. read more

The pipe going into my water heater started spraying water due to a pin-sized hole. Aaron was able to come out in a few hours and replace the pipe and broken valve before it got bigger. He was professional and courteous. Their rates were very reasonable. I will definitely use this company again in the future!! read more

This company is top notch. I've been using them since 2020 for various projects, including installing a new water heater, snaking several stoppages and descaling/hydro jetting, and they've delivered excellent service at a great price every time. The owner Gary is great to work with as he's very attentive, honest, and professional. Highly recommend this company. read more

What sets Shellback Plumbing apart from the other local plumbers in the area? It is veteran owned. And even now, Shellback Plumbing still serves its country by providing honest and outstanding service to this country's local homeowners. There is nothing more fearsome for a homeowner like me than the prospect of getting jabbed by sky-high quotes by less than honest service-providers which is what we exactly got from 3 other plumbing services that came by and wanted to do more than what we were asking (and we can afford) them to do. Then came David from Shellback. He looked at the problem, told us what needed to be fixed with a quote that would not break our piggy bank. Without much ado, he jumped right into fixing the problem. What an ultimate professional - no nonsense, no shortcuts; just solid work - swift but meticulous! The end product/service was nothing short of exceptional. While we were elated to have had David, we as most homeowners are saddened that the integrity and honest service that Shellback provides has become more a rarity than the standard. There are a lot of people hurting out here and we for one are thankful there is one godly company out there that is Shellback Plumbing. read more

READ THIS ONE FIRST! I'm only sorry I can't give them 6 stars! David, the plumbing technician, and the folks from Shellback Plumbing were super responsive, expert in the repairs needed, and exceptionally reasonable in the fee. I had a sprinkler line break and then discovered that my valve was totally frozen and shot. Also, my rain drainage from my home to the street was very clogged. David was able to give me a very reasonable price on all aspects of the problem including a reasonable exploration service that would be folded into the repair. They were super responsive, expert in the repairs, and VERY REASONABLE!!! IF YOU WANT TO BE HAPPY, USE THESE GUYS!!! read more

Amazing! Our water heater broke and we had to deal home warranty company. It was such a hassle. Luckily, our neighbors recommended Shellback. They are professional, timely and great to work with. They came in and fixed it right away. I would recommend Shellback to others. read more

These guys are Awesome!!! They show up on time, deliver the work as promised and do it with the upmost level of professionalism and courtesy. Look no further for a plumber! They knock it out of the park! Thanks Shellback! read more

I have experienced outstanding service on every occasion from Shellback Plumbing due to their professionalism, knowledge, courtesy and being on time. Given the above history, they are "go to" plumbers for all of my plumbing needs. Recently, they installed a brand-new water heater. Unfortunately, the regulator on the water heater stopped working. Shellback responded in a timely manner and replaced the regulator on the water heater. Miguel was the technician who was friendly and courteous. He definitely knew what he was doing and was able to replace the regulator in minimal time. This last experience was nothing unusual with Shellback since they are always outstanding. Personally, I placed a lot of trust in Shellback for being an honest company and knowing their craft to the fullest. read more

It's something nobody wants to go thru but I'm glad Ryan with Shellback was there. We noticed water on our kitchen floor and had used Shellback in the past. They were able to come out the same day. The house needed a complete Repipe which freaked me out. Ryan was great thru the entire process taking the time to explain and rearranged his schedule to get his team out to fix ASAP. Though this was a nerve-racking experience, the whole Shellbeck team was nice and responsive and made the experience as good as it could be. read more

We recently moved within Santa Clarita and wanted to get everything shored up at our new home. Alex T came out to help us out. He repaired two toilets that needed new wax rings and replaced a number of older angle valves throughout the house. All the work got done that day and the rates were reasonable. I wasn't pitched any service plans or other products that I didn't need. Shellback is indeed bringing integrity to the work they do. Thanks again Alex T! read more

Alejandro & Gary came to the rescue. We had more than two of our drains clogged in both the kitchen and bathroom. They did an amazing job getting them unclogged. Very professional. These two guys are Great. If all their employees are as good as those two were, I would recommend this company to EVERYONE!!! Great work. Great company. read more

Got three quotes for a tankless water heater this year. Shellback was the least expensive... not by much, but still the least expensive. The guy who came out inspected the area, went up in our garage attic, etc., and told me what they had to do, etc. He gave me a quote in a tankless water heater... the competitors gave me a quote on the exact same model! It must be a popular model. I went with the most expensive quote (only a few hundred dollars more), only because the daughter lived next door to us for years and told us about her dad's business, etc. But, if it wasn't for then, I probably would've chosen Shellback! read more

Talk about customer service. This is why I never get a second opinion. I fully trust Shellback Plumbing. My client used them about two years ago. They flushed my water heater about a year ago. Installed a water heater for me a couple of months ago (technician was the one who pointed out I still have warranty). Today was the big winner!! Kevin came out 8am in the morning as promised and spent an hour and half trying to unclog my toilet- issue wasn't as simple as Ai thought it would be. There was a blockage in the pipe somewhere on the kitchen side ( I had no idea). He snaked the bathroom toilet and kitchen pipes and tried all avenues and different routes and didn't give up. I could tell he was really looking out for me. In the end he got it done!! I have high anxiety with repair stuff so I was asking all questions and he was very detailed and patient. Thanks Kevin!! Really appreciate you. read more

OUTSTANDING work at a reasonable price! Had to replace my inferior Rheem tankless water heater to a Noritz tankless water heater and this company really surpassed my expectations. It's hard to find, deal & trust businesses nowadays but Shellback Plumbing is an exception. Business owner Gary & service tech Byron made sure everything is all taken cared of, from contract terms to installation. Really grateful for your help! Highly Recommended! read more

Shellback Plumbing and Drain - Before (inefficient & troublesome) - Plumbing Near Me - Valencia, California

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Our shower was leaking from behind the drywall, so I expected the worst. Greg was on time and took the time to explain his plan once he accessed the situation. As it turned out, he was correct and was able to access and replace the failed pipe without having to cut into our drywall. In addition, he offered to send a water damage technician free of charge to determine if we had a potential mold issue within the walls. Josh from PAC Fleet Water Damage Solutions (part of Shellback) was here in about an hour. We have peace of mind knowing that we are ok on that front too. Like Greg, he was also friendly and professional. We will be calling Shellback Plumbing for any future plumbing issues without a doubt! read more

I highly recommend Shellback Plumbing. This is our second time calling them. Today, they sent Danny to help us out. Danny was so friendly and nice. Very professional too. He did a GREAT job and it didn't take too long either. We will definately be calling and asking for 'Danny' when we need a plumbing services again! Give them a call, you won't be sorry! read more

My toilet was clogged for hours before I decided to give up and call. I found them based on their reviews and they definitely did not disappoint! They walked me through every step and answered any and everything question I had which was very nice. Will for sure call again for more services. Thank you!! read more

Gary and his team are outstanding. We had our upstairs bathroom backing up and it would not drain. Shellback came out quickly and on time and tried a number of things to try to clear the line. They ultimately had to replace a section of pipe downstairs that was blocked by roots. They had to jackhammer the foundation to get to the section of pipe. They protected the entire room with plastic and worked quickly to repair the pipe. Their pricing was reasonable, compared to what I hear other plumbers would have charged for this type of service. I will continue to use them for all of my plumbing needs in the future. read more

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Called Shellback and told Gary the work needed to my laundry box. Jesse and his trainee, Cameron, promptly showed up on time. When I answered the door, immediately Jesse introduced he and Cameron and the company they were with. Btw, yes - they wore bootie shields before entering. Both Jesse & Cameron were very respectable. After showing Jesse what was required, he knew exactly what to do. Got to work and completed the job with no issues. Upon completion, Jesse showed me what was done and explained what I can do to prevent calcification to the valves. Excellent work and pricing was WAY below what I was quoted from a couple plumbing companies here in the valley. Don't waste your time like what I did searching for a plumber, call SHELLBACK! You won't be disappointed. read more

They were prompt and they got the job done fast. I was also impressed that they were able to do the job on the same day that I called, initially, the price was higher than expected at $195 but Gary, the owner, reduced the price as an exercise of good customer service. As shown in Gary's response to my review, they try to do right by their customers. I'm very impressed when any business does that! Thank you for a good experience, Gary and team! read more

I wish that I could give 10 stars for the level of service that was provided. Service exceeded expectations. To sum it up: I received great customer service, received a same day appointment, techs Danny and Schuyler arrived on time, provided me with an estimate, completed the job, cleaned up and didn't send me to the poor house with the bill. :-) If you want great service, an honest plumber and someone who knows what they are doing I would call Shellback! it was refreshing to be treated as a valued customer and with empathy. I was worried that because I am a female the bill might be steep. Danny and Schuyler took the time to explain the issue with our plumbing, answer my many questions and get the job done. A big thank you to the team at Shellback. read more

I've used Shellback in the past for a main line sewer Cliff just recently had them fix the water heater for a bad coupling. Their representative Steve assisted with everything flawlessly and gave good advice on other options or routes I could take. Job was seamlessly done with great professionalism all around. read more

The best thing about this company is the "free estimate" they give you to come out and give you a proper estimate. Some plumbing companies charge to just come out. The great plumbers, Alex & Albert really helped me out. Fixed the sink and a leaky toilet. Both guys are very knowledgeable and very professional. Alex has a great sense of humor. Honest and very trustworthy. The job was done in a timely manner. Thank you, Gary, Alex & Albert. read more

This company is the best! I called them about a leak, and they came right away. That's service! Chris was so nice and helpful. I highly recommend them! read more

You want honest plumbers with integrity? Shellback is your company. Plain and simple.

Ryan was excellent. Came to replace pressure regulator same day service. Awesome company and Ryan was awesome. Definitely recommend!

Excellent service! Made an appointment via Yelp and had an immediate response and appointment scheduled. Charles was professional and fast, converted a natural gas line for my grill... goodbye propane tanks! read more

We had several plumbing issues with the house that were all home age related (you live in a place for 17 years with our busy lives, sometimes things get neglected). Alex from Shellback came in, fixed a couple things with just a screwdriver and gave me a very reasonable estimate. The estimate needed one adjustment because another faucet needed replacement, but after two days of work (Alex started at 1:30 in the afternoon and left at 10:30 pm -- things did take that long). Everything is working well and all fixed. Alex explained everything he was doing, and even called me over to show me stuff that I was wondering about. Nothing secretive at all. Everything was up front and above board. Will use Shellback again. read more

Jenny the receptionist and Markus the plumber did an amazing job Jenny kept me updated with eta of Markus kept when he was going to be there She was very friendly and informative Markus was kind inspected my problem and gave me a great out come I really appreciate him and the advice he gave me I am so glad I called shellback plumbing I know once we have our own home and if we have any issues we will most definitely call you guys thank Markus and Jenny read more

This is the 2nd time I have used Shellback Plumbing. I had a major leak in my water heater and unfortunately had to replace it with a new one. Excellent customer service from beginning to end! With Jenny who answers the phone in a friendly manner, to the follow up and service! Alex is amazing! Great to work with, efficient, friendly and adhered to COVID protocols & was also respectful of my property. Just a side comment & a funny remark....after Alex was done installing my water heater, I looked at it @ and said "Oh look at this beautiful thing!" LOL There's really not enough good things to say about this company! Highly recommend them ! I'd give them 10 stars if there was such a thing! read more

Last Friday I had an issue with a water supply line. I called Shellback Plumbing and Drain for help. This is the third time I have called and each time they have been able to meet my request needs on the same day. Last week Edward showed up, fixed my water line leak and attached lines all without any issues. He was in and out in about 30 minutes at a reasonable price. Thank you again Shellback Plumbing, you're my plumbing need go to. read more

This was my first time using Shellback and these guys were impressive! I called them at 11:15am and even though they gave me a 2 hour window of 12-2pm, they arrived promptly at noon. They fixed our clogged drain in our business within 30 minutes, cleaned up after themselves and billed us a reasonable price. Much appreciated and our business will be using them as our primary plumber going forward! read more