I moved to Torrington in 2011.... They soon after remodeled the store and it's a good store all…read morearound. Well stocked, up keep is maintained, clean. The staff is generally friendly and helpful...every now and then there's a jerk...but it's not long before they seem to disappear. The store is Lesbian bi-sexual staffed...it's obvious, but not in your face. Just saying....then again, Torrington has a Large Lesbian community. Also very obvious driving around town...can't miss them. Coffee is maintained through out the day...always fresh...never a burnt taste....always $.99 any size...and they have the occasional free coffee days, which is always kool. If your a people watcher and have nothing better to do....pick an advantageous parking spot, get a cup of joe and you'll see a parade of Torrington residents, and the diversity is apparent. There is a homeless element that hangs around now and then, but I've never found them a bother, and most of them are quite pleasant despite their rather lack luster existence. Police presence is common, and have so far found the TPD to be friendly and approachable. So....all in all...it's all good, I'll keep coming, it's 'convenient' and close. I give 4/5 stars only because I save the last star on any review for absolute top notch....and that is far and few on anything.

coffee bar dirty , coffees were old and some were empty and cocoa machines were also empty…read more coolers were warm and supplies were out of date . fountain machines and icee machines were also broken. limited staff so you will be waiting a while . restroom's were dirty and very unsanitary. parking lot was damaged and icy and dangerous.. stay away at all costs

This is actually a great gas station - it's clean, there's a customer restroom, and even though…read morethey have separate credit/cash pricing, it's the cheapest on that stretch of E Main from Burger King to Target. (I compared on my way back down the hill) The downside? It's on E Main, and turning left would be an absolute nightmare to anyone behind you. It also sneaks up on you a little bit, because it's right after the residential area ends on your way toward Target. I will definitely have to keep Pit Stop (which seems to be pretending to be a Sunoco online) for the future!

Cheap gas , I typically do not like the cash and card price difference , but great nice clean placeread more

A very under appreciated place in the northeast corner. Good food, excellent selection and good…read moreprices.

Great place. Love their tuna sub. Deli closes at 4pm on weekdays (2hrs before the store) but they…read moredon't tell you that until you show up hungry in person at 4:00pm and the only employee uses the next 5 minutes while you wait patiently inside, to take all of the signs down.

This rating is really hard because it's not the price - this gas is pretty competitive, if not on…read morethe cheaper side of most gas stations in the area. It's not the cleanliness, because the two pumps are both pretty clean. It's certainly not the employees, because the gentleman in the store tonight was very friendly. It's the location - this is located on the hypotenuse of a three-light intersection. I'm not clear on whether I have to wait for the opposite angle to turn green before I can go or not. But it makes getting out a little frustrating, particularly since you have a small space to work with. The station and attached shop also seem to change names frequently, but they are pretty consistent on being affordable no matter what name is on the pump.

Today I was driving past this Gasway/Citgo and I saw a man on the corner who had fallen off of his…read morebicycle. I stopped to help him up and he needed more help than I could give him. The reason I am writing this review was that I stepped into the store and asked the man behind the counter to call 911. He refused, I mean absolutely refused even after I explained that it was for the man who fell off of his bike and couldn't get up on the store property. I will never shop here again because of this and urge everyone else to also not shop here. If someone is so heartless that they won't call 911 to help a poor man on the ground then they don't deserve the business.

It's ok in general but the lady working this Sunday late morning is/was anything BUT pleasant. All…read moreI can say - if you don't like your job, then work somewhere else. This is NOT the first time I have stopped in and she was cranky, blunt and just plain not very nice. This place is very convenient but I won't go again- well, I will if I know she is not working.

Had to make an emergency bathroom break on my way home from dinner last night. I knew Cumberland…read moreFarms would be open and has a bathroom (and snacks lol). It was around 10pm and the bathroom was cleaner than I expected. Especially for a gas station bathroom. Grabbed my free reward sodas and some snacks. As usual though, the rewards items were out of stock or almost out of stock. There was one "coke creation" left and the other free soda was for a 20oz or 2L bottle but there were no 2L bottles left. Also the Tylenol I needed was out of stock which is kind of a headache... But otherwise the store is in good shape, cashiers are always friendly and now I know the bathrooms are a safe bet.

This Cumberland Farms is frustrating. They're always out of the energy drink I get, yet the other…read morelocation across town seems to have it every time. It makes no sense--same chain, but totally different experience. Either they're not ordering enough, not restocking properly, or just don't pay attention to what sells. I've stopped counting how many times I've walked in, checked the cooler, and walked right back out. It's convenient location-wise, but what's the point if they never have what I'm looking for?

When it's quiet in Litchfield, it's a great station. The entrances are right by a traffic light,…read morewhich can make turning left dicey at times. There are two double-sided pumps, and a small convenience shop. Every person I've ever interacted with there has been very friendly. The gas prices are high, but par for the area.

Yeah, it's a gas station/convenience store, and yes, there are hundreds if not thousands like it…read moreeverywhere. We like it for one particular reason, however. We recently needed some air for our tires, and when we stopped the air machine was available for $1.25 (for air???). Two things, though: one, the money goes to a local charity, and two, if you walk in and ask the attendants they will turn it on for free. We needed air in all our tires which took some time, and the attendants weren't bothered at all. Nice guys. A nice policy. They dispense Shell gas at a price equal to or maybe a penny or two lower than neighboring competitors. We're happy to return here.

Impossible to get them on the phone even after you go through a bunch of mandatory phone prompts…read morethat do not include any options that you would actually need to phone in for, you could easily do on the web or in their app. And guess what? I know if it's an emergency I should be calling 911, not calling a pharmacy. I've spent up to half an hour on hold before giving up, they don't even have an option to call you back. The place is VERY difficult to get in and out of, I guess probably marginally better than the one on East Main St., which I avoid anyway. Really wish they hadn't bought out RiteAid, they were much more responsive and convenient.

Good Lord. It is impossible to reach this store's pharmacy by telephone. I tried FOUR times this…read moremorning and each time was directed to a "customer care survey" after which I was disconnected. There are many phone prompts before you reach a person who asks questions and then sends you to the survey. It is time consuming and worthless. You can complete certain actions online like ordering refills, but you cannot speak to a pharmacist apparently. This system is broken. Shame.