Superior service! Upbeat woman clerk, I'm sorry I didn't get her name. I used the dump station for…read moremy RV (only 10 dollars!) and also topped off the propane. Clean bathrooms and a car wash too (but fit an RV ). Great stop, no waiting.

Car wash not great unless you want To dry the car yourself…read more Blower did not even dry side windows, I just used the one on Folsom Auburn and Greenback and it was great!

Brenna is the best. She has the best customer service around. She is so nice to all the customers…read moreand always has a smile on her face.

The worst customer service I had experienced, wouldn't recommended to anyone. Everyone working in…read morethere seems very unhappy

So this specific Shell Gas Station is kinda an interesting gas station. The only reason why, is…read morebecause the store is well-lit, A/C works upon entrance and isn't hot, they have numerous drinks to choose from to quench your summer thirst to stay chill: alcoholic beverages (wine, beer, liquor), non-alcoholic beverages (juice, soda, water, tea, energy drinks, coffee). Namm sayinn.. Snacks wise is subpar, but I prefer Costco Snacks, it is more flavorable and easy on the pocket. Quite to my surprise, they also sell dairy (milk/yogurt). Like, who buys milk or yogurt at a gas station? LOL! Other than that, good gas, but is somewhat expensive compared to Costco Gas, but the quality of gas is easy on the car compared to other cheaper gas stations. My engine will thank me in the long run, yo. Other than that, they also sell Lotto Tickets and Scratchers, and the jackpot for lottery tickets for Mega Millions, Super Lotto, and Powerball lottery are updated quite often after each loss when no winner has won the jackpots for each category yet--Like me! Other than that, best place to go to get your lottery tickets. And GOOD LUCK California Residence. May the odds be always in your favor! Side note: Restrooms are a hit or miss on cleanliness and bad odor is why I knocked down 2 stars. Sighhhhh!

I used the restroom at this location. There were no paper towels in the blow dryer didn't work. The…read morehand sanitizer was empty! Then I decided I wanted a drink. I go over to the drink station. There's soda all over the place. The store is very unclean and not well stocked said his oven was broken so he couldn't sell me pizza and basically it was just an overall bad experience at this location.

Megan made me the best vanilla latter. Temperate was perfect and her latte art is amazing!read more

ARCO Coffee Club is fulla bulla at this one on the corner of Harding & Douglas--I have more…read moreproblems at this ARCO than any other. I pay $6.99 mo for free coffee! These guys double charge me!! One time they gave me a counterfeit $20, too!

The sort of quick and efficient suburban gas station you would hope for. It's big, easy to access,…read moremodern, mostly clean and with a Circle K. Nothing to get excited about but a good option for those looking for quick in-and-out convenience. I stopped in while in the neighborhood and found that even during a busier time the many pumps allowed me to breeze through. The downside is that this is a Chevron, so don't expect cheap prices. I have found them to be on the expensive side for gas stations in general and the prices here were higher than many of the other area stations. But on the flipside, I guess you are getting Techron?

The shell station sent us to chevron since they weren't "certified" so we came here - the guy at…read morecounter said he was the only one working so he couldn't leave the counter to help refill our propane tank - to owners managers etc - why??? What the heck??? Why have this for sale if none of your people are willing to serve the customers????

Service was wonderful, my car looked immaculate and they put so much work and attention to detail!…read moreI paid only 30$ but initially 35 and used their online coupon: https://fivestarroseville.com/coupons/

**July 10, 2026** I…read morehave been a very frequent customer of this establishment since it opened--until yesterday. I pulled in and purchased my usual **$25 Express Wash**. As I drove around toward the wash entrance, I noticed a car parked against the block wall rather than in the drive-through lane. Assuming it was parked and not waiting in line, I proceeded to pull up behind a large van that was being pre-washed before entering the tunnel. One of the employees immediately approached my vehicle and began scolding me, saying that I had cut in front of the other car. What no one had explained to me was that the large van was actually too tall to fit through the tunnel, and the employee had instructed the other driver not to pull in behind it because the van would need to be backed out. Since I had not been given that information, I had no way of knowing why the other car was sitting off to the side instead of in the drive-through lane. When I asked why the car wasn't in line, the employee finally explained the situation. Shortly afterward, the manager came over, asked me to roll down my window, and said, *"I understand you've been giving my staff a hard time."* That couldn't have been further from the truth. I calmly explained what had happened and pointed out that no one had communicated the situation to me before accusing me of cutting in line. Rather than apologizing or acknowledging that the misunderstanding was caused by his staff's lack of communication, the manager simply stood there. His final comment was, *"Well, I guess shit happens,"* while the employee continued dropping F-bombs in the background and insisting that I had still cut in line. The entire interaction was completely unprofessional. The disappointing part wasn't that there was a misunderstanding--it was how it was handled. A simple explanation and a sincere apology would have resolved the situation in seconds. Instead, I was publicly scolded, falsely accused, and treated with complete disrespect. Over the past six months, I estimate I've spent **between $2,500 and $3,000** at this business with our four vehicles and our RV. Every time we fill the RV with diesel, it's typically a **$350-$450 fuel purchase**,and we wash the vehicles 1 or two times a month and always purchase our auto's fuel here as well. That fact is, we've been a loyal customer and genuinely expected to be treated with a little more courtesy, professionalism, and respect.

I went to put gas in my car on 10/06/2022 at 18:24pm There…read morewas this cashier named Lance I asked him to get gas and by the end I asked him if I could add my Safeway card then he was extremely rude saying you should have done it first though he never asked me in first place like other cashiers and he could have done it afterwards like others do. Instead he was rude and yelling Very bad customer service

Came here for gas. There is no one inside so you can't pay cash so you just lose the difference…read morebetween cash and credit card price. That is not right.

The selection at this Costco is great. They carry most of the things I need for everyday life, and…read moreI really appreciate the variety of products available. What really stands out to me is the customer service. The employees here are friendly, helpful, and professional. I've been to several other Costco locations around the Bay Area, and unfortunately, the customer service hasn't always been as good. At some locations, employees seem more focused on talking with their coworkers during checkout or while working their shifts, and customers can sometimes feel overlooked. I really appreciate the employees at this location for being welcoming and attentive. It makes a big difference in the overall shopping experience, and this is one of the Costco locations I enjoy coming back to.

I've been an executive member for 31 yrs., spend $2000+ every month, but today may have been the…read morelast day that I shopped there. Costco on Baseline has to have the rudest, most unprofessional, and most incompetent cashier, specifically Lupe # 823, and checkout people, namely a woman named Talia at the exit. In 31 yrs. I've never had any problems at Costco. Today it seemed that everyone hated their job. From now on I will shop at Sam's club, or at Amazon Fresh. Who needs this negativity and rudeness? I don't.

The gas prices here are competitive, and the cookies are always fresh at a great price. I've never…read morehad any issues with the gas pumps and the staff have always been courteous to me, even offering to make fresh cookies or sandwiches. I'm pretty loyal to people who treat me well, so I will be coming back again like I have for years.

Just don't bother. Rude staff. It's easy to find better prices elsewhere. Very inconvenient…read morelocation.

Just had a great experience with D at the car wash. Great attitude and made my day better. I'll…read moredefinitely be back

As others have said "it's a gas station" but some are definitely better than others and this one…read moreleans to the better side. It's in a convenient location, so I drop by on a regular basis. The fueling area is generally well-maintained - clean and operational. Some stations seem to have perennial problems with out-of-order pumps or empty windshield washing supplies and so on... I don't recall ever running into such a problem here. When I go inside to grab a snack or drink, I've always received good service from the attendant - definitely a step above the average attendants at some other stations I've been to.