The infamous "Seagull Shell." $$$$
This is the name given by many locals to this overpriced,and dingy gas station. Why? It is said that the owner learned his business skills by watching seagulls greedily snatch food from the hands of children. I found this out the hard way. Apparently, the $29.00 I paid for 0.00 gallons of fuel was considered a donation! Even showing the employee that the transaction cleared my bank account felt like showing a
Such a low-class business mentality makes it easy to understand why hired employees lack ability, customer service skills are 'highly prone to exaggeration,' to cover for their lack of comprehension and motivation. In return; they are rewarded with constant video surveillance, crap pay and total lack of authority! While typical for no-name gas stations that make their income selling vapes to kids -- it is highly unusual for a Shell branded station to tolerate such ineptitude! It's not expected the place to be a Shell branded franchise for much longer...
Go to the nearby modern Shell station on Treasure Island. The fuel costs less (really!), the pumps use the modern-high-security card readers that accurately apply your earned discounts -- and the staff is selected based on Shell standards, i.e., they're customer service oriented , friendly, and find it to be little challenge at all to discern the number on each gas pump (granted, most grade schoolers could learn the same in short order).
You don't want to pay for another person's fuel because an employee "can't see the pumps," and loads your fuel on a pump on a pump on the complete other end and other side of the island of pumps. (This happened to me at Seagull Shell! Apparently, they think $20.00 for zero gallons of fuel is a donation!... Scary! read more