I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

I dealt with Jesse who was very professional and helpful with my flat tire situation. At age 72, I…read morenever have experienced a flat tire, and was quite upset. He was very kind, understanding, and helpful.

Extremely slow workers. No sense of urgency whatsoever. Waited for an hour and then had to leave…read morecause I couldn't stay any longer.

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

This place just got themselves a new loyal customer! I brought my beat up 2005 prius last week for…read moresome service and the staff got it done with amazing communication and fair pricing. In the scene of auto repairs where it is difficult to trust that the mechanics have your best interest in mind, Jim's is a breath of fresh air. They were attentive, communicated well and delivered exactly what I asked for in a reasonable time frame.

Fast, efficient and fair. I called to get a quote on my brakes and to my surprise, when I picked…read morethe car up, there were no surprise charges. Highly recommend.

Booked an appointment, but the shop was closed when I arrived. Waited for an hour and called twice…read morewith no response. No notice or explanation--very inconvenient.

George and the guys are amazing and very honest. I took my car to them multiple times, they were…read morefast and had very good pricing. Highly recommend.

I went to Route 1 Auto around one month ago for a bad clicking sound from my passenger-side front…read morewheel upon acceleration. I was advised to go get it checked out from a friend of mine who works at Valvoline down the street. Man, am I glad he did. Route 1 Auto is run by a professional staff who are as knowledgeable as they are friendly. All throughout the diagnosis of my vehicle they took videos and photos so that they can safely show me exactly what parts of the car they are talking about. Route 1 Auto was able to safely and effectively solve my problem without breaking the bank. While I was at first hesitant to let strangers work on my car, this experience has emboldened me to give strangers the benefit of the doubt, because now I will always remember how positive it was when I did the same for Route 1 Auto. Even a month or so after getting the work done, it has been floating in my mind to make sure to write them a review. For quality work at fair prices, you can't go wrong with Route 1 Auto. Will definitely return.

Great service, quality and value. Customer service was great and the level of professionalism is…read morecertainly high. I needed a fuel pump and they took care of my car. Expensive, but the white glove customer service is well worth it.

Humanly and great service. Spent little time in the lobby and got the best service ever!!read more

I got my car repaired here and my paint chipped off after less than 2 months! My fender was also…read morereplaced while it was in the shop when it didnt need to be, and a rusty one was put in there instead. why would you steal my fender?! stay away from here!!

Great work, fast service. Everything was done promptly and professionally. reasonable pricing and…read moregreat customer service. Was told an estimated price and they stuck closely to it.

Had a great experience bringing in my car. I own a Tesla, and getting service through a Tesla…read morecenter is usually an ordeal. The team working on my car was very nice and knowledgeable. They quickly diagnosed the tire issue, explained exactly what I needed to relay to the Tesla service center (as the part needed was proprietary) and patched the tire so I could safely get it there. Just an honest, professional business. I'll definitely be back for any future issues.

I've been using Hogan Tire for tires, seasonal tire changes, and battery service. Overall, friendly…read moreand helpful service. Hogan hires its staff for attitude. When you buy your tires there, the seasonal remounting fee is much less. Battery test is complimentary. An online reservation is essential, and I was called back to confirm. Open weekdays and half day Saturdays Free Wi-Fi, complimentary coffee, and clean and comfortable waiting area.