My parents and I have used them for years for our tire servicing. Always feel welcomed and like…read morefamily when we go in. It got cold and my tires were especially low. I drove up, and they topped me off on no time and had me on my way no questions asked. It's wonderful to know they are there for the big jobs, and the little ones.

So I've traded with Gateway for years for all my tire needs. Well I must report they have improved…read morethroughout the pandemic. Sure they are responsive, professional and courteous... but it seems they have gotten nicer. I was in the other day having noticed a screw in my tire. No flat, just a screw head in my rear tire. So I dropped in. They were very busy. Parking lot was nearly full. I was told they would check it out. They did and it would have gone flat. They apologized that it would be a bit before they could get to it. Might even be an hour. I said better to get it fixed than be stuck on the road with a flat. It took some time. My only requirement was to be patient. Well they fixed my tire. They were busy. They apologized for the wait. I said "no worries" and thanked them. Then they said "drive safe and thanks for being a loyal customer..." and sent me on my way... no charge.

I had some tires i purchased from them a week prior and had them delivered. I came in today and…read morethey put the tires on and sent me on my way. I got home (i live a mile from the location) and looked at my new tires an noticed my rim was scratched. I check all of them and sure enough all were damaged. I go back to the place and show them and they proceed to tell me ( those are curb marks) and ( sounds like youre trying to just get new rims). Keep in mind ive had the truck for 10 days. It had one curb scratch on one tire and i pointed it out and said that was the only damaged one. The manager basically said the same thing and offered me 400 of my purchase. That wont buy me one rim

Rude people and very slow! Did more talking than working in show. Will not go back. You if do…read moredecide to go don't plane anything else that day!

Dipstix has always been my go-to for oil changes, and honestly, it's the little extras that kept me…read morecoming back -- keyword: kept. What They Still Do Well: The service is fast and the staff is courteous. No complaints there. And they do offer a 10% discount for educators and students, which I appreciated -- except that $51.99 after the discount, for a standard conventional motor oil change, is hard to swallow. The Value Question: Let that sink in -- $51.99 with the educator discount applied, for regular motor oil. Not synthetic. Not full-service. And gone are the days when that price felt justified. The complimentary car vacuum, the free car wash, the coffee and popcorn in the lobby -- those amenities made Dipstix feel like a premium experience worth every penny. Now the extras have disappeared but the premium pricing hasn't budged. What's Changed -- And Not For the Better: The car vacuum is gone. The free car wash? Also gone. The coffee and popcorn that made the wait feel welcoming? Disappeared too -- possibly a COVID casualty, but it's been long enough that it's hard to keep using that excuse. To top it off, the lobby area is unkempt, which doesn't exactly inspire confidence when you're trusting someone with your vehicle. Fast and friendly only goes so far when the value simply isn't there anymore. I'll be shopping around for my next oil change. Dipstix, bring back the extras, tidy up the lobby, and take a hard look at your pricing -- your loyal customers are noticing.

I have never felt so embarrassed. when I was getting my oil changed they made a smart remark "she…read morethought it was the gas thing" and made me get out my car to reset the mark and they were just all laughing at me. I didn't like the feeling and I won't be going back.

Saw me quickly. Charged a fair price. Got the job done fast. Nice people. I will go back.read more

My engine light came on over the weekend and I needed to get a new thermostat QUICK. They fit me in…read morefirst thing Monday morning and were so helpful and friendly. They explained what the issue was and got it fixed in a few hours. The pricing is also extremely fair. I will not be going anywhere else but Darby's Tire & Auto. As a younger woman who clearly didn't know much about the issue, it was nice knowing they didn't take advantage of that like other experiences I have had in town. I recommend all out-of-state parents send their kids vehicles here!

Came here for an oil change on a Saturday morning while in town for the weekend. They got me in…read morepromptly at opening. I was in and out in about 20 minutes. They seemed professional- my criticism was they didn't communicate the pricing very clearly when providing me with the options prior to my service. In the end I got the "premium synthetic" option good for "6,000 miles" (?) and the cost was about $125 (on a full size pickup).

My favorite place for an oil change. Always super quick and thorough. Very professional and the…read morewaiting area is always clean and comfortable.

I travel all around so I get my oil changed at several different t places. This was by far the BEST…read moreservice I've had. They actually check everything they are suppose to and are very professional.

Pretty quick oil change while you wait. Good experience. A bit expensive, but worth it.read more

From the owner: Shell Rapid Lube, located in Clarksdale, MS, specializes in Auto Oil & Lube services. With over 30…read moreyears of dedicated service, Shell Rapid Lube has built a strong reputation for providing quick, reliable, and professional maintenance for your vehicle. Whether you need an oil change or other essential lubrication services, our experienced team is here to keep your car running smoothly. Trust the local experts with decades of experience Shell Rapid Lube.

Great customer service and friendly staff. Don't know what's up with the bad reviews but my…read moreexperience was exceptional. They helped me out and for a good price too. I called up 3 places yesterday and the first two told me they don't patch tires that they put plugs in tires when you have a flat or a tire that keeps losing air. However, this place told me they only patch tires. So, that sold me. Also, I got my oil changed here and they did a good job on it too. So, they helped me with 2 problems I was having with my truck.

Please pay attention to the negative reviews! The people selling used cars at this dealership are…read moretransacting in an unethical manner. We recently bought an older truck from them that seemed to be in decent mechanical condition. Within a week of purchase, the truck showed major issues. A mechanic inspected it and indicated it needs THOUSANDS of dollars in mechanical repair. I contacted the dealer because we just bought the vehicle. Asked them for help. Told them it was financially devastating to our family. All they said back to me was - thanks for your purchase. ...the truck was purchased as is. That's all they said. It has now been less than 3 weeks since we purchased it - there's no way these issues just suddenly happened out of nowhere right after we bought it. They are UNWILLING to discuss this in good faith and to do the right thing. We spent all of our savings to buy this truck. Once the sale is final, they do not care. No matter the deal.... No matter how great everything seems.... I urge you to take your business elsewhere or you may end up in a financial predicament.

I cannot begin to say how thankful we are for this place and the amazing staff! We were on a youth…read moretrip -- so a whole group of teenagers with us-- in 90 degree weather and stopped for gas at the Shell next door only to find our trailer tire was threadbare and metal showing! My husband ran next door and they immediately agreed to change it for us and had us in and out in NO time at all! That's integrity and kindness that you rarely see now! Would definitely go back.

My husband and I had to go on a road trip across country. Our maintenance light came on. We…read moresuspected it was just for an oil change. We called a few places around the area, and Shell Rapid Lube was friendly and informative so we chose to go to them. We were in need of an oil change, and everything else checked out ok. They were very thorough while quick, and friendly. I definitely would recommend them if you're in need of vehicle service in the area.