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Shell

5.0 (1 review)

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7 years ago

Cheap gas from a pretty reputable gas franchise, if you care about that. Quick and easy to go in and out for gas.

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Pilot Travel Center

Pilot Travel Center

(19 reviews)

12/11/2025 @ 10:10pm I entered through the trucking side, as I needed to purchase fuel & DEF for my…read morepersonal vehicle. I stood by the register as all the employees I saw ignored me not a hello, welcome or anything I stood at the register for 20 minutes. I would've rated 1 star however Jordan was a very good & kind employee who helped me out as soon as He has seen me. He was helping customers, taking care of the lot & doing his job very well. My biggest complaint is with the lady with brown hair who wasted time with the employee off the clock & took a smoke break in the time jordan was doing her job. She also failed to greet or address anyone entering on the truck side while she was behind the counter. I will be skipping this pilot next time I see it.

08APR24 ~ With me it normally comes down to people. Please fix your equipment & hire better…read morepeople. I had just driven through several hours of torrential downpours & high winds, so I did not need the bad attitude of the cashier. I usually pay at the pump, so I do not have to go inside to pay for the gas, & I get a receipt at the pump. This was especially important on this occasion as it was pouring cats & dogs. The printer was not working... Bummer! I was drenched when I got inside. I went to the cashier to get a copy of my receipt. I told her that it would be nice if the printers worked. She completely ignored me. I told her why it was important to have the printers working so I would not be drenched as I was then. She just rolled her eyes tilted her head and looked at me like I was from Mars. I told her what pump it was, and she asked, "How much was it?" I told her that I did not know how much it was. She said that she needed to know how much it was. I told her I was not going out to the pump in the rain to find out. So she scoffed at me and did nothing. I told her that I pumped 5.01 gallons (I do keep up with my gas millage). She said gallons did not matter. I told her again it was pump #5. She was livid at this point. She printed out a receipt, which thankfully was the correct receipt, and slammed it down on the counter. I left, getting even more drenched going back out to my vehicle. In all fairness, as I decompress, as I was leaving the store a male employee, articulate & helpful, offered me a large trash bag to use as a raincoat but I declined. The pump area was spacious, clean, and well organized. The store interior had organized & with stocked shelves with just about everything you might need on a road trip. However, on that night, all I needed was a pump with a printer that worked & a cashier not to throw a bad attitude my way. This review was two stars instead of one star because of the guy that kindly offered me the pseudo raincoat.

Shell - servicestations - Updated May 2026

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